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Richfield Bloomington Honda

Richfield, MN

4.7
1,203 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,203 reviews

July 14, 2022

Called and immediately a pleasant human answered called. 45 seconds had an appointment for next morning. Person whom I dealt with very pleasant and nice to deal with. More

by Swede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Jul 14, 2022 -

Richfield Bloomington Honda responded

Thanks for your review! We're delighted our team provided courteous assistance that scheduled your appointment in a timely manner. We look forward to working with you again at Richfield Bloomington Honda!

July 06, 2022

I am so happy to go Honda dealer they give good service thank you 🙏 much More

by Layla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bolz
Jul 07, 2022 -

Richfield Bloomington Honda responded

Layla, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

Something is not quite right about this place. Seems to feel all about the number of transactions that can be generated. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carter
Jul 05, 2022 -

Richfield Bloomington Honda responded

Mike, We only want what is best for our valued customers and if we left you with a different impression, I apologize. I will certainly discuss this feedback with my team and use it as a training opportunity. In the meantime, if there are any specific details you'd be willing to share, I would welcome your call. Best, Jason Weverka - Service Manager - 612-798-8116

July 01, 2022

Brendan took good care of me and answered all my questions. Got all the service I needed and everything was as expected. Update - hang on I found an issue that didn't get resolved. I'll update t More

by audial_mariner0p
Recommend Dealer
No
Employees Worked With
Brendan
Jul 05, 2022 -

Richfield Bloomington Honda responded

While we are glad to hear that you had a successful experience working with Brendan, the rest of your feedback is concerning to receive. We strive to deliver seamless and accommodating service, and it is disappointing to see that we have missed the mark. I would be happy to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Jason Weverka - Service Manager - 612-798-8116

June 25, 2022

They damaged our car while fixing it, after telling us the problem was likely our fault due to poor maintenance (it wasn’t, and was still under warranty for what broke). They didn’t fix the damage they co More

by No thank you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No
Jun 27, 2022 -

Richfield Bloomington Honda responded

This is worrying feedback to hear, as we pride ourselves on delivering best-in-class client care and experiences. I'm sorry for any damage to your vehicle that may have occurred here, and I will share this feedback internally so we can evaluate and improve moving forward. If there is anything I can do to turn this experience around, or if you'd like to have a conversation, please give me a call. Jason Weverka - Service Manager - 612-798-8116

June 24, 2022

I worked Carter Smith on June 8 at RB Honda in Richfield. He was nice, polite and professional. My car had major issues with the Brake System. He told me he would find a used or new part to fix my car. He an More

by jflemm952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Smith
Jun 24, 2022 -

Richfield Bloomington Honda responded

Thank you for this review. We are glad that Carter was polite, professional, and nice to work with! We appreciate your kind words and trust in us to take care of your Honda Accord. See you again next time here at Richfield Bloomington Honda!

June 22, 2022

I found this to be a fairly easy process. Matt was very knowledgeable and made me feel comfortable with what is not usually a comfortable experience. More

by Jjbcl1007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Jun 22, 2022 -

Richfield Bloomington Honda responded

This feedback is gratifying to receive! Thank you for trusting Richfield Bloomington Honda with your business and for giving Matt a shoutout. We wish you many safe and happy miles ahead!

June 20, 2022

I had to pay a little over $70 for an oil and oil filter change and an inspection at this dealer this June. I paid a little less than $50 for the same service at this dealer last June. A 40% price increas More

by uj27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Carter
Jun 20, 2022 -

Richfield Bloomington Honda responded

Thank you for reaching out. We strive to keep our prices competitive, and I do understand your concern here. I would appreciate the chance to look into the details of your visits and discuss this with you further. Please give me a call when you have a free moment. Jason Weverka - Service Manager - 612-798-8116

June 11, 2022

Even on an extremely busy morning service was very timely. Everyone was very pleasant and friendly. Decided to stay in waiting room while waiting for service to be completed. More

by mjbphillips80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leang Prom, Service Advisor
Jun 13, 2022 -

Richfield Bloomington Honda responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you back again down the road!

June 08, 2022

Always very helpful and provide details on the service status , and timely in completing the job. More

by JoniM0521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny, from service
Jun 08, 2022 -

Richfield Bloomington Honda responded

We're delighted that you've enjoyed your experiences working with us here at Richfield Bloomington Honda. Thank you for leaving us this great review. We look forward to seeing you next time!

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