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Richfield Bloomington Honda

Richfield, MN

4.7
1,158 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,158 reviews

August 08, 2024

Great family feeling from our salesman, Matt, to our business partner, Brian. They made us feel like “old friends”. More

by amycornell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Aug 08, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that Matt and Brian made you feel like part of the family at Richfield Bloomington Honda. Thanks for sharing your experience!

August 07, 2024

The staff of this dealership always make me feel like a preferred customer & welcome, no matter what I’m coming to have done.Today it was to replace batteries in two of my car door key fobs. Frank was very More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See comments
Aug 08, 2024 -

Richfield Bloomington Honda responded

Bea, we're delighted to hear that Frank and the team at Richfield Bloomington Honda made you feel welcome. We apologize for the inconvenience with our car wash and appreciate your understanding. Thanks for recommending us!

August 03, 2024

I setup an appointment with recall and Oil change on Saturday, but they me that they didn’t have parts for recall. They should have call me or send text saying that they don’t have parts and whether I w More

by dchinyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 06, 2024 -

Richfield Bloomington Honda responded

We apologize for the inconvenience you experienced with your appointment. Communication is key, and it's clear we fell short in this instance. We understand how valuable your time is and would like to make it right. Please reach out at your earliest convenience so we can address this issue directly. Thank you, Brandon Burg - Service Manager - 612-404-3885

August 01, 2024

Very responsive, customer service communication quick and simple, shuttle service a huge benefit plus Sundays. More

by whughes5545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Aug 02, 2024 -

Richfield Bloomington Honda responded

Thank you for the feedback! We're glad to hear that our responsive customer service and shuttle service made your experience at Richfield Bloomington Honda a positive one. We appreciate your support!

July 26, 2024

Easy to schedule and the staff was helpful and informative. We had two cars being worked on at the similar times. When the Civic had to be kept over night, a replacement car process went quickly. More

by jerbach626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanghout Prom,
Jul 26, 2024 -

Richfield Bloomington Honda responded

Thank you for sharing your experience! We're glad to hear that our team at Richfield Bloomington Honda made the process smooth and efficient, especially with handling two cars. We appreciate your feedback!

July 14, 2024

Happy with the service support assistance and all issues has fixed in the service visit. Additionally, helpful to loan car during the service was much appreciated. More

by BR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanghout
Jul 15, 2024 -

Richfield Bloomington Honda responded

We're glad to hear that you were happy with the service and support at Richfield Bloomington Honda! It's great to know our team could assist with all your issues and provide a loan car during your visit. Thanks for sharing!

July 06, 2024

I am very happy with my experience today at Richfield Bloomington Honda with Josie Holt. More

by JJCULHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Holt
Jul 08, 2024 -

Richfield Bloomington Honda responded

Thank you for choosing Richfield Bloomington Honda! We love to hear Josie delivered a 5-star experience.

June 29, 2024

So far I’ve had very good experiences here. They are open in their communication and thorough. While prices are higher than some shops, the quality of the work is solid. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in service.
Jul 01, 2024 -

Richfield Bloomington Honda responded

Paul, thanks for sharing your positive experience with us at Richfield Bloomington Honda! We appreciate your feedback and are glad to hear you're satisfied with our service quality.

June 28, 2024

Leanghout was awesome to deal with. He took care of my car and texted me when I needed a couple extra things while I was shopping. He was very courteous and easy to talk to. Looking for More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leanghout
Jun 28, 2024 -

Richfield Bloomington Honda responded

Nate, we're delighted to hear that Leanghout provided you with excellent service at Richfield Bloomington Honda. Thanks for sharing your experience and we look forward to welcoming you back!

June 24, 2024

The staff were all incredibly friendly and helpful. I really enjoyed working with Devon and am very happy with my purchase. More

by calica.cam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
Jun 25, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that Devon and the team at Richfield Bloomington Honda made your experience enjoyable. Thanks for choosing us, and enjoy your new vehicle!