Richfield Bloomington Honda

I scheduled service when code indicator in car showed it was time. Easy to schedule by phone. Service rep in dealership was clear about estimated time. She followed up when service was done, and we finis was time. Easy to schedule by phone. Service rep in dealership was clear about estimated time. She followed up when service was done, and we finished with payment efficiently. We've had most service done at dealer for three Hondas over 20 year. Always good, rarely an issue. More

If I could give a negative star I would. Anyhow, I usually don't write reviews, but with today's experience, I felt it is a moral obligation. I was charged for a service fee that could have been avoi usually don't write reviews, but with today's experience, I felt it is a moral obligation. I was charged for a service fee that could have been avoided if they would of let me know ahead of time. They just went ahead with the service without my consent since I had someone else brought in my vehicle for regular maintenance. The service advisor Shelly was horrible and her manager Anthony sided with her when I spoke to him. No apology, nothing. Poor customer service, especially coming from a so called manager. More

from the first moment I arrived he was very kind and friendly in his service that's why I always take my car there thanks for your good work friendly in his service that's why I always take my car there thanks for your good work More

Took over 4 hours at the dealer. He didn’t give us his full attention and was running around working with so many other people. So many things wrong with the car that didn’t meet expectations but decided full attention and was running around working with so many other people. So many things wrong with the car that didn’t meet expectations but decided to buy just for the fact that we sat for over 2 hours. Should have declined that day and just walked away. More

The check in was great. Minor problem with tire leakage, fixed. Also did diagnostic on car. Friendly staff and very efficient. Can’t say enough positive comments. fixed. Also did diagnostic on car. Friendly staff and very efficient. Can’t say enough positive comments. More

We just bought a car tonight from Henry and he was awesome! Great with my kids and a fun person to talk to. Thanks Henry! awesome! Great with my kids and a fun person to talk to. Thanks Henry! More

Amazing customer service. They take the time to explain what work is being done. Super pleasant team members. The facility is always so clean. Job well DONE! what work is being done. Super pleasant team members. The facility is always so clean. Job well DONE! More

Gabe was an exceptionally honest and knowledgeable salesman! He was so helpful, patient, and didn’t pressure me for a second! If you’re looking for a dealership, I highly recommend Richfield Bloomingt salesman! He was so helpful, patient, and didn’t pressure me for a second! If you’re looking for a dealership, I highly recommend Richfield Bloomington Honda! More

Great staffs with great service always. I had my car dropped off for battery service. Brandon called me at home and let me know the status. I greatly appreciate his communication and wonderful attitud dropped off for battery service. Brandon called me at home and let me know the status. I greatly appreciate his communication and wonderful attitude! More

José Luis Núñez nuestro salesperson !Tu ayuda en español José Luis Núñez nuestro salesperson ! Tu ayuda en español todas mis expectativas gracias ! Excelente servicio..todas la respuesta que teníamos fueron José Luis Núñez nuestro salesperson ! Tu ayuda en español todas mis expectativas gracias ! Excelente servicio..todas la respuesta que teníamos fueron contestadas .. súper amable y profesional... estamos felices con nuestra New 2020 Honda CR-V More