I looked at several Ridgelines throughout the cities and
was set on a used 2023 RTL-E. I brought the vehicle to my mechanic at my own expense and was ready to purchase. The dealership waited 2 days to tell
was set on a used 2023 RTL-E. I brought the vehicle to my mechanic at my own expense and was ready to purchase. The dealership waited 2 days to tell me the vehicle was no longer available after I spent the money for inspection. No apology and no offer to reimburse me for my expense. Horrible customer service.
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by shepperd0018
Sep 08, 2026 -
Richfield Bloomington Honda responded
We're very disappointed we didn't communicate the status of this vehicle in a more timely manner. We do our best to keep our customers informed, but it appears we really missed the mark. I am so sorry for the inconvenience this situation caused and for any upset it caused your family. Thank you for sharing your feedback, Craig Cochenour - Assistant General Manager - 612-798-8156
I had a great experience leasing my new Honda!
Matt Knight did an amazing job throughout the entire process. He made everything easy to understand, answered all of my questions, and made me feel v
Matt Knight did an amazing job throughout the entire process. He made everything easy to understand, answered all of my questions, and made me feel very comfortable with my decision. The whole process went smoothly, and I never felt pressured or rushed. I would definitely recommend Matt to anyone looking for a new vehicle. Thank you, Matt, for making this such a great experience!
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by lorialang
Sep 04, 2026 -
Richfield Bloomington Honda responded
Lori, we're so glad Matt made the leasing process smooth and comfortable for you at Richfield Bloomington Honda. Thank you for recommending him and for choosing us!
Rich was very nice and knowledgable in our experience at
Richfield Honda. We have found Richfield to be a superior location over Brooklyn Park and Burnsville, where we’ve had some somewhat bad experiences.
Richfield Honda. We have found Richfield to be a superior location over Brooklyn Park and Burnsville, where we’ve had some somewhat bad experiences.
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by Davehorrendez
Service Price Transparency
Sep 01, 2026 -
Richfield Bloomington Honda responded
We will be sure to let Rich know how much you appreciate his professionalism! Thank you for choosing Richfield Bloomington Honda and for sharing your support in this review. We wish you safe travels ahead!
Very efficient with the lease process; answered all
questions; very personable staff;friendly environment with little stress.
questions; very personable staff;friendly environment with little stress.
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by Soelman
Other Employees Tagged:
Matt Knight
Aug 19, 2026 -
Richfield Bloomington Honda responded
Hi Soelman, thank you for highlighting our efficient process, personable staff, and friendly environment! We appreciate your business and we'll see you next time at Richfield Bloomington Honda.
Excellent people throughout the entire dealership that
I've had the pleasure to deal with everytime. Friendly and efficient
I've had the pleasure to deal with everytime. Friendly and efficient
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by jdwaite18
Service Price Transparency
Aug 19, 2026 -
Richfield Bloomington Honda responded
We love to hear it! Thank you for sharing your awesome experience with our team at Richfield Bloomington Honda. See you next time!
Jorge doesn’t deserve a review because it took me 15 to
20 minutes just to look Jorge or anybody to help me get my car keys I been getting text message saying my car is ready after I came his desk his not
20 minutes just to look Jorge or anybody to help me get my car keys I been getting text message saying my car is ready after I came his desk his not there I been calling the number I get text from nobody is answering like is that how Honda services treat people like what ? I have to begge to get my keys .
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by Shanana9702
Service Price Transparency
Other Employees Tagged:
Jorge
Aug 19, 2026 -
Richfield Bloomington Honda responded
I'm really sorry to hear about the inconvenience you faced and the difficulty in retrieving your car keys. We pride ourselves on providing attentive service, so this feedback is concerning. I have searched our database, and based on the information provided, we cannot determine which visit this is for. Please contact me directly so that we can get more information about the conversation and use this as a training opportunity. Thank you, Brandon Burg - Service Manager - 612-404-3885
Excellent services and Rich was an amazing.
I love the place and service. Thank you Rich
I love the place and service. Thank you Rich
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by Shaadhe
Service Price Transparency
Aug 17, 2026 -
Richfield Bloomington Honda responded
Thanks for recommending Rich and Richfield Bloomington Honda! We look forward to the next time we see you.
RB Honda negotiated a competitive price and did all of
the things they said they would. There were no games and I appreciated the straight-forward process.
the things they said they would. There were no games and I appreciated the straight-forward process.
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by dragonphoenix
Other Employees Tagged:
Owen Wesolowski
Aug 17, 2026 -
Richfield Bloomington Honda responded
Thank you for the review! We're glad to hear you had a straightforward and competitive experience at Richfield Bloomington Honda. We hope to work with you again in the future! Safe travels!
Excellent service and good attention at all times of the
service. 1000% recommendations thank you.
service. 1000% recommendations thank you.
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by gonzalomazaba
Service Price Transparency
Aug 12, 2026 -
Richfield Bloomington Honda responded
Thank you for stopping by to leave Richfield Bloomington Honda a wonderful review!
Well I will say the experience for buying a car was a
good experience. They had what we wanted on the lot and I was in and out leaving in new car in about four hours . Salesman was very knowledgeable on
good experience. They had what we wanted on the lot and I was in and out leaving in new car in about four hours . Salesman was very knowledgeable on product line .
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by victorrusso14
Aug 05, 2026 -
Richfield Bloomington Honda responded
Congratulations on your new ride! Thanks for choosing Richfield Bloomington Honda and for sharing your experience. See you next time, Victor!