Richfield Bloomington Honda

Poor service They always try to charge a high bill for their services. At the appointed time, do not take, I took more than an hour to complete the service, just t They always try to charge a high bill for their services. At the appointed time, do not take, I took more than an hour to complete the service, just to replace the oil and filter. More

Excellent service everywhere! We have been working with RB Honda doe a number of years. We just completed our fifth Civic purchase there and have also purchased 4 CRV’s from this We have been working with RB Honda doe a number of years. We just completed our fifth Civic purchase there and have also purchased 4 CRV’s from this dealership. Tim Engel has been our sales person and we highly recommend him! He is approachable, very knowledgeable on Honda products and works diligently to get you in your new vehicle. He follows up with you after your purchase and makes sure to answer any questions you may have. I also like the fact that he greets us if he is there when we are having the vehicles serviced. Give Tim a call when you are looking for a new Honda! More

End of lease and new lease Brian Kelly anticipated all my auto lease needs and provided excellent detailed answers to my questions. I highly recommend Brian at Richfield Honda. Brian Kelly anticipated all my auto lease needs and provided excellent detailed answers to my questions. I highly recommend Brian at Richfield Honda. The new building was spacious, clean and bright. More

Great service at a great Dealership Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time. Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time. More

Used car sale Rodney Jackson provided us several vehicle options and allowed us the room to figure out what would work best for us. It was a very comfortable exper Rodney Jackson provided us several vehicle options and allowed us the room to figure out what would work best for us. It was a very comfortable experience. Steve Sevcik was resourceful in contacting the insurance company late on a Friday afternoon. Colton Allen covered all the bases clearly and concisely to wrap up the sale. More

Excellent Josh Oreck was polite, respectful, professional and made you feel comfortable. Colton was very knowledgeable in the loan process. He got great rate fo Josh Oreck was polite, respectful, professional and made you feel comfortable. Colton was very knowledgeable in the loan process. He got great rate for me. More

Experience I have nice experience Richfield Bloomington honda dealership...the guy who help me he was very nice guy ..i really recommend honda dealership to buy I have nice experience Richfield Bloomington honda dealership...the guy who help me he was very nice guy ..i really recommend honda dealership to buy a car. More

Snappy manager They were pleasant and understanding when we were looking at the vehicle but as soon as we took it off the lot they treated me as if I was trying to s They were pleasant and understanding when we were looking at the vehicle but as soon as we took it off the lot they treated me as if I was trying to scam them when all I want is to have the vehicle fixed to drivable standards. The vehicle made noise at the wheel and is still currently. They made some small fix by shaving rotors/brakes. I talked to the manager and he was snappy and didn't listen to my concerns. I wanted to return the car after having spoken to so rudely. He said they had no returns and I would have to trade in. BS More

Nightmare It was my husband and I’s first car buying experience and it was severely disappointing. We had Steve, who was pushy and talked down to us the entire It was my husband and I’s first car buying experience and it was severely disappointing. We had Steve, who was pushy and talked down to us the entire time. When asking him questions he was snappy and inflexible. When we decided against buying a certain car, Steve got out of his chair, walked out the door, and sped off in his car. He didn’t give us a handshake or anything. Not only was it completely inappropriate and childish, but it was incredibly confusing and disrespectful. We decided to not return for our car business and ended up buying the exact same car from a different dealership. My husband refused to go to another dealership because of that experience. Way to scar what was supposed to be an exciting experience, Steve. More

Great! Clear explanation of all needed repairs with options to complete then but without any of the pressure. Great customer service, nice place to wait for Clear explanation of all needed repairs with options to complete then but without any of the pressure. Great customer service, nice place to wait for service. Definitely will go back ! More