Richfield Bloomington Honda
Richfield, MN
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Good service department Richfield Bloomington Honda has a really good service department. Staff are friendly and knowledgeable. I like working with Gabby. She coordinates Richfield Bloomington Honda has a really good service department. Staff are friendly and knowledgeable. I like working with Gabby. She coordinates my service. She takes time to explain things to me which I appreciate. More
Awesome Service Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! More
Did not honor extended warranty Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor wa Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor warranties, dont sell them. I took off the wiper and myself and saw that the spline teeth had sheared off the wiper. For those of us who are mechanical engineers, sheer and wear are not the same. More
Not the service that I usually get I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to so I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to someone. I was handed off to guy named Aaron who was not friendly at all. I came in for oil change....told me service was $149. I asked several times and couldn’t understand why was paying that much when last time paid $59. I waited service to be completeled....while I sat there was upset as to why paying so much. When I went to pay I asked again and a better/clear explanation what I was paying for. Aaron was not very friendly or very personal at all. Then he took me to car that was in between 2 other cars making it a challenge to get out. Another tech came up and apologized and moved my car out for me. Was not very happy when I left. I will make sure that when I go back I wil request someone other then Aaron. Again, not the service I normally receive....disappointed. More
My third lease with Honda Caleb was awesome and made my third lease painless. I would recommend all my friends to come to this dealership. He had everything ready for me when I Caleb was awesome and made my third lease painless. I would recommend all my friends to come to this dealership. He had everything ready for me when I came in. More
New Tires & Oil Change 2014 Honda Pilot Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars across the board and Mr. DeVille was responsible and the spearhead for my expierence. Steve H. Bloomington More
Poor service and poor communication I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered th I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered the safety lights on the dash would not go off. Same problem I had the day before. Now it is Wednesday and I still do not have my vehicle. Very frustrating! More
New Car Purchase Experience 01/31/18 Ross Reynolds, Pam Allen - Over the last month or so we have been searching for a new car to replace a very reliable Fit we were giving to our daughte Ross Reynolds, Pam Allen - Over the last month or so we have been searching for a new car to replace a very reliable Fit we were giving to our daughter using her high mileage civic as a trade. We have bought cars from several dealers over the yrs but generally serviced them at RBH. While servicing our Fit in Dec we started looking and salesperson Temi Fabunmi introduced himself simply answering general questions re models we were interested in. Fast forward to the last week when we narrowed down our selection and bought our new CRV today. The whole sales experience was exceptional - Friendly with a capital F, informative, easy (well as easy as it can get buying a car), accommodating, stress free. We already love their service dept which is the best in the twin cities for more reasons than I have space for. Now we feel the same about their sales having worked with Temi. He took the time to answer every question in the process with a smile. He also walked us through the best new car orientation we have ever experienced and that includes approx 15 plus cars over single and married life. We are both retired now but I hope I get to work with him again. We will also recommend, without hesitation, Temi Fabunmi. More
Didn’t feel like a valued customer First off, I love my Honda CRV! Secondly, There are always pros and cons to a dealership. Unfortunately, the cons out powered the pros. I didn’t feel First off, I love my Honda CRV! Secondly, There are always pros and cons to a dealership. Unfortunately, the cons out powered the pros. I didn’t feel like I was important and valued as a customer. I feel after spending a lot of my hard earned money on a very large purchase the customer level should of been higher. I most likely will not recommend this dealership. More
2010 Odessey It was a great experience from start to finish. This was the kind of vehicle service visit that you hope to have. Dan went through every step with me It was a great experience from start to finish. This was the kind of vehicle service visit that you hope to have. Dan went through every step with me and let me know what service was coming next. Thanks so much for the great service! More