Richfield Bloomington Honda

Overall superb comunnications skills. Brandon had me in and out the shop in about 45 min. Brandon had me in and out the shop in about 45 min. More

Modern , clean, inviting building and facilities. Friendly, easy phone service for appointments and transfers. Always reliable service with a detailed easy to understand report on work done or needed Friendly, easy phone service for appointments and transfers. Always reliable service with a detailed easy to understand report on work done or needed in future. Reasonably priced service.Pleasant and approachable service consultant. More

He’s communication wasn’t helpful. He wasn’t calling us and let us know what was going on while my car at shop. Every time I was got to hold him he wasn’t calling us back. I would say He wasn’t calling us and let us know what was going on while my car at shop. Every time I was got to hold him he wasn’t calling us back. I would say it was bad experience for the first time. More

I always have my Honda serviced here and ask for Shelley . Great service and know I will be taken care of promptly . Great service and know I will be taken care of promptly More

The service rep (Leang Prom) was exceptional in handling my transaction for service. He made the wait time pass by like lightening. No messing around, he explained things to me and we moved on. Will look fo my transaction for service. He made the wait time pass by like lightening. No messing around, he explained things to me and we moved on. Will look for him on my return for service. More

My first time buying a vehicle, we were on a time crunch due to us expecting a baby soon. Bought a used Honda Odyssey from them and while Maritza was a kind saleswoman, we ran into several issues during our due to us expecting a baby soon. Bought a used Honda Odyssey from them and while Maritza was a kind saleswoman, we ran into several issues during our purchase. First, the advertised interest rate for this particular vehicle was 7.95%. It wasn’t until after spending two hours at the dealership with the finance lady and the very last paper was to be signed were we told our interest rate would be 12.6%. We went back the following Monday after financing elsewhere to finish the paperwork and pick up the vehicle. The finance lady was not very professional acting and seemed grumpy to see us again, told us to write the check for a lot less than it was supposed to be despite me questioning it, and then left. When I told Maritza of my concerns, I ended up being correct and she wouldn’t even come back out to correct her mistake. As far as the vehicle itself, the van wasn’t cleaned well (if at all), the left brake light was burnt out and 7 days later, the brakes have started squealing already. I wouldn’t buy another vehicle from them and wouldn’t have bought from them after the interest rate switch if I hadn’t had been in a time crunch to buy a bigger vehicle. More

Clear communication and no pressure. Do what you ask and what is needed and give advice for on going maintenance. Do what you ask and what is needed and give advice for on going maintenance. More

José was super helpful and accommodating for my service visit. He made everything go smoothly. Drop off and pick up was seamless. visit. He made everything go smoothly. Drop off and pick up was seamless. More

Great friendly service. Brandon did a great job keeping us informed on our vehicle service status. Thank you. Brandon did a great job keeping us informed on our vehicle service status. Thank you. More