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Richfield Bloomington Honda

Richfield, MN

4.7
1,158 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,158 reviews

July 26, 2021

Richfield Bloomington Honda has been my go to dealer for the past couple years! Everyone is nice and helpful. Johnny the service advisor made me last visit super smoothly More

by Kelseymathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny inthasone
Jul 27, 2021 -

Richfield Bloomington Honda responded

Hi Kelsey - We are so grateful for your continued business and your confidence in Johnny! Thank you from all of us at Richfield Bloomington Honda, we look forward to welcoming you back for your next service visit.

July 23, 2021

Great as always. I have been a customer of Richfield Bloomington Honda for over twenty years and have never been disappointed with their service and their people More

by janblattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Fletcher
Jul 23, 2021 -

Richfield Bloomington Honda responded

Thank you for stopping by to review Richfield Bloomington Honda. We're glad to hear that our team continues to provide you with great service and we look forward to your next visit!

July 23, 2021

No pressure sales, and a great service department. This is my sixth Honda from this dealer. I looked at other dealerships, but rbhonda has the complete package. Nothing rise compared. More

by Tom.oconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent in sales , Tim Carter
Jul 25, 2021 -

Richfield Bloomington Honda responded

Thank you for the glowing review, Tom, and for your loyal business! We're so glad to hear that the Richfield Bloomington Honda team was able to deliver another successful buying experience. Safe travels, and come back next time!

July 22, 2021

Excellent service. Very efficient. They completed the required service quickly. Very friendly and explained everything in terms that I could understand. I appreciated not having to dell with a cashier. S More

by nrpmpls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burg
Jul 23, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 21, 2021

My husband called Jason 3 times about our warranty and no callback. They respond to positive feedback quickly, but ignore negative reviews or reply but then never call back when you call. More

by Ducksquack
Customer Service
Recommend Dealer
No
Employees Worked With
Jason S
Aug 02, 2021 -

Richfield Bloomington Honda responded

We're terribly sorry to hear about the poor communication surrounding your warranty. I'd love to look into this to see if I can get an update on the situation and help in any way. Would you please give me a call, when time permits? I will look for you and your husband's contact information, as well - but I don't think I'll be able to locate it from this review. We look forward to resolving this. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 20, 2021

Brought my used 2012 civic in for service and had a great experience. Had to leave car and was given ride home. Service manager called and took to explain what work needed to be done and answer all my quest More

by Christinamoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in service was very helpful.
Jul 20, 2021 -

Richfield Bloomington Honda responded

Christina, thank you for the review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 19, 2021

Shelly took care of me right away and texted me as soon as the car was ready. Received a detailed checklist from the mechanic about the status of our vehicle. More

by Mikeapolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly
Jul 19, 2021 -

Richfield Bloomington Honda responded

Thank you for the great review, Mike! We appreciate your support and are thrilled to hear that you had such an outstanding service experience working with Shelly and the Richfield Bloomington Honda team. Drive safely, and we hope to see you back!

July 19, 2021

Service was great and fixed what they promised. Did what was promised. Thanks I was able to wait for it to be fine. Thank you More

by Gdvern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden lengeling
Jul 19, 2021 -

Richfield Bloomington Honda responded

Thank you for the great feedback! We appreciate your confidence in the Richfield Bloomington Honda team to get the job done. Drive safely, and we hope to see you again down the road!

July 16, 2021

They do not honorAppointment time. Very busy all the They do not honor Appointment time. Very busy all the time - need more help! Would recommend more knowledgeable employees! What else can I say ? Ti More

by sagerpuppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Jul 16, 2021 -

Richfield Bloomington Honda responded

I'm sorry that you weren't satisfied with your experience. We strive to deliver timely and informative service and it's hard to know that we let you down. I will speak with my team so that we can take steps to improve our processes. Please don't hesitate to call me directly if you would like to discuss anything further. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 16, 2021

Found the dealership to be very professional. Devon was pleasant and took time to explain things. Nice waiting area. They told me it would take 1 1/2 hours and it was completed a little sooner All in all More

by Iris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in the service department
Jul 16, 2021 -

Richfield Bloomington Honda responded

Thank you for the kudos, Iris! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received when you worked with Devon. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - Richfield Bloomington Honda

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