Richfield Bloomington Honda

New Odyssey Coltan did a great job and got us the best overall deal on a new honda that beat competing Honda dealers prices. Overall a good experience. Coltan did a great job and got us the best overall deal on a new honda that beat competing Honda dealers prices. Overall a good experience. More

Routine maintenance Always very friendly and good to work with. Calls and explains any issues found during inspections. Appreciate the drop off and pick up from work wh Always very friendly and good to work with. Calls and explains any issues found during inspections. Appreciate the drop off and pick up from work when needed. More

Great service. Great people. I spoke with Greg Cline on the phone before I came in. We discussed what I was looking for and what I wanted to pay. When I arrived, Greg had done the I spoke with Greg Cline on the phone before I came in. We discussed what I was looking for and what I wanted to pay. When I arrived, Greg had done the research and was well prepared. He showed me a few options which all met my needs in different ways and allowed me to decide which option was the best fit. I ended up with exactly what I needed for a price that was comfortable. All through the process, I felt that everyone at RB Honda actually listened to me and worked to meet my needs. That includes Greg, Chip in finance and even Matt, the Manager. We are very pleased with our CRV and with the experience of working with your team. More

Scheduled Service Friendly staff, prompt service.....I always use RB Honda.....bought the vehicle there and will remain committed to your dealership. Fortunately I won Friendly staff, prompt service.....I always use RB Honda.....bought the vehicle there and will remain committed to your dealership. Fortunately I won't be in the market for a few more years because I am CRV fan. More

Very accommodating! I left my car there when I went out of town for a work trip. I was supposed to pick up on Friday. My flight was delayed and I would not get to the d I left my car there when I went out of town for a work trip. I was supposed to pick up on Friday. My flight was delayed and I would not get to the dealership until 6:15 (they close at 6 on Fridays). I called them from the airport and they were willing to wait for me so i could pick up my car and have it for the weekend. They are very thorough in their communications, do great work and I would highly recommend! More

Very comfortable, customer service oriented experience! the waiting room is newly updated as is the entire dealership. I'm not used to seeing a little café but it was a nice surprise. I was also very happy the waiting room is newly updated as is the entire dealership. I'm not used to seeing a little café but it was a nice surprise. I was also very happy to see charging stations available for my phone. I was there for nearly 2 hours, which was also told to me at the beginning of my appointment, and it flew by. Thank you! More

Overall a great experience In general rob Honda does a great job. The one issue I have had is extra long wait times for work to be completed. This particular visit was estimated In general rob Honda does a great job. The one issue I have had is extra long wait times for work to be completed. This particular visit was estimated for 1.5 hours but took 2. On a previous visit it was supposed to take 1 hour and took 2. And after that visit I had to come back earlier than expected because my break pads were not installed correctly and wore out after just over 2 weeks. This problem was never addressed. More

Starter It was a good experience except since I bought the car no one can tell me how to use the remote starter properly. It is frusterating. It was a good experience except since I bought the car no one can tell me how to use the remote starter properly. It is frusterating. More

Excellent customer service This is my second lease through Ron G. He is knowledgeable, caring, and has your best interest at heart. I would highly recommend Ron G if you are lo This is my second lease through Ron G. He is knowledgeable, caring, and has your best interest at heart. I would highly recommend Ron G if you are looking to buy or lease. More

great service experience I have always had great experience with my auto servicing, I did purchase this vehicle new at this dealer and would also recommend the dealer for ne I have always had great experience with my auto servicing, I did purchase this vehicle new at this dealer and would also recommend the dealer for new vehicle purchase. More