Richfield Bloomington Honda

The communication throughout the entire organization is spot on. The service team did an excellent job. spot on. The service team did an excellent job. More

I've been a customer at this dealer since 2004, bought two vehicles there, and have had all service work done there. Every experience during those visits was always very positive. All employees are pleasa two vehicles there, and have had all service work done there. Every experience during those visits was always very positive. All employees are pleasant, knowledgeable, and have the customer in mind at all times. Questions are answered in terms easily understood, and advice is offered for any additional service that might be needed. No pressure is ever exerted to have something done, that decision is always left to the customer after options are explained. That kind of customer service is very much appreciated, and certainly puts one at ease during a visit. Keep up that excellent work! More

I was totally satisfied with the great service I received. Shelley Peterson took the time to explain what my car needed. Very pleased with all from entering till leaving with a car washed. received. Shelley Peterson took the time to explain what my car needed. Very pleased with all from entering till leaving with a car washed. More

We had a very good experience with this dealership. We never felt we were trying to be taken advantage of. Brent Rohloff was our sales person, he was very clear and forward with all the information w We never felt we were trying to be taken advantage of. Brent Rohloff was our sales person, he was very clear and forward with all the information we requested by email, even before heading to the agency. Once there, Brent answered all the questions we had and was very helpful during the full process. Finance Manager Neal Gustafson, gave us a detailed explanation of all of the add-ons and was very patient providing different scenarios and additional information on our options. Insurance consultant Chris, gave us great advice and guidance, wonderful to have him there onsite to solve this part. We were not expecting to walk out of the dealership with a car on just one visit, but we did and left there feeling good about our purchase and the decisions we made. More

Very efficient; service person was very courteous ; overall a very pleasant service experience . Thank you overall a very pleasant service experience . Thank you More

Very good service at a fair price, and everyone was polite and helpful. I like the waiting area too. polite and helpful. I like the waiting area too. More

Excellent experience at this dealership every time I take my vehicles in for service. I will return. take my vehicles in for service. I will return. More

Poor service, said they rotated tires and charged me, found tire not rotated. Tried to charge me full cost when they were aware there were savings coupons out there for service discounts. I don't trust t found tire not rotated. Tried to charge me full cost when they were aware there were savings coupons out there for service discounts. I don't trust the service department at the dealership. More

Service was great for changing out another headlight within 2 weeks. Both times serviced in less than 30 minutes. within 2 weeks. Both times serviced in less than 30 minutes. More

Forgot my coupons until I said something about it again. He acknowledged that it was his mistake. He acknowledged that it was his mistake. More