Richfield Bloomington Honda

Pushy salesman. Not friendly or helpful. Lied to me about a car not being on lot but saw it for myself. Horrible experience never again a car not being on lot but saw it for myself. Horrible experience never again More

I curse the day I set my feet there to purchase a used car They only gave me one key (all the dealers I had previously gone to provided 2keys), the key even broke 2 weeks after purchase, it was already weak.. They only gave me one key (all the dealers I had previously gone to provided 2keys), the key even broke 2 weeks after purchase, it was already weak... The worst part of the buying experience, I can't register the car, they never gave me the title and according to their agent, they only started the process of getting the title(paying for some docs fee) only after close to 2 weeks... Remember dealers are good in asking for docs fees, most of dealers I dealt with processed thes docs the same day or within the following 48hrs. Close to 2 weeks that's when the agent claimed the title was not at the dealership and they had to pay to get it/ or get the docs transfer started??? Absurd... I still DON"T HAVE the Title, I can't register the car... 25 days today. In less than a week, I will spent a month (yes one month) without getting the title. They claimed they would mail the title to me the next day after the vehicle purchase. They never did, they still have not. I'm wondering if they're willing to do it, or whether the car really belonged to them. This is definitely the lousiest delearship I have ever dealt or heard about. Run away, before it's too late: if they can't give or show you the vehicle's title, and just be careful, don't trust their words. Don't take any promise from them. Just look at my experience. The worst of any purchase I could even imagine. The sales agent appeared to be a good person(he is the only reason I rate them 2/5) but nothing good came from the people above him (only condescending attitude, ...), as you can observe 25 days no documentations... Even the receipt I had to beg to get it. Not sure if this is how they treat everyone or this was just for me... ?? WILL NEVER GO BACK THERE In brief: 1) One half broken car-key, no spare-key given ( I will spend at least 200$ to get a key tomorrow) 2) Fake advertisement (Thank God I printed the page) that their radio was one of the features/sound systems blablabla... but it never worked and only noticed when I was 75 miles away from them 3) And no documents, 25 days after purchasing a vehicle. More

Sold our test drive We found a 2011 Honda Pilot online and called to see if it was still available and it was. We scheduled an appointment and went in for a test drive. We found a 2011 Honda Pilot online and called to see if it was still available and it was. We scheduled an appointment and went in for a test drive. While on the test drive we decided we wanted the car. As soon as we returned to the dealership the sales rep said the car was just sold. This seems very unethical to sell a car that is out on a test drive. We have contacted other dealerships and they agree that it is wrong to sell a car while it is out on a test drive. We were very disappointed and the dealership did not appear to care. More