Richfield Bloomington Honda

Kevin Decaluwe I bought my 2012 Honda Fit from Kevin Decaluwe. You will not find a better salesperson. Most importantly, he is very competent, responsive and honest. I bought my 2012 Honda Fit from Kevin Decaluwe. You will not find a better salesperson. Most importantly, he is very competent, responsive and honest. Additionally, he is friendly and respectful and a joy to work with. I appreciate very much the opportunity to work with a salesperson who gets back to me right away, answering all my questions and giving me printouts summarizing and detailing all the information I asked for. Recently, I've been looking for an SUV in addition to my Fit. I went back to RB Honda and asked for Kevin. He's been helping me to make the right decision for the SUV that would be best for me. I've looked at, and test drove, the 2015 Honda CR-V. It was between that make/model and one other 2015 vehicle. It was such a close decision, but there was one feature in the other SUV that will work better for me, so I went with the other make/model. My biggest regret is that I won't be able to have Kevin as my salesperson. He was so gracious when I let him know that this second car purchased won't be a Honda. More

Very good experience Tim Engel was very helpful, knowledgeable, and easy to work with. All our questions were answered promptly and fully. We were very pleased with the Tim Engel was very helpful, knowledgeable, and easy to work with. All our questions were answered promptly and fully. We were very pleased with the entire experience. More

Great experience! Valerie Edwards-Jackson is wonderful. She is professional, courteous, responsive, knowledgeable and fun to work with. She goes out of her way to make Valerie Edwards-Jackson is wonderful. She is professional, courteous, responsive, knowledgeable and fun to work with. She goes out of her way to make sure your needs are met. Also, Jodie Lampcov-Fahey helped keep us updated at one point - that was really nice and very much appreciated. More

Not our first Honda from RB Honda and not our last It was time to replace my wife's car and after not owning a Honda for 3 years wanted to look at the updated 2015 CR-V. RB Honda wasn't the first deal It was time to replace my wife's car and after not owning a Honda for 3 years wanted to look at the updated 2015 CR-V. RB Honda wasn't the first dealer we looked at (that would have been Walser who made it perfectly clear their price was THE price) but it was the last. After stopping at Burnsville Honda right at close I decided to email RB Honda along with two others. Jeremy Miner sent me a price quote that was better than Walser's one price option (by a significant amount) and asked if we'd be stopping in. When we got there on a busy Saturday afternoon Jeremy was with a customer but Val greeted us at the door. After I told her I was there to see Jeremy she told me she'd get me set up with a test vehicle and was off to get everything together. By the time we got back from our test drive Jeremy met us in the lot and we chatted models and settled on a EX-L which while not the model I'd emailed on was priced equally as good as the EX. We also received what I consider top value on our trade. Process was painless and everyone we worked was fantastic. This is our second Honda from RB Honda and while I'm always going to shop dealers I see no reason why we won't be back for our next. Thanks for a great car buying experience. More

Great Experience Start To Finish I was shopping around for a 2015 Honda CRV, and from the moment I got Neng Lee on the phone at RB Honda, the customer service experience exceeded expe I was shopping around for a 2015 Honda CRV, and from the moment I got Neng Lee on the phone at RB Honda, the customer service experience exceeded expectations. I had several questions which Neng looked into for me, and then called me back promptly. RB Honda gave me the best price, beating Walser and two other dealers. Neng had the add-ons installed on the car within a few hours, even though one part was not in stock at RB at the time of my call. When we came in to the dealership, Neng took time with us, showed us how everything worked, and was as friendly and calm as anyone could be. It wasn't until we were ready to go in to talk to the financing department that he let us know that his wife was literally about to go into the hospital to deliver their baby. Neng left for the hospital, and we had a low-pressure, smooth experience with financing. I couldn't recommend RB Honda and Neng more highly. Neng followed up with a call a few days after our purchase. They had a baby girl. More

RB Honda & Kevin DeCaluwe Rocks ! RB Honda is the BEST car dealership I have ever dealt with. Their cars are excellent, their prices are fair, their service is top-notch & their custom RB Honda is the BEST car dealership I have ever dealt with. Their cars are excellent, their prices are fair, their service is top-notch & their customer service is superb! I just purchased my 2nd car from them, and was extremely pleased AGAIN with their focus on keeping the customer happy. Special thanks to Kevin whom I have worked with on both purchases. Kevin is what every Salesperson in my opinion should aspire to be. Very knowledgeable, laid back and most importantly, keeping the customers interest at the forefront of the purchase. Thanks Kevin!! See you in a few I hope. More

Top Notch Car Shopping Second new-car purchase for me at RB Honda and it was a great experience again. Everyone we worked with was friendly, knowledgeable and honest. We w Second new-car purchase for me at RB Honda and it was a great experience again. Everyone we worked with was friendly, knowledgeable and honest. We worked with Fred H. in sales and he was great. He guided us through the different years and trims for the CRV and never pressured us but was a great resource. Matt M. chatted with us when Fred was lining up our car and Jay helped us with financing and both of them were also nice and engaging when we had questions. The only thing that could have made the experience better is if they happened to have the specific color and trim in stock the day we made our decision to buy but we were fine waiting a week to get the car. More

Happy in my new CRV! Second Honda bought at rbhonda! From Accord to new CRV and I love it! Kevin DeCaluwe was great to work with and I highly recommend him. No pressure to Second Honda bought at rbhonda! From Accord to new CRV and I love it! Kevin DeCaluwe was great to work with and I highly recommend him. No pressure to rush and when I was ready to buy he really took care everything! More

Received Type of Customer Service I thought was Extinct This review has been long overdue. I came into the car dealership skeptical: they won't tell me what I want to hear, they will just sell me on what This review has been long overdue. I came into the car dealership skeptical: they won't tell me what I want to hear, they will just sell me on what they think everyone wants to here, they will push the sell on me, etc. Working with Kevin DeCaluwe was a pleasure, his friendliness and level of customer service is above any other experience. At first, I thought that this was just a facade just to get me to like as a salesman. Whatever it is, it worked. He was friendly to the family, respectful, always following up through text messages days and weeks after purchase. He really wants the customer to be happy with the purchase. During the purchase, he made it painless and kept a lookout so that I could get the best price, deal, rebates, and that the car was a right fit. He even goes out of his way to make sure that he is portraying a good image of himself and representing RB Honda well. An example of this: I went out of town and had no one to take me to the airport/watch my car. He came took my car out of long-term parking, gave it a wash, parked it in his garage (there were heavy storms rolling through), and took care of coordinating the logistics of my travel. Without a doubt, I WILL be back! So will the FRIENDS AND FAMILY! Truly an experience that I thought was dead customer service. More

A Great Experience! This was our best car buying experience ever. We are Honda lovers, and Kyle Westermann and Kevin Decaluwe knew exactly what we were looking for in a This was our best car buying experience ever. We are Honda lovers, and Kyle Westermann and Kevin Decaluwe knew exactly what we were looking for in a good used Accord. Kevin could not have been more helpful in facilitating the sale and making sure we were happy. Great car, great price, great service! More