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Richfield Bloomington Honda

Richfield, MN

4.7
1,158 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,158 reviews

August 12, 2022

I could easily get an appointment for service; the quality of maintenance and customer focus was outstanding. Johnny was very focused on my needs and good communication with me. As I left and drove More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Inthasone
Aug 13, 2022 -

Richfield Bloomington Honda responded

This is what we love to hear, Betty! Thanks for sharing your Richfield Bloomington Honda experience and giving Johnny a shout-out. Drive safely, and we hope to see you again down the road!

August 04, 2022

Shelly made the timing belt replacement on my Ridgeline painless. She went out of her way to make it a stress free event. I will continue to service both of my Honda’s here! More

by That guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Aug 04, 2022 -

Richfield Bloomington Honda responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shelly and the Richfield Bloomington Honda team. Drive safely, and we hope to see you back again down the road!

August 04, 2022

Honda has always provided me with great car care where that it’s hard for me to take car to others More

by Plwebb8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never worked with any of these dept
Aug 04, 2022 -

Richfield Bloomington Honda responded

It makes our day to hear you are always satisfied with your visits to Richfield Bloomington Honda! Thank you for the 5-stars, and come back anytime!

July 28, 2022

They are always helpful. Superb service! I’ve been going here for years and can’t imagine a better dealership for service. More

by monk2miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leang
Jul 28, 2022 -

Richfield Bloomington Honda responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you back again down the road!

July 22, 2022

Good place for maintenance on your Honda. Fast service. Nice people. Thorough recommendations for upcoming service. More

by Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Montante
Jul 25, 2022 -

Richfield Bloomington Honda responded

Thank you, Clark, for the five stars and your confidence in the Richfield Bloomington Honda service team. See you soon!

July 14, 2022

Called and immediately a pleasant human answered called. 45 seconds had an appointment for next morning. Person whom I dealt with very pleasant and nice to deal with. More

by Swede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Jul 14, 2022 -

Richfield Bloomington Honda responded

Thanks for your review! We're delighted our team provided courteous assistance that scheduled your appointment in a timely manner. We look forward to working with you again at Richfield Bloomington Honda!

July 06, 2022

I am so happy to go Honda dealer they give good service thank you 🙏 much More

by Layla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bolz
Jul 07, 2022 -

Richfield Bloomington Honda responded

Layla, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you back again down the road!

July 04, 2022

Something is not quite right about this place. Seems to feel all about the number of transactions that can be generated. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carter
Jul 05, 2022 -

Richfield Bloomington Honda responded

Mike, We only want what is best for our valued customers and if we left you with a different impression, I apologize. I will certainly discuss this feedback with my team and use it as a training opportunity. In the meantime, if there are any specific details you'd be willing to share, I would welcome your call. Best, Jason Weverka - Service Manager - 612-798-8116

July 01, 2022

Brendan took good care of me and answered all my questions. Got all the service I needed and everything was as expected. Update - hang on I found an issue that didn't get resolved. I'll update t More

by audial_mariner0p
Recommend Dealer
No
Employees Worked With
Brendan
Jul 05, 2022 -

Richfield Bloomington Honda responded

While we are glad to hear that you had a successful experience working with Brendan, the rest of your feedback is concerning to receive. We strive to deliver seamless and accommodating service, and it is disappointing to see that we have missed the mark. I would be happy to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Jason Weverka - Service Manager - 612-798-8116

June 25, 2022

They damaged our car while fixing it, after telling us the problem was likely our fault due to poor maintenance (it wasn’t, and was still under warranty for what broke). They didn’t fix the damage they co More

by No thank you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No
Jun 27, 2022 -

Richfield Bloomington Honda responded

This is worrying feedback to hear, as we pride ourselves on delivering best-in-class client care and experiences. I'm sorry for any damage to your vehicle that may have occurred here, and I will share this feedback internally so we can evaluate and improve moving forward. If there is anything I can do to turn this experience around, or if you'd like to have a conversation, please give me a call. Jason Weverka - Service Manager - 612-798-8116

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