
Richfield Bloomington Honda
Richfield, MN
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Outstanding Salesperson: TEMITOPE FABUNMI Because I had a great experience in 2005 helping my aunt find a Honda Accord, I stopped by in February 2016 to get information and perhaps test drive Because I had a great experience in 2005 helping my aunt find a Honda Accord, I stopped by in February 2016 to get information and perhaps test drive a new or used accord as my 2013 lease (Nissan) was coming to and end. I was greeted by the soft-spoken Temitope Fabunmi. Although I ultimately chose another Nissan, I was enormously impressed by Mr. Fabunmi's style, knowledge, and ability to help me hone in on the Honda choice that would meet my needs. He was thorough in presenting information and showing the car we used in the test drive. I can highly recommend Mr. Fabunmi! More
Second car from Fred at RB Honda I don't ever write reviews but here we go. This has been my second car I have bought from Richfield Honda and has been the easiest as the first. The f I don't ever write reviews but here we go. This has been my second car I have bought from Richfield Honda and has been the easiest as the first. The first go around was a '13 Pilot. Called and the first one that picked up was Fred Hopps in sales. The best to work with, price negotiated over the phone and beat out all other dealers. I walked in with the wife, was handed the keys, and drove off on a test drive. An hour later I was out with a new Pilot. Then I find myself in the market for a new Accord, called up Fred again 3 years later. He answered and again the most efficient experience buying a car. I looked at 4 other dealers trying to find my car. Others, while annoying me with BS with possibly getting the car, Fred was open and honest and had my car within a week. Great pricing as before, setup an appointment, looked over my shiny new car sitting in pretty garage bay, was shown all tech madness, then off to finance. Signed some paper work and out under an hour. Best car buying experience ever. No hassle and got the car I wanted for a great price. Fred Hopps and RB Honda come highly recommended. More
Aftermarket warranty scam Salesman sold me on a 10year/100k warranty. It was 72 months. Never trust a salesman. Worthless lie. Never needed it. Never wanted a 72 month aftermar Salesman sold me on a 10year/100k warranty. It was 72 months. Never trust a salesman. Worthless lie. Never needed it. Never wanted a 72 month aftermarket warranty on a new car either. I don't drive enough to need it. The factory warranty is 72/60k. When I called the dealer, they said there is nothing they can do, because even though the salesman told me the aftermarket warranty doesn't come into effect until after 6 years or 60k, the paperwork says I paid for a 72 month/ 100k warranty at the time of purchase. Money scam for commission dollars!!!! They also filled my car with 87 octane at the time of purchase as a courtesy. It's a 91 octane car. My brand new car was pinging on accelleration until i could burn enough gas out of it, and replace it with 92 octane. Other than that. Real friendly. They get paid to be that way, and reprimanded if the don't, soo its really a given. More
My new 2009 Honda Pilot Brad Crosby definitely went above and beyond with getting us facts about my new Pilot. He also helped me with not only answering my questions about th Brad Crosby definitely went above and beyond with getting us facts about my new Pilot. He also helped me with not only answering my questions about the sound system, but he personally drew a diagram for me. Really great experience and I will definitely send people his way if they are interested in purchasing a vehicle. Thank you, Brad!! ?????? More
Friendly, efficient, full service dealer! One stop shop, full amenities, 5 star service. Friendly, not pushy!! Definitely keeping me as a customer! I will send any referrals your way! Thank One stop shop, full amenities, 5 star service. Friendly, not pushy!! Definitely keeping me as a customer! I will send any referrals your way! Thanks Fred! More
Amateur Hour I wouldn't recommend this dealership if you're a woman or you are seeking to have a conversation with someone who is knowledgeable about Hondas. Duri I wouldn't recommend this dealership if you're a woman or you are seeking to have a conversation with someone who is knowledgeable about Hondas. During my test drive of the Honda Fit the salesman answered all my questions with, "Hmm, I should know that..." And then he would begin chatting about all the "cool apps" the car had. I'm not a dummy, can we talk about the car please? The test drive ended with the salesman showing me that the sunroof opened. Really? I felt like I was being treated like a clueless female. When we returned to the dealership the salesman said he would go find out the answers to my questions but instead returned with a full sticker price quote including a BS document fee. Hilarious. When I said I wasn't buying today he returned with his "sales manager" who asked how they could get me in the car TODAY. I told them they could start by answering my questions. The sales manager then began to google the answers to my questions. I informed them I could google the answers from home and left. If I'm going to spend 20K on something, I expect to talk to someone who has a semblance of an idea of what they are talking about. These guys didn't. Go somewhere else. More
Pleasant experience with Brad Crosby Today 02-Jan-2016 we bought a used Honda Civic 2013 at RB Honda and Brad Crosby was our sales representative. He was very patient and spent almost hi Today 02-Jan-2016 we bought a used Honda Civic 2013 at RB Honda and Brad Crosby was our sales representative. He was very patient and spent almost his entire day with us to complete all the process very smoothly. We had so many questions and clarifications to make and he was so patient enough to answer them and also dropped off the car at our residence at the end of the day. Just wanted to take this moment in appreciating Bard Crosby for his excellent commitment on this deal. - Rajaram Srinivasan. More
Buying a Car Made Easy Two weeks ago I bought a used Honda CRV from your dealership. My 5 star rating is because of the friendly service I received from all your employees Two weeks ago I bought a used Honda CRV from your dealership. My 5 star rating is because of the friendly service I received from all your employees that I came in contact with that day. The reason I drove off YOUR lot that day with a new car, was SOLELY because of the wonderful experience I had with BRAD BOLZ! My car had died. I needed to find a car THAT day! Before visiting R.B. Honda I was having an extremely stressful day, searching many car dealerships without any luck, trying to find a new car. The moment I drove into your lot, I was met outside with a warm, friendly smile from Brad Bolz. For me, looking for a car was scarey and making decisions was very hard for me. Brad's calm demeanor and patience put me completely at ease. I not only felt he wanted to help find the "right" car for me, but also wanted me to enjoy my car buying experience. I felt he was truly concerned and "cared" about ME, and not just about "making that next sale" ( like most salespeople do). Brad contacted me twice since purchasing my new car, asking if I had any questions or concerns, how it was driving and how I liked it. I will recommend R.B. Honda to anyone I know looking to buy a new car, and will definately pass along Brad Bolz name for a great car buying experience! I definately will buy again from R.B. Honda, thanks to the wonderful experience I had with Brad Bolz. Thanks, Brad! I love my new car! More
Wonderful Car Leasing Experience Had a very good experience working with Kevin, in leasing Honda Civic. Great work ethics and he goes out of way for wonderful buying experience. Had a very good experience working with Kevin, in leasing Honda Civic. Great work ethics and he goes out of way for wonderful buying experience. More
Best Car Buying Experience! Demian was wonderful helping me with my car purchase! I first came to the dealership a few weeks before moving from Virginia to Minnesota. Demian work Demian was wonderful helping me with my car purchase! I first came to the dealership a few weeks before moving from Virginia to Minnesota. Demian worked with me and craziness of my schedule to meet and have cars ready for viewing. He was very friendly and informative and made sure I was comfortable with the car. He took extra time to show all the cool features and answered all my questions. After the purchase, he made sure that my new Civic was safe and sound until I moved out to Minnesota. So grateful for finding a truly awesome car salesman to work with during a chaotic time with the move. Would work with Demian again in a heartbeat! More