Richfield Bloomington Honda

I had my Honda CRV repaired for security system going off randomly. Braden Lengeling my service advisor had the technicians diagnose and replace the part needed for repairs and I was on my way back to Wiscon randomly. Braden Lengeling my service advisor had the technicians diagnose and replace the part needed for repairs and I was on my way back to Wisconsin that morning. I'm grateful for the high quality attention I received. More

FRAUD. Car misdiagnosed. Charged 800 dollars for an ecm. Tech advisor couldn't get my car started. Check engine light was still on. Tech advisor said it's probably the wiring. Was told to just deal with Tech advisor couldn't get my car started. Check engine light was still on. Tech advisor said it's probably the wiring. Was told to just deal with it. Left with my car still not working. Charged 800 dollars and the technician guessed on an expensive part and it was improperly diagnosed. Now they say I have to come back Friday which will be the third time. For regular oil changes I never had an issue. But if you need troubleshooting be prepared to pay a fortune and not get anything resolved. BUYER BEWARE!!!!!!!! More

The service was great and friendly people. Brandon was great and kept us informed of the service. Will recommend him for future work and service great and kept us informed of the service. Will recommend him for future work and service More

Outstanding service. Professional and efficient. Thank you. I came in for my routine oil change and tire rotation. The service was done as expected and I received a list of everything that was recommended you. I came in for my routine oil change and tire rotation. The service was done as expected and I received a list of everything that was recommended for next service. More

Richfield Honda continues to exceed my expectations for a service experience. I arrived at my appointed time, my service writer, Shelley Peterson, took immediate care of me. My service was done faster than service experience. I arrived at my appointed time, my service writer, Shelley Peterson, took immediate care of me. My service was done faster than expected and at a price lower than expected. Like it! More

Very fast informative service. The last two times I have been there for service their car wash was not operating. Spend a few bucks and get the car wash working!! been there for service their car wash was not operating. Spend a few bucks and get the car wash working!! More

My visit was very efficient. My car was in and out the same day. The service advisor was very knowledgeable and answered all my questions same day. The service advisor was very knowledgeable and answered all my questions More

Our sales associate and the financial closing person did a great job of explaining everything. The process went smoothly and the customer service was terrific! Jordan is very responsive...even on his day o a great job of explaining everything. The process went smoothly and the customer service was terrific! Jordan is very responsive...even on his day off! He did very well and we were lucky to work with him! More

Brent Rohloff is very friendly person and he is a very nice person also good customer service.If you need someone to help you with buying a new car or trade in I required you go to him. nice person also good customer service.If you need someone to help you with buying a new car or trade in I required you go to him. More

Worst experience I had at this location. Never go to this for your car service. Service is slow, rate is high, not done on time even having appointment set and not all the services done that they promised wh for your car service. Service is slow, rate is high, not done on time even having appointment set and not all the services done that they promised which I realized looking at the paper afterwards. When I called costumer service about this they promised service department manager will return my call, no calls made after waiting for two days. I just gave up and chose not to deal with them anymore. I paid service that was not provided and waited extra long to get my car done still calling and dealing with them causing my time too. So better not to deal with them it’s just a waste of time and money. More