
Richfield Bloomington Honda
Richfield, MN
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Increíble La ayuda y el conocimiento para mis preguntas y mis dudas que ayudaron a decidir por un nuevo vehículo. Servicio al cliente excelente, Gracias por tod La ayuda y el conocimiento para mis preguntas y mis dudas que ayudaron a decidir por un nuevo vehículo. Servicio al cliente excelente, Gracias por todo. More
Great Customer Service Ryan Kurilla was my service advisor and he was wonderful to work with. I had previously been told I had to have an appointment for regular service, bu Ryan Kurilla was my service advisor and he was wonderful to work with. I had previously been told I had to have an appointment for regular service, but Ryan was able to get me in without an appointment and he took care of everything during my visit. I look forward to working with him every time I return! More
Recall airbags replaced, oil chug, tires rotated service person helping to make appointment for recall air bags and oil change was very helpful in makeing the appointment. Because I woul be waiting service person helping to make appointment for recall air bags and oil change was very helpful in makeing the appointment. Because I woul be waiting for my car they had me bring it in at 6:30am. They didn’t have it completed until 10:30am. 4 hours is a long time to be waiting for them to complete these tasks. I was told 45min for recall parts to be replaced and approximately 45 min for oil change. So, why was I sitting there for four hours without an explanation. This the only complaint I have with them - that excessive waiting time. I hoping it was a one off situation. Otherwise, all the people I encountered were courteous and friendly, and the facility was very clean. Nice place to take your vehicles. More
Sakes Chue did an awesome job helping be with the sake of my CRV. Showed me all the options if the car. Took his time to make sure will all the new things o Chue did an awesome job helping be with the sake of my CRV. Showed me all the options if the car. Took his time to make sure will all the new things on cars today. Very enjoyable to work with him. I also enjoyed talking with his manager Ryan. He was very polite too. I love my CRV. Handled very well with the snow today! More
RB Honda service visit Visited RB Honda to have bodywork repair done on my 2015 Pilot. Everything looks as good as new. The staff worked hard to get everything right. Visited RB Honda to have bodywork repair done on my 2015 Pilot. Everything looks as good as new. The staff worked hard to get everything right. More
routine maintenance Work was done well but I neglected to make an appt and picked wrong day for service. What started as a 1.5 hr task became 3 hrs because of extra walk- Work was done well but I neglected to make an appt and picked wrong day for service. What started as a 1.5 hr task became 3 hrs because of extra walk-ins not anticipated. Apology made and accepted. I will try to do better planning next time. Thanks to staff and rep for work done. More
Awsome Parts and service experience. I had my truck in for a remote starter. It was done quickly and and it works awsome. The parts and service staff are a joy to work with. I had my truck in for a remote starter. It was done quickly and and it works awsome. The parts and service staff are a joy to work with. More
New HRV purchase I was nervous about purchasing a car, since I had my previous Honda Civic for 13 years, and was out of the car buying loop. My brother was along to g I was nervous about purchasing a car, since I had my previous Honda Civic for 13 years, and was out of the car buying loop. My brother was along to give me guidance. Fortunately, Temi, at RB Honda, stepped in to give us the help we needed. Incredibly impressed by his knowledge, patience, kindness and thoroughness. I had intended on buying a used CRV, but instead purchased a new HRV, fully loaded for just a wee bit more than the used CRV. Temi spent nearly 6 hours with me, and by the time we were done, I was completely convinced this was the car for me! I love it and am grateful I had the good fortune to be served by Temi. Highly recommend him to anyone looking to get the best service possible with no pressure whatsoever. 10+ rating for RB Honda experience! More
Impressed! Buying my first car, I was admittingly nervous, but the friendliness of the employees put me at ease pretty quickly. I walked in knowing exactly what Buying my first car, I was admittingly nervous, but the friendliness of the employees put me at ease pretty quickly. I walked in knowing exactly what car I wanted, and Sam was able to show me their available inventory, let me test drive a car, and helped me throughout the whole process. It was much more painless than I thought it would be, and I drove off feeling happy with my purchase. I highly recommend coming here if you're looking for a new car - their inventory is huge and everyone I interacted with from start to finish really cared about my satisfaction with the car. ~ Ryan B. More
service experience Well explaining of my service before and after the work and very courteous toward me. Quick service, good waiting area with food and refreshment avai Well explaining of my service before and after the work and very courteous toward me. Quick service, good waiting area with food and refreshment available to be purchased. More