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Richfield Bloomington Honda

Richfield, MN

4.7
1,196 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,196 reviews

November 15, 2024

Professional, state of the arts technology, fast, courteous, informative. They are good at keeping you updated as your car is being serviced. More

by newbee52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Nov 15, 2024 -

Richfield Bloomington Honda responded

Thank you for highlighting the professionalism and efficiency of our team at Richfield Bloomington Honda! We're glad to hear that our state-of-the-art technology and communication kept you informed during your service. We appreciate your feedback!

November 14, 2024

I had my door trim broken and wasn’t fully informed of my options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’ More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with these employees
Nov 15, 2024 -

Richfield Bloomington Honda responded

It's disappointing to hear about your recent experience with the door trim and lack of information provided. We strive for transparency in our services, so it's concerning that you felt pressured into a more costly option. Please feel free to reach out if you'd like us to discuss this further or address any other concerns you may have. Thank you, Brandon Burg - Service Manager - 612-404-3885

November 04, 2024

Very helpful and professional. Matt was very up front and easy to work with buying my Pilot More

by monicastew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Women that helped me with the tech stuff, Matt Smith, David Milkes, Molly Kennedy
Nov 04, 2024 -

Richfield Bloomington Honda responded

Monica, we're thrilled Matt hit the mark with 5-star service! Thank you for choosing Richfield Bloomington Honda. Enjoy your new Honda Pilot!

October 14, 2024

I called at 4:55 pm today on Sunday and got an appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. More

by WindyCity2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali Ismail service advisor
Oct 16, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that our team at Richfield Bloomington Honda was able to quickly address your dashboard warning light and provide you with friendly service. Thank you for sharing your experience!

October 05, 2024

Very responsible, listen to all comments, requests, and concerns. Very helpful and wanted me to be satisfied and happy with their service. More

by meier594
Service Time
Recommend Dealer
Yes
Employees Worked With
Prince Grear
Oct 07, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that our team at Richfield Bloomington Honda was attentive and helpful during your visit. Ensuring customer satisfaction is always a top priority for us. Thank you for sharing your experience!

October 02, 2024

Dealership was great. Very efficient and professional ! Didn’t need to wait. All very good! More

by jodyeverson12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Lyons and Chip
Oct 02, 2024 -

Richfield Bloomington Honda responded

Thank you for leaving Richfield Bloomington Honda a five-star review! We are happy to hear your service experience went smoothly. Until next time!

Oct 02, 2024 -

jodyeverson12 responded

Devon was very knowledgeable of my vehicle and took extra steps to negotiate the selling price. He was so easy to talk to and made my experience buying my car easy. Chip was also very helpful and professional when going through all the needed paper work. It was a total pleasure working with both of these men. Lucky for me I know I can contact Devon any time I have any other questions! Fabulous customer service / above and beyond!!

September 30, 2024

Amazing and very good Service, I loved it, awesome job and great customer service, thanks to Nate. More

by Hassan Abdullahi
Recommend Dealer
Yes
Employees Worked With
Nate.
Sep 30, 2024 -

Richfield Bloomington Honda responded

Hassan, thank you for sharing your 5-star review and shoutout to Nate! All of us at Richfield Bloomington Honda appreciate your feedback!

September 30, 2024

Josie, my service representative was efficient and helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. More

by Maryh75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie in service
Sep 30, 2024 -

Richfield Bloomington Honda responded

We're glad to hear Josie provided efficient and helpful service at Richfield Bloomington Honda. Thanks for sharing your experience!

September 29, 2024

Drew fantastic smooth guy absolutely recommend people to deal with him he made to love that honda dealer More

by yahyaayusuf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 30, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that Drew made your experience at Richfield Bloomington Honda so enjoyable. Thanks for the recommendation!

September 27, 2024

Very professional and great service. Nate did a great job keeping me informed with the status of the work. More

by Mbpatnode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate from Sevice
Sep 27, 2024 -

Richfield Bloomington Honda responded

We're glad to hear Nate provided you with excellent service and kept you well-informed! Thanks for choosing Richfield Bloomington Honda.

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