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Richfield Bloomington Honda

Richfield, MN

4.7
1,203 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,203 reviews

July 29, 2023

Excellent customer service answering my questions. Thank you for your service and help. The advisor was very helpful and very knowledgeable. More

by radwanibrahim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross from series department.
Jul 31, 2023 -

Richfield Bloomington Honda responded

Radwan, we're glad to know our team at Richfield Bloomington Honda was able to provide you with excellent service and answer all your questions. Thanks for the positive feedback, and we hope to see you back again down the road!

July 28, 2023

Super rep. ..James O. Uber services. Faster than originally planned. Service friendly. Great explanations. Thank you. More

by Mncheers_2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Osborn
Jul 31, 2023 -

Richfield Bloomington Honda responded

We're glad to know that James and our team at Richfield Bloomington Honda were able to provide you with great service! Thanks for the positive feedback, we appreciate it. Safe travels ahead!

July 26, 2023

Many year good history both sales and service,. Service person Shelley P. is outstanding -- knowledgable, personable, thorough. More

by DeeCee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Peterson
Jul 27, 2023 -

Richfield Bloomington Honda responded

We're delighted to know you've had a positive history with both our sales and service at Richfield Bloomington Honda. Your kind words about Shelley's outstanding service are much appreciated!

July 26, 2023

They did what they said they were going to do in six hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that hold More

by Bakerdj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burg
Jul 26, 2023 -

Richfield Bloomington Honda responded

We're glad to know we could get your vehicle back on the road quickly at Richfield Bloomington Honda. We understand how important it is for our customers to have their cars, especially when it's the only one that fits the whole family! Thanks for sharing this positive review with us.

July 25, 2023

Service department is open early and late, has efficient check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The pr More

by Vikingfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service department
Jul 26, 2023 -

Richfield Bloomington Honda responded

We're glad to know you've found our service department at Richfield Bloomington Honda efficient and reliable. We aim for transparency in all we do, including pricing and time estimates. Thanks for trusting us with your vehicle's needs!

July 21, 2023

Sales & Finance: Excellent customer care overall. My salesperson Gabe kept me well informed regarding the status of receiving my Odyssey and gave me a First-Class showing of the vehicle's features More

by Daniel Bakke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Falconi & Sam Bakke
Jul 21, 2023 -

Richfield Bloomington Honda responded

Daniel, thank you for the great review! We're glad to hear that Gabe and Sam provided excellent customer care during your purchase of the Odyssey. Enjoy your new vehicle, and we appreciate your business at Richfield Bloomington Honda!

Jul 21, 2023 -

Daniel Bakke responded

😎👍

July 14, 2023

Overall time - i think it’s good buy yesterday was a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs a More

by okouatli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
July 01, 2023

Great interaction with sales consultant Kris Reiter. Got a good deal on a 2022 Pilot. No $200 nitrogen, no LoJack, no dealer add ons. Just a fair deal. More

by racinrich47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Reiter
Jul 03, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We appreciate the kind feedback about Kris and hope to see you again at Richfield Bloomington Honda. Safe travels in your 2022 Honda Pilot!

June 25, 2023

An oil change should NOT take 1&1/2 hours! I was waiting for my car! More

by Phyway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 26, 2023 -

Richfield Bloomington Honda responded

I am sorry that your visit took longer than anticipated. We strive to deliver efficient service, and we never intend to inconvenience our guests. I assure you that we will work to improve our efficiency in the future. if there is anything more I can do to assist you, please don't hesitate to reach out. Best, Jason Weverka - Service Manager - 612-798-8116

June 21, 2023

Good communication from the Service Department for a frame recall issue. Great Uber service, too. More

by plinrud
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt Reed; Isaiah Sanusi
Jun 22, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you again down the road!

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