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Richfield Bloomington Honda

Richfield, MN

4.7
1,202 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,202 reviews

July 31, 2021

They are always kind and tend to every issue related to my car. I like the way they reach out via text and email to keep you notified of the work process and any other information they have discovered from More

by Mary Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Peterson
Aug 02, 2021 -

Richfield Bloomington Honda responded

Mary - We're delighted to hear that the Richfield Bloomington Honda team is demonstrating our commitment to outstanding customer service. It is always our pleasure to assist you with your vehicle and we hope to see you next time!

July 28, 2021

A wonderful experience. I am changing dealerships for life. Thank you for your patience. In my opinion you have top employees that really care and it shows. More

by Pam.cash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alesha Berger 5 stars, Chip Richards 5 stars, Mike Crea 5 stars
Jul 29, 2021 -

Richfield Bloomington Honda responded

Pam - this review warms our heart! Thank you so much for your kind words and loyal business - we look forward to seeing you back at Richfield Bloomington Honda again next time!

July 28, 2021

Had a good car shopping experience - no issues, no hassles. Mohammed in Sales and Neal in Finance were great to work with. Very good experience! More

by jgn87727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales-Mohammed, Finance-Neal Gustafson
Jul 28, 2021 -

Richfield Bloomington Honda responded

All of us here at Richfield Bloomington Honda love to see great reviews! We're glad you enjoyed working with our team members, and we'll be sure to congratulate them on their great work. Safe travels, and come back again next time!

July 28, 2021

I was charged $277 for less than 1,hour of labor to change fluids. Bill was for over $500 and would have been under $210 at an ASE certified dealer. More

by 3disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Bloom
Aug 03, 2021 -

Richfield Bloomington Honda responded

I'm sorry to hear you're unsatisfied with the pricing of your recent service visit. I will share your concerns with our team, as we do our best to be cost-competitive. If you'd rather discuss this together, I'd also be happy to have a conversation. Don't hesitate to get in touch if that is the case. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 26, 2021

Richfield Bloomington Honda has been my go to dealer for the past couple years! Everyone is nice and helpful. Johnny the service advisor made me last visit super smoothly More

by Kelseymathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny inthasone
Jul 27, 2021 -

Richfield Bloomington Honda responded

Hi Kelsey - We are so grateful for your continued business and your confidence in Johnny! Thank you from all of us at Richfield Bloomington Honda, we look forward to welcoming you back for your next service visit.

July 23, 2021

No pressure sales, and a great service department. This is my sixth Honda from this dealer. I looked at other dealerships, but rbhonda has the complete package. Nothing rise compared. More

by Tom.oconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent in sales , Tim Carter
Jul 25, 2021 -

Richfield Bloomington Honda responded

Thank you for the glowing review, Tom, and for your loyal business! We're so glad to hear that the Richfield Bloomington Honda team was able to deliver another successful buying experience. Safe travels, and come back next time!

July 23, 2021

Great as always. I have been a customer of Richfield Bloomington Honda for over twenty years and have never been disappointed with their service and their people More

by janblattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Fletcher
Jul 23, 2021 -

Richfield Bloomington Honda responded

Thank you for stopping by to review Richfield Bloomington Honda. We're glad to hear that our team continues to provide you with great service and we look forward to your next visit!

July 22, 2021

Excellent service. Very efficient. They completed the required service quickly. Very friendly and explained everything in terms that I could understand. I appreciated not having to dell with a cashier. S More

by nrpmpls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burg
Jul 23, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 21, 2021

My husband called Jason 3 times about our warranty and no callback. They respond to positive feedback quickly, but ignore negative reviews or reply but then never call back when you call. More

by Ducksquack
Customer Service
Recommend Dealer
No
Employees Worked With
Jason S
Aug 02, 2021 -

Richfield Bloomington Honda responded

We're terribly sorry to hear about the poor communication surrounding your warranty. I'd love to look into this to see if I can get an update on the situation and help in any way. Would you please give me a call, when time permits? I will look for you and your husband's contact information, as well - but I don't think I'll be able to locate it from this review. We look forward to resolving this. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 20, 2021

Brought my used 2012 civic in for service and had a great experience. Had to leave car and was given ride home. Service manager called and took to explain what work needed to be done and answer all my quest More

by Christinamoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in service was very helpful.
Jul 20, 2021 -

Richfield Bloomington Honda responded

Christina, thank you for the review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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