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Richfield Bloomington Honda

Richfield, MN

4.7
1,159 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,159 reviews

April 22, 2018

Tire puncture repair The service provided to me last night was excellent and by far the best service I have received since the new shop was opened. Everything went perfec More

by Sarao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the technician helping me but he was great!
May 07, 2018 -

Richfield Bloomington Honda responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

April 21, 2018

This place will rip you off I have no faith in the service here. I once caught them red handed, marking off items on the "multi point inspection" that were clearly not done. Th More

by mark64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Delarey Venter
May 22, 2018 -

Richfield Bloomington Honda responded

Thank you for leaving a review. We sincerely apologize for what has transpired during your visits with our Service Departments. We’re incredibly sorry for any miscommunication we may have given concerning pricing behind any service. If you would like to discuss this further, please contact me at (866) 606-8963, or tcarter@tomwood.com. Thank you. -Tim Carter. GM at Richfield Bloomington Honda

April 18, 2018

1st scheduled service appointment Doug in service was awesome. Great attention to detail, presented options professionallly and was respectful. As a women I can’t say that is trypicall More

by Cindyamf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Prins
May 07, 2018 -

Richfield Bloomington Honda responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

April 14, 2018

Service on my Accord I brought my vehicle in for an oil change and transmission service. Frank Dinuzzo verified everything with me. The service only took a little more tha More

by Mike630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Dinuzzo
May 07, 2018 -

Richfield Bloomington Honda responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

April 13, 2018

Excellent Brian was extremely patient and helpful helping me find the red Honda Fit I wanted. He is knowledgeable about his products. If you go to Richfield H More

by Cheryl1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cline
May 07, 2018 -

Richfield Bloomington Honda responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime.

April 10, 2018

Fast and friendly ! Alex B. was super friendly and even high fived my 21 month old. fastest oil change I have ever had, they had us in and out in less than 30 minutes. More

by Delphianblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bear
May 07, 2018 -

Richfield Bloomington Honda responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

April 08, 2018

Very good Price needed, worked to help me get what I wanted and made sure that we were able to get the sale processed in a timely manner. Samuel was a kind con More

by Chrisfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel
May 07, 2018 -

Richfield Bloomington Honda responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

March 26, 2018

Almost professional The oil change was done as per timeline promised. Despite promising a complimentary car wash with the oil change service, it was not done. Noticed it More

by Chelsea1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Visser
Mar 29, 2018 -

Richfield Bloomington Honda responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

March 14, 2018

Great car buying experience I recently purchased my second Honda Pilot from RB Honda. Both experiences were excellent! Caleb Stark was the salesperson I worked with this time, an More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Stark
Mar 29, 2018 -

Richfield Bloomington Honda responded

Two great things: A new Honda Pilot and an excellent review. That means you’re happy and we’re happy. Thank you so much.

March 13, 2018

Very poor service work and pathetic parts department!!! I recently had some repair work done at this dealership, their "quality" repair work lasted a total of five months after which they refused to stand b More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service and parts department
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