Richfield Bloomington Honda

Overall a good experience. Very nice wait area. Service was good but probably a little too long for an oil change and wiper blade replacement. Friendly service people and the work done was very good Service was good but probably a little too long for an oil change and wiper blade replacement. Friendly service people and the work done was very good. More

Great experience! Excellent service from Rich Oklon! From giving me a lease quote on a new Honda Fit LX over the phone, to getting the color I wanted in stock, to demo Excellent service from Rich Oklon! From giving me a lease quote on a new Honda Fit LX over the phone, to getting the color I wanted in stock, to demonstrating the features of the car and completing the transaction on the day I picked up the car -- Rich always kept me informed, got back to me right away, and did everything possible to make my leasing experience a great one. His knowledge and professionalism are exemplary! I also got great support from Dan in finance and Ashley in accessory sales. Everyone at Richfield Bloomington Honda seemed friendly and helpful, and the dealership's facility is state-of-the-art. I'd recommend them to anyone! More

Treated me like a VIP Thank you for the excellent service I received at RB Honda - I was treated like a VIP. Kendall has been great to work with. She is organized, detail Thank you for the excellent service I received at RB Honda - I was treated like a VIP. Kendall has been great to work with. She is organized, detail oriented and positive. From our first meeting, she noted all of my wants and needs in a new vehicle and then followed through to ensure she found the right vehicle for me. She connected me with the Accessories and Financing teams to help make the entire car-buying process smooth and extremely efficient. Thanks RB Honda. It's great to work with your entire team. Debi More

Service Liked the ease of making my service appointment on line. Follow up on appointment time was great The only thing, I would have preferred was having my Liked the ease of making my service appointment on line. Follow up on appointment time was great The only thing, I would have preferred was having my detailed work on my auto presented to me, rather than having it mailed. Thus, I went in for an oil change, but had no paper work to back it up. So I could only assume it was done when I left the service center. More

Friendly & Pleasant Everyone was friendly from the moment I pulled into the service garage customer area. They acknowledged me right away to assure me that someone would Everyone was friendly from the moment I pulled into the service garage customer area. They acknowledged me right away to assure me that someone would be right over to assist me. then the person who worked with me was very pleasant, she took note to one of my concerns and made sure it was fixed. Thank you for providing a friendly and welcoming atmosphere. More

Excellent responsiveness The dealership and Vere ( my sales guy) was to the point and upfront. They got me exactly what I wanted and didn't try talking me into something I did The dealership and Vere ( my sales guy) was to the point and upfront. They got me exactly what I wanted and didn't try talking me into something I didn't. Additionally there was a bit of information lost in transition that presented itself as a problem at closing, but they just took it on them to ensure I was a happy customer. The manager ( Dan) stepped in and cleared the confusion, made an exception and made the transaction complete. They also matched a highly competitive trade offer made by Rudy ( who were excellent too but liked a Honda over a Toyota) PROFESSIONAL, HELPFUL and HONEST More

Great experience We felt very comfortable with Colton when we came in to do a test drive so we continued to communicate with him. He gave us great service and in the We felt very comfortable with Colton when we came in to do a test drive so we continued to communicate with him. He gave us great service and in the end we left as happy new car owners. More

WONDERFUL We travel 1 hour round trip to come to your service center because of your wonderful customer service. Thanks for always making it worth our time. We travel 1 hour round trip to come to your service center because of your wonderful customer service. Thanks for always making it worth our time. More

Service Had great service at the dealership. Communication was excellent. I was offered shuttle service. Price was very fair. The new building is very custo Had great service at the dealership. Communication was excellent. I was offered shuttle service. Price was very fair. The new building is very customer friendly with a big lounge, tv, coffee and food area. More

Friendly Service, Best Price Around! We shopped for a specific auto for nearly six months. This dealership had the best price and friendliest sales team. We worked with Ron G. He went abo We shopped for a specific auto for nearly six months. This dealership had the best price and friendliest sales team. We worked with Ron G. He went above and beyond for us when researching answers to questions and finding the perfect auto at a great price. More