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Richfield Bloomington Honda

Richfield, MN

4.7
1,159 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,159 reviews

November 19, 2018

RB Honda service visit Visited RB Honda to have bodywork repair done on my 2015 Pilot. Everything looks as good as new. The staff worked hard to get everything right. More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors and techs.
October 25, 2018

routine maintenance Work was done well but I neglected to make an appt and picked wrong day for service. What started as a 1.5 hr task became 3 hrs because of extra walk- More

by little ole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Schmalenberg, Keith Snell
Oct 31, 2018 -

Richfield Bloomington Honda responded

Thank you for taking the time to leave a review. Again, we're so sorry your service visit ran long, but we're glad you're still happy with our work. We hope you'll return in the future! Thanks again.

October 25, 2018

Awsome Parts and service experience. I had my truck in for a remote starter. It was done quickly and and it works awsome. The parts and service staff are a joy to work with. More

by Create screen name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Schmalenberg
Oct 31, 2018 -

Richfield Bloomington Honda responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

October 14, 2018

New HRV purchase I was nervous about purchasing a car, since I had my previous Honda Civic for 13 years, and was out of the car buying loop. My brother was along to g More

by MaryandGary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temi Fabunmi
Oct 15, 2018 -

Richfield Bloomington Honda responded

Such kind thoughts. Thank you. Enjoy your new HRV and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

October 10, 2018

Impressed! Buying my first car, I was admittingly nervous, but the friendliness of the employees put me at ease pretty quickly. I walked in knowing exactly what More

by RyanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Bakke, Todd Cadle
Oct 11, 2018 -

Richfield Bloomington Honda responded

Our job is to help you get what you want. We’re glad to know we were successful. Stop by anytime.

October 03, 2018

service experience Well explaining of my service before and after the work and very courteous toward me. Quick service, good waiting area with food and refreshment avai More

by roth
Recommend Dealer
Yes
Employees Worked With
Kevin DeCaluwe
Oct 11, 2018 -

Richfield Bloomington Honda responded

Thank you for your kind words! We're so pleased that you're pleased with our work. We hope to see you again!

October 01, 2018

Poor service They always try to charge a high bill for their services. At the appointed time, do not take, I took more than an hour to complete the service, just t More

by Almatinec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Trent
Oct 23, 2018 -

Richfield Bloomington Honda responded

Hello, thank you for bringing this to our attention. We are incredibly sorry that the wait times during your service experience was unsatisfactory. These delays could have been avoided and we thank you for giving us the feedback we need to get better. If you’d like to further discuss your visit, please contact our Assistant General Manager, Craig Cochenour, at 612-866-8832.

September 29, 2018

Excellent service everywhere! We have been working with RB Honda doe a number of years. We just completed our fifth Civic purchase there and have also purchased 4 CRV’s from this More

by Happy Honda Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Engel
Oct 01, 2018 -

Richfield Bloomington Honda responded

Thank you so much for your kind words and the recommendation. We hope to see you again soon, let us know if there is anything we can do for you in the meantime.

September 28, 2018

End of lease and new lease Brian Kelly anticipated all my auto lease needs and provided excellent detailed answers to my questions. I highly recommend Brian at Richfield Honda. More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
Oct 01, 2018 -

Richfield Bloomington Honda responded

Thank you for taking the time to submit a review. We're happy to know that Brian was able to help answer all of your questions. Please let us know if there is anything else we can do for you!

September 19, 2018

Great service at a great Dealership Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time. More

by Tim E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Olson
Sep 20, 2018 -

Richfield Bloomington Honda responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

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