Richfield Bloomington Honda

Go see Kevin! My husband and I worked with Kevin Decaluwe to lease our CR-V EX-L. He made the process very personal to us and EASY. He gave very practical advice an My husband and I worked with Kevin Decaluwe to lease our CR-V EX-L. He made the process very personal to us and EASY. He gave very practical advice and happily answered all of our questions (of which I had plenty!). For awhile, I couldn't decide between the EX and EX-L, so he parked them right next to each other so I could jump from one to the other, back and forth, to help decide. He never made me feel crazy about it either! :) More

Great Customer Service Just walk in and right away I received a big welcome if they knew me from before ( It seems to me it was a very sincere and honest welcoming ) Bi Just walk in and right away I received a big welcome if they knew me from before ( It seems to me it was a very sincere and honest welcoming ) Bill Foye , was exceptional , took his time to listen to me and clearly understood my needs regarding the vehicle I was looking for . At no time I felt the sales pressure that I already experienced from other car dealerships. I was given a tour to their service department and introduced to some of the technicians , I was surprised that others within the services department were saying Hello to me. More

Stellar customer service Twice I have left my overhead light on in my CRV causing my battery to die. The service department and Kevin DeCaluwe who sold me my car have come to Twice I have left my overhead light on in my CRV causing my battery to die. The service department and Kevin DeCaluwe who sold me my car have come to my rescue both times. I don't know a thing about cars. The first time, Kevin drove over with the battery charger and got the car started. In the second instance, the service department did a thorough review of my battery and didn't try to sell me anything. the second time, my sound system locked up. I didn't know about the code to unlock it and apparently pushed buttons too many times and it had to be reset. Kevin came to my office, picked up the car, took it to service and returned it to me because he knew I had an important meeting at work and couldn't get away and I was about to drive 12 hours and needed a sound system. Richfield Honda offers exceptional customer service. They listen to what your issues are and are happy to deal with your problems of the day while doing what needs to be done to get your car in great working order. You couldn't ask for nicer staff. and they don't take advantage of you or make you feel stupid - even if you are about cars! Thanks Kevin and Richfield Honda - you saved the day! More

Good experience. No pressure on selling. Decent and honest. Will recommend to others. There is always room for improvement in every sector. So I recommend to keep up t No pressure on selling. Decent and honest. Will recommend to others. There is always room for improvement in every sector. So I recommend to keep up the good work and search for every single avenue to stay on the top. All the best ! More

A good dealership The reason why I give this a 5 star rating is because my dealer, Bill, was very helpful and patient. He was honest and gave us a reasonable price. I w The reason why I give this a 5 star rating is because my dealer, Bill, was very helpful and patient. He was honest and gave us a reasonable price. I would recommend this dealership because they worked with me and now I have an enjoyable car. More

RB HONDA MADE MY EXPERIENCE ENJOYABLE & EXCITING!!!:))) Purchasing a brand new car can be stressful and draining, too many decisions/options! RB HONDA made my experience exciting and enjoyable!!! The entir Purchasing a brand new car can be stressful and draining, too many decisions/options! RB HONDA made my experience exciting and enjoyable!!! The entire staff has been friendly and fun to work with!!! They made me feel like part of the honda family!!!! I would def refer all my friends and family to RB HONDA, especially Fred Hopps whom I had the pleasure to work with!!! He has worked long hard hours to answer all my questions, and find the perfect car to satisfy my needs!!!! From the parking lot to the test drive, Fred and the entire honda staff has made my purchase worth every penny!!!! What dealership/sales associate goes to work on their days off or contacts you after hrs just to make sure your satisfied ?!? Or even brings your car to your work on their day off just so you can have your new ride the same day and save you an extra trip!? Fred Hopps!!!!! He has truly gone the extra mile just to help make all the worth while!!!! Thanks again Fred and RB HONDA!!!!! I love my new set of wheels( 2014 honda accord V6) !!! And I look forward to continue you doing business with you!!!! Thanks for welcoming me to the honda family!!!:)))) sincerely , Kristin !!! More

Kevin was delightful to work with I brought my 2000 CRV in for repairs in February. While I waited, I looked at the new CRV in the showroom where I met Kevin. He went over the featur I brought my 2000 CRV in for repairs in February. While I waited, I looked at the new CRV in the showroom where I met Kevin. He went over the features and answered all my questions with no pressure on buying. I saw him again at the auto show and he remembered me. We chatted like old friends. Come April my vehicle was in for more repairs. I decided it was time for a change and I contacted Kevin for help in locating a vehicle. I ended up leasing a new 2014 CRV EX-L, and I couldn't be happier with my decision. Kevin was very sincere and made the whole process easy and enjoyable. More

New car purchase This is my fifth new Honda purchase from RB Honda. My 'old' Honda was a 2004 CR-V which I have just traded for a 2014 CR-V. Ron Gholson was my sales This is my fifth new Honda purchase from RB Honda. My 'old' Honda was a 2004 CR-V which I have just traded for a 2014 CR-V. Ron Gholson was my sales consultant and he was great to work with. Ron is very professional and was also very patient with me (no easy task to be sure). He took a lot of time to introduce me to all the different aspects of my new car. Further, he offered his assistance in the future if/when I have questions -- I've already consulted with him and my car is only 3 days old! Ron knows CR-Vs (probably all Hondas), and I always felt that he was giving me excellent advice. I suppose that purchasing a new car could be a real chore, but I have never had that experience with RB Honda, and this time was no different. Ron is personable, has a great sense of humor and has been totally committed to helping me get exactly what I wanted in my new car. Thanks, Ron, I appreciate all your help with my new CR-V and want you to know that I am very happy with my purchase. Thank You! More

Would definitely buy my next honda from Kevin!!! Staff are very committed to get you what you need and are very helpful. I was really impressed with our dealer Kevin DeCaluwe who was very friendly an Staff are very committed to get you what you need and are very helpful. I was really impressed with our dealer Kevin DeCaluwe who was very friendly and made the whole buying process an wonderful experience. More

Neng Lee is great! Neng went above and beyond to get us the vehicle we wanted; it was a long road but he kept at it and kept us in the loop the entire time. We would de Neng went above and beyond to get us the vehicle we wanted; it was a long road but he kept at it and kept us in the loop the entire time. We would definitely purchase through RB Honda again and would hope that Neng would be there to assist us. More