Richfield Bloomington Honda

Good Car buying experience Bill Szabo was an excellent salesman. He knew actually what we were looking for and help us get the vehicle we wanted in our budget. Bill Szabo was an excellent salesman. He knew actually what we were looking for and help us get the vehicle we wanted in our budget. More

Turned in my lease vehicle and leased another SUV! Richfield Honda did a great job on my lease experience. Everything went as smooth as could be. Andrew Griebler did a great job explaining some of t Richfield Honda did a great job on my lease experience. Everything went as smooth as could be. Andrew Griebler did a great job explaining some of the TECH STUFF. Harry Maki More

AC compressor Service Advisor was great! I enjoyed working with the rep. He proved good explanation of what needed to be done and offered me a discount on the serv Service Advisor was great! I enjoyed working with the rep. He proved good explanation of what needed to be done and offered me a discount on the service. More

Informational Service personnel itemized list of issues, recommended which should be addressed, and we proceeded from there, Felt it was a fair evaluation of what Service personnel itemized list of issues, recommended which should be addressed, and we proceeded from there, Felt it was a fair evaluation of what should be done. The service giving me a ride home was welcomed. More

Prompt professional service When I pulled into the service bay, the car prep person guided me in and covered the drivers seat and floor to protect it from dirt. The service advi When I pulled into the service bay, the car prep person guided me in and covered the drivers seat and floor to protect it from dirt. The service advisor (Bruce) came over within minutes and greeted me and gathered all the info for my car service. Then he personally escorted me to the waiting lounge. He said the oil change and inspection would take about one hour and fifteen minutes, but it didn't take that long to complete. Before long I was out the door with an oil change and freshly washed car. More

Fred Hopps Hello I have been working with Fred Hopps since 2012 when we purchased a 2012 accord the next car was for my daughter and that was a 2014 accord an Hello I have been working with Fred Hopps since 2012 when we purchased a 2012 accord the next car was for my daughter and that was a 2014 accord and the latest one was for me a 2015 accord. So three cars in the last 5 years. Fred has been great to work with he has taken the time to take care of us I appreciate all he has done for my family and look fore ward working again with him and the rest of your team Thanks JeffNewberger More

Can't trust these people I bought a used (2010) vehicle 3 weeks ago from here and I thought my salesman was friendly and honest. However it all went down hill when they tried I bought a used (2010) vehicle 3 weeks ago from here and I thought my salesman was friendly and honest. However it all went down hill when they tried to low ball me on my trade-in. They offered me $800 (which they are now selling for $4695) but eventually talked them up to $1500. When signing the paperwork, they try extremely hard to push the warranty on you, and when I declined, he seemed very upset over it (awkward). That next morning, I tried the heated seats and after about a minute the light went out on the drivers side and it never worked. I contacted my salesman with the issue but of course it was his day off so I waited to speak to a manger. The used car manager said that they would look at it but couldn't guarantee that they would fix it for me. I brought the car in and waited for 2 1/2 hours for them to tell me that the heating element was out and it would cost me $950 to fix and they would not pay for it. I went out to the floor to speak the used car manager and told him that was the case then I did not want the vehicle and I wanted to return it. He said they do not have a return policy and that's why I should have bought the extended warranty. We argued on the floor for a while and then when I told him that I would just stop payment on my check, he said that he would be willing to pay for an after market heated seat instead of the factory one. I agreed being that I just wanted the heated seat to work. I brought it in the following week and the day it was supposed to be done I called and inquired the status and was told that when they put in the after market one it made the A/C part of the seat not work so they had to order another part. So I was out of a car for another day. When I went to pick it up, they said that they ended up just fixing the factory part. I'm sure they knew when they were selling it that it did not work but still used that as a selling point for the vehicle. The only reason I didn't try it before I signed the paperwork is it was hot out and I was using the A/C part of the seat. Next time I won't make that mistake. Now they have listed my trade in vehicle and I read in the description that it is a one owner vehicle. That is a complete lie! I bought it used 3 years ago. Can't trust these people and I will not be going back to that dealership. More

My experience with your shop today I was planning to buy a car but I couldn't anyone to help me and that made me procastinate but today I was leaded by a very good hands who helped me t I was planning to buy a car but I couldn't anyone to help me and that made me procastinate but today I was leaded by a very good hands who helped me to my own today So my thanks is specifically going for TEMITOPE FABU More

Outstanding service!! Loved it (: I was referred by a friend of mine to Matt (used car manager) and he referred me to Tim. I purchased a brand new 2016 Honda Pilot w/ Navi two or three I was referred by a friend of mine to Matt (used car manager) and he referred me to Tim. I purchased a brand new 2016 Honda Pilot w/ Navi two or three weeks ago. At first I was really anxious about not being able to purchase the car, but once everything was settled, I fell in love with it!! Their service they provided us was above and beyond 100%!! (: They are ALL friendly! There is always someone to help, you would never feel left out or ignored. Although, the sad part was the new pilot does not have third row seat floor mat BUT have no fear, we were introduced to Alex and he helped us! We were extremely satisfied! There is no other words to explain the experience! It was just THE BEST OF THE BEST of all!!! (: More

Excellent service The sale department is excellent to work with. He was friendly & personable. Listened to what was needed in a vechile. He answered all our questions. The sale department is excellent to work with. He was friendly & personable. Listened to what was needed in a vechile. He answered all our questions. Thank you for a pleasant experience. More