Richfield Bloomington Honda

Used care sales Thank you Mr. Howes for your assistance, kindness, and fairness when I sold my 2002 Honda CRV to you and it was a great experience! I LOVED that car a Thank you Mr. Howes for your assistance, kindness, and fairness when I sold my 2002 Honda CRV to you and it was a great experience! I LOVED that car and was sad to sell it but you were such a great help and very good to work with- you were a blessing! Thank you again! More

Excellent First Car-buying Experience! We took our son to the dealership to view a used Pontiac Grand Am that he found on a website. Rick was a very friendly, comical, and easygoing salesma We took our son to the dealership to view a used Pontiac Grand Am that he found on a website. Rick was a very friendly, comical, and easygoing salesman. The vehicle was in great condition and we were pleased with the entire experience. Our son is very proud of his first vehicle and drives it around with great pride. Thank you Rick! More

Great experience Went to another dealer first. My sales person there only wanted to talk about her personal problems. Got an estimate and left. She didn't call me unti Went to another dealer first. My sales person there only wanted to talk about her personal problems. Got an estimate and left. She didn't call me until 2 days later and she never asked for my business. Tim Engel was not pushy but he let me know he wanted my business. Everyone there seemed genuine and I never got the feeling I was being conned or pressured. I didn't get that, "Let me talk to my sales mgr." crap. Tim took his time setting me up with my beautiful new Accord. He even programmed in my cell phone for hands free service. More

Neng Lee Rocks! Neng was so patient with me! I couldn't make up my mind on interior color oas I shopped for a new Honda CRV EX-L. I kept sitting between one, then Neng was so patient with me! I couldn't make up my mind on interior color oas I shopped for a new Honda CRV EX-L. I kept sitting between one, then another, then back to the first one, then again the next. Neng also had to search all over to locate the vehicle with exactly everything I wanted. He found it in N. Dakota and got it here on a trailer which means I got it with only 28 miles on it. Very happy with Neng and RB Honda! More

Great experience, great car! I walked into the dealership with the intention of just looking that day, but when I began to speak with John about the car and I test drove it - I wa I walked into the dealership with the intention of just looking that day, but when I began to speak with John about the car and I test drove it - I was hooked! More

Best dealership I have worked with Very rarely, if ever, would I take the time to write a review for most things (much less a car dealership, as usually experiences are less than favora Very rarely, if ever, would I take the time to write a review for most things (much less a car dealership, as usually experiences are less than favorable). This isIf you are looking to purchase a Honda, you NEED to call Kevin DeCaluwe at RB Honda. We had a terrible experience with our local Honda dealer in Rochester, and my wife and I agreed that we would not purchase a vehicle from there. We searched online and found a 2014 Odyssey that we liked at RB Honda, and expected to simply purchase the vehicle and be done with that dealership. What we found, however, was that Kevin and his staff are exceedingly willing to anything that is necessary to make their customers happy and satisfied. For example, we agreed at the time of purchase that he would give us a check for our trade-in if it auctioned off for more than its purchase price: done. My wife and I live in Rochester, MN (>60 miles from RB Honda)--Kevin routinely offers to meet us halfway to swap out a vehicle if we need maintenance done. We had a minor rotor issue with our Odyssey (shuddering when braking) which was typically not covered by warranty--Kevin ensured we did not have to pay to have our rotors smoothened. I was so impressed with everyone at RB Honda (Tim Carter, General Manager, who routinely asked us how things were going when we purchased our vehicle; Bill Foye, the salesperson who facilitated much of the paperwork when purchasing our vehicle and followed up with us several times after the purchase), that I recommended that one of my co-workers should purchase a vehicle from them as well. Kevin not only beat the price of our local Honda dealer for my co-worker, but also drove all the way down to Rochester to pick him up on the day of his purchase so his wife/family would not have to drive back down separately. Time and time again, Kevin and his colleagues have been terrific with both pricing and service. If you don't believe it, just ask Kevin to send me your email address and I would be happy to correspond/confirm directly, as he is absolutely terrific. While this may sound excessive, for anyone who has had a bad experience with a car purchase, I am sure you would do the same if you had the same positive experience I did and believe it is the way they do business routinely. Kevin, Bill, and Tim: thanks again for running a terrific program at RB... More

EZ Car Shopping After deciding it was time for a "new" car, Kevin DeCaluwe said he would keep his eyes open for a Honda Fit to replace my aging Civic. When the perfe After deciding it was time for a "new" car, Kevin DeCaluwe said he would keep his eyes open for a Honda Fit to replace my aging Civic. When the perfect car was traded in, Kevin made sure I was the first person he called. I am so happy, he picked out the right car for me, and it's a beauty. Sports body and low miles, great price. He made sure the car was completely gone over and any nicks/scratches in the paint job were taken care of. The service department checked out the car completely and only had to replace the tires. I feel I got great customer service before, during, and after the sale. Cal Richards, in Finance, was also very helpful and took care of all the financial paperwork with ease. A great team, I am recommending RB Honda for my husband's next car purchase, and anyone that is currently looking for new wheels. More

great dealership This is what buying a new car should be like: no pressure, no long negotiations and leaving with the feeling that you got a fair deal. Fred Hopps was This is what buying a new car should be like: no pressure, no long negotiations and leaving with the feeling that you got a fair deal. Fred Hopps was friendly, professional and very easy to work with. He returned phone calls quickly, and he did what he said he'd do. The transaction was easy, quick and comfortable. This was definitely the best car buying experience I've had. More

Great experience working with Kevin We came in to buy a minivan since we were expecting our 3rd child under 2 years old. We weren't very excited about become minivan owners--it was more We came in to buy a minivan since we were expecting our 3rd child under 2 years old. We weren't very excited about become minivan owners--it was more out of necessity! Kevin was very accommodating to our busy schedules and made the negotiation process as painless as possible. He was also very knowledgeable about the Odysseys and helped us choose the best model for us. More

RB Honda is the best dealership in the Twin Cities I just purchased my 5th Honda and have to say that purchasing a car from RB Honda was the best car shopping experience I've ever had. I've shopped at I just purchased my 5th Honda and have to say that purchasing a car from RB Honda was the best car shopping experience I've ever had. I've shopped at 3 other Twin Cities Honda dealerships and RB Honda excels at customer service. A big thank you to Rick "G" Gaetke for helping me with my new Honda Accord! More