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Richfield Bloomington Honda

Richfield, MN

4.7
1,159 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,159 reviews

July 16, 2021

Found the dealership to be very professional. Devon was pleasant and took time to explain things. Nice waiting area. They told me it would take 1 1/2 hours and it was completed a little sooner All in all More

by Iris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in the service department
Jul 16, 2021 -

Richfield Bloomington Honda responded

Thank you for the kudos, Iris! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received when you worked with Devon. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - Richfield Bloomington Honda

July 16, 2021

Everything was very nice. Starting with the call to make the appointment. Nice and clean dealership and Randy Doncaster was very helpful and answered all my questions. More

by karlaluce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Doncaster
Jul 16, 2021 -

Richfield Bloomington Honda responded

Thank you so much for rating Richfield Bloomington Honda five stars! We love to hear that you received communicative service from Randy and enjoyed your time at our dealership. Have a great weekend!

July 16, 2021

As usual, RBH experience is very pleasant end to end. Thanks. Appointment, service advisor and discussions/ suggestions went very well. Many thanks for your service. More

by Pandiaraj.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter
Jul 16, 2021 -

Richfield Bloomington Honda responded

We love to hear about our customer's good experiences. Thanks a million for leaving your 5-Star review! We're happy that your time at Richfield Bloomington Honda was pleasant through and through. See you next time!

July 16, 2021

It took 2hrs 40 minutes for an oil change with my appointment . And no car wash. Very disappointed. no coffee and was told 3 different reasons why no coffee even to purchase. More

by Allenmaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Montante
Jul 16, 2021 -

Richfield Bloomington Honda responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our practices in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don't hesitate to reach out. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 09, 2021

Everybody was great to work with. I got exactly what I came in for. I would definitely recommend this dealership to friends and to my family. More

by slb7878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Richards, Matt Smith
Jul 09, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you again down the road!

July 09, 2021

Not a good customer service at all they left everything in my car they didn’t even take out the plastic bag from the seat and the paper floor mat that they put in my car More

by Hassan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Jul 16, 2021 -

Richfield Bloomington Honda responded

Hassan - I'm so sorry to see the low rating. I apologize for the way your vehicle was returned to you but would appreciate the chance to learn what else happened during your visit. Please consider giving me a call so that we can discuss this together. Thank you, Jason Weverka - Service Manager - 612-798-8116

Jul 19, 2021 -

Hassan responded

You sent me a email asking me to consider to give you a call i did call and left a message for Jason Weverka the service manager but didn’t hear anything back from him so this tells me that they just don’t care about their customer.If the service manager didn’t want to find out what happened why did he send me a email asking me to call him?

July 08, 2021

Great service and Blake Simmons New Car Sales explained options very well! And worked on trade in of my Honda Pilot to get the best trade in value as well. More

by Debrobinsonsalon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Simmons (Sales) Rate as a 10, Chip Richards
Jul 09, 2021 -

Richfield Bloomington Honda responded

Thank you for leaving Richfield Bloomington Honda a review! It is great to hear that Blake was so helpful throughout the purchase of your Honda Pilot. We wish you safe travels!

July 07, 2021

I had my Honda CRV repaired for security system going off randomly. Braden Lengeling my service advisor had the technicians diagnose and replace the part needed for repairs and I was on my way back to Wiscon More

by Carl Quale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Lengeling
Jul 07, 2021 -

Richfield Bloomington Honda responded

Our goal is to deliver five-star care and attention to our guests, so this review is a delight to read. Thank you for trusting the Richfield Bloomington Honda team with the repair of your Honda CR-V - we hope it's driving beautifully! Take care, and come back again next time!

June 30, 2021

FRAUD. Car misdiagnosed. Charged 800 dollars for an ecm. Tech advisor couldn't get my car started. Check engine light was still on. Tech advisor said it's probably the wiring. Was told to just deal with More

by fezwhy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy, Jason
Jul 16, 2021 -

Richfield Bloomington Honda responded

I am so sorry for the issues you have run into with your vehicle. If there was a mistake on our end then I sincerely apologize. We want to make sure our guests are well taken care of so I will look into why this situation occurred. In the meantime, I think it would be best for us to discuss your experience together and see what I can do to help you. I will have my team look for your phone number but please consider giving me a call at your earliest convenience. Thank you, Jason Weverka - Service Manager - 612-798-8116

June 30, 2021

The service was great and friendly people. Brandon was great and kept us informed of the service. Will recommend him for future work and service More

by tim.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 01, 2021 -

Richfield Bloomington Honda responded

Tim - Thank you for recommending Brandon! We are so happy to hear that he provided excellent service and truly appreciate you choosing Richfield Bloomington Honda for your auto service needs. Have a wonderful day!

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