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Richfield Bloomington Honda
Richfield, MN
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,159 reviews
February 01, 2020
I had a pleasant and satisfying experience. The entire staff from salesperson to fiancé were professional and no pressure individuals. My questions were answered in simple terms and explanations were clea staff from salesperson to fiancé were professional and no pressure individuals. My questions were answered in simple terms and explanations were clearly conveyed. More
by Dianne
Employees Worked With
Todd Cadle, Maritzka
December 20, 2019
Tim Engle Is Top Notch! Once again Tim Engle has assisted us with a new car purchase. We have purchased multiple CR-V’s and Civics from RB Honda and we have worked with Tim Once again Tim Engle has assisted us with a new car purchase. We have purchased multiple CR-V’s and Civics from RB Honda and we have worked with Tim Engle many times over the past 10-12 years. He is very knowledgeable, personable and has never made us feel pressured into a decision. He always follows up with us for any questions we may have. Gold star, Tim! More
by legnemit
Employees Worked With
Tim Engel
November 22, 2019
New HRV purchase I contacted Drew Greibler about purchasing my 2nd Honda from him in two years. The first was a 2018 CRV purchased in July this is a great vehicle and I contacted Drew Greibler about purchasing my 2nd Honda from him in two years. The first was a 2018 CRV purchased in July this is a great vehicle and love it. The second Honda the HRV 2019 purchased in November of 2019. Drew is a very wonderful salesmen to work with you can comfortably let him know what you are looking for. Drew can explain the models and options that work the best for your needs. Drew’s knowledge can also help you decide what price range will work best for your comfort. Drew also arranges accessories and installation needed for your vehicle you may like purchasing. I have my servicing and oil changes done in there service department. This is a first class service department that meets your needs with prompt and courteous workers. They have always met my needs and expectations. Sincerely, Carl Quale More
by Carl Quale
Employees Worked With
Drew Griebler, Brandon Burg, Jason Weverka.
October 07, 2019
Excellent Service We found the car we wanted to buy online and went to Richfield Bloomington Honda to check it out. Our sales associate, Tim Engel, was amazing and we e We found the car we wanted to buy online and went to Richfield Bloomington Honda to check it out. Our sales associate, Tim Engel, was amazing and we ended up buying the vehicle on the spot. The dealership has over 300 used cars and they really know what they are doing. More
by Fourcubs
Employees Worked With
Tim Engel
October 03, 2019
Exploring a previous lease ending option to determine whether to purchase my current vehicle or obtain a newly leased vehicle. Caleb did a great job. whether to purchase my current vehicle or obtain a newly leased vehicle. Caleb did a great job. More
by Keith
Employees Worked With
Caleb 5 stars
September 24, 2019
Canned Response Frustrated with Richfield/Bloomington Honda’s lack of a response to my situation, I posted a review of my experience with them on this site yesterday. Frustrated with Richfield/Bloomington Honda’s lack of a response to my situation, I posted a review of my experience with them on this site yesterday. Today they posted a reply where I was assured that their management team was looking into my case and encouraged me to contact the Service Director with any additional details or comments. My jaw hit the floor when I read that, since that was the very person to whom I sent a very detailed letter two weeks ago — a letter to which I received no reply! Did the person who penned their response even read my original complaint where I stated that fact? Is the management team looking into that? Evidently, this was a canned response to my post. This has morphed from a review of their service on my vehicle to a review on how they treated me as a customer. How can anyone take statements such as “we look forward to hearing from you” seriously when the sad truth is RB Honda had already heard from me and declined to respond? As was the case in the original occurrence when I was told my vehicle had been “thoroughly examined” and no problem was found, their words have no meaning. This is also precisely why I sent a letter rather than contact them by phone — so there would be a paper trail of my efforts. Again, I am not looking for compensation, nor am I interested in naming individuals specifically. I was originally just hoping for some gesture that my business was important and they would work hard to earn/keep it. However, now I am also interested in holding businesses like Richfield/Bloomington Honda accountable for their words/actions, or in my case lack thereof, and letting the public know of my experience with them so they can draw their own conclusions. As for me, “caveat emptor” when it comes to service at Richfield/Bloomington Honda. Your reputation has taken a major hit with my family/friends. More
by Dan Smieja
Employees Worked With
RB Honda Service
September 22, 2019
Jose Muniz was great. Jose Munuz was an exceptional salesman. He provided excellent customer service and sold me a wonderful 2017 Honda CRV. highly recommend him as your s Jose Munuz was an exceptional salesman. He provided excellent customer service and sold me a wonderful 2017 Honda CRV. highly recommend him as your salesman More
by SB Anthony
Employees Worked With
Jose Munuz.
August 25, 2019
Great experience with our car purchase We recently purchased our new car at Richfield Bloomington Honda and it was the most pleasant car purchase we've experienced. Chue was our Sales Cons We recently purchased our new car at Richfield Bloomington Honda and it was the most pleasant car purchase we've experienced. Chue was our Sales Consultant and was friendly, kind and pleasant to work with. Also, amazingly very responsive and helpful when we had questions after the purchase....never experienced this level of awesomeness in all the years of car ownership! Highly recommend Chue!! Our finance guy was also awesome! The two of them More
by JP
Employees Worked With
Chue Yang, David Milkes
July 28, 2019
Bad customer service I bought the car from them recently and wait for their call to pick up the license plate. We were so busy with life and don’t remember until it passed I bought the car from them recently and wait for their call to pick up the license plate. We were so busy with life and don’t remember until it passed 21 days. I call the guy dealer and left the message, he called back and ask me why I call. He said I should wait for a call. I told him it passed 21 days then he said he find out and hang up and never call back. I called front desk on Saturday, a lady told me the temporary permit should expire in 30days and the registration longer. Which is not true. She should know the state law allows 21 days only and the dealer should extend the permit. Now Sunday they closed l have to wait until Monday to deal with them and hope the cops don’t see the temporary permit More
by Jack01
Employees Worked With
Kader Elouardighi
