Richfield Bloomington Honda

Great experience! Valerie Edwards-Jackson is wonderful. She is professional, courteous, responsive, knowledgeable and fun to work with. She goes out of her way to make Valerie Edwards-Jackson is wonderful. She is professional, courteous, responsive, knowledgeable and fun to work with. She goes out of her way to make sure your needs are met. Also, Jodie Lampcov-Fahey helped keep us updated at one point - that was really nice and very much appreciated. More

RB Honda & Kevin DeCaluwe Rocks ! RB Honda is the BEST car dealership I have ever dealt with. Their cars are excellent, their prices are fair, their service is top-notch & their custom RB Honda is the BEST car dealership I have ever dealt with. Their cars are excellent, their prices are fair, their service is top-notch & their customer service is superb! I just purchased my 2nd car from them, and was extremely pleased AGAIN with their focus on keeping the customer happy. Special thanks to Kevin whom I have worked with on both purchases. Kevin is what every Salesperson in my opinion should aspire to be. Very knowledgeable, laid back and most importantly, keeping the customers interest at the forefront of the purchase. Thanks Kevin!! See you in a few I hope. More

Top Notch Car Shopping Second new-car purchase for me at RB Honda and it was a great experience again. Everyone we worked with was friendly, knowledgeable and honest. We w Second new-car purchase for me at RB Honda and it was a great experience again. Everyone we worked with was friendly, knowledgeable and honest. We worked with Fred H. in sales and he was great. He guided us through the different years and trims for the CRV and never pressured us but was a great resource. Matt M. chatted with us when Fred was lining up our car and Jay helped us with financing and both of them were also nice and engaging when we had questions. The only thing that could have made the experience better is if they happened to have the specific color and trim in stock the day we made our decision to buy but we were fine waiting a week to get the car. More

Happy in my new CRV! Second Honda bought at rbhonda! From Accord to new CRV and I love it! Kevin DeCaluwe was great to work with and I highly recommend him. No pressure to Second Honda bought at rbhonda! From Accord to new CRV and I love it! Kevin DeCaluwe was great to work with and I highly recommend him. No pressure to rush and when I was ready to buy he really took care everything! More

Received Type of Customer Service I thought was Extinct This review has been long overdue. I came into the car dealership skeptical: they won't tell me what I want to hear, they will just sell me on what This review has been long overdue. I came into the car dealership skeptical: they won't tell me what I want to hear, they will just sell me on what they think everyone wants to here, they will push the sell on me, etc. Working with Kevin DeCaluwe was a pleasure, his friendliness and level of customer service is above any other experience. At first, I thought that this was just a facade just to get me to like as a salesman. Whatever it is, it worked. He was friendly to the family, respectful, always following up through text messages days and weeks after purchase. He really wants the customer to be happy with the purchase. During the purchase, he made it painless and kept a lookout so that I could get the best price, deal, rebates, and that the car was a right fit. He even goes out of his way to make sure that he is portraying a good image of himself and representing RB Honda well. An example of this: I went out of town and had no one to take me to the airport/watch my car. He came took my car out of long-term parking, gave it a wash, parked it in his garage (there were heavy storms rolling through), and took care of coordinating the logistics of my travel. Without a doubt, I WILL be back! So will the FRIENDS AND FAMILY! Truly an experience that I thought was dead customer service. More

A Great Experience! This was our best car buying experience ever. We are Honda lovers, and Kyle Westermann and Kevin Decaluwe knew exactly what we were looking for in a This was our best car buying experience ever. We are Honda lovers, and Kyle Westermann and Kevin Decaluwe knew exactly what we were looking for in a good used Accord. Kevin could not have been more helpful in facilitating the sale and making sure we were happy. Great car, great price, great service! More

Love my new car, and loved the experience of buying it! Great dealership! Treated me wonderful, worked hard to get me in the right car, in my budget, with payments that I could handle. It was such a great Great dealership! Treated me wonderful, worked hard to get me in the right car, in my budget, with payments that I could handle. It was such a great experience! I was a Volkswagen driver (and thought that I would be for life), and switched to Honda after receiving exceptional service! Great, great, great! More

Excellent New Car Sales Experience I was looking for a CR-V. I have already owned 2 CR-Vs and wanted to look at new one. I also was planning on looking at a Ford Escape. I spoke with I was looking for a CR-V. I have already owned 2 CR-Vs and wanted to look at new one. I also was planning on looking at a Ford Escape. I spoke with Kevin DeCaluwe about a new CR-V. We went for a test drive. I did let Kevin know that I was also looking at an Escape. There was no pressure sale to stay with Honda. Kevin wanted to make sure that I was getting the best car for me. After I went to a Ford Dealer, drove an Escape, and talked to their sales people, I chose to come back to Honda. While I liked the Escape better than expected, it was more expensive than the CR-V. Kevin was open and honest with his communication and again wanted my car buying experience to be awesome. He was very knowledgeable about the car and its features. I have been extremely happy with my decision and am anxiously awaiting my new 2015 CR-V! More

Awesome Car Buying Experience After hours of internet research on the best price for a new 2015 Honda Pilot, RB Honda proved to me that there are honest and genuine car dealerships After hours of internet research on the best price for a new 2015 Honda Pilot, RB Honda proved to me that there are honest and genuine car dealerships that exist in this world! Our salesperson Ron Gholson was incredible, as well as our Finance Manager, Blake Simmons. If you are reading this review to determine the best Honda dealership in the Twin Cities, your search is finally over. More

Great experience - 2nd vehicle from RB Honda I've been doing business with this dealer since 2007 for sales and service. I just traded in my original purchase and bought my second vehicle a coup I've been doing business with this dealer since 2007 for sales and service. I just traded in my original purchase and bought my second vehicle a couple of days ago. By chance I was matched up with salesman Kevin DeCaluwe - my good luck. Straightforward, knowledgeable, friendly, and no high pressure. The best part for me...as a value-added, no-cost service, Kevin will pick up your car for service (for example while you're at work) and then return it when the work is done. With my schedule that's beyond wonderful. Honestly, I was a little skeptical, but he's already done it once - to complete the interior and exterior surface treatment that came with my purchase. Go to RB Honda and search him out- you won't be disappointed. More