
Richfield Bloomington Honda
Richfield, MN
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Excellent customer service answering my questions. Thank you for your service and help. The advisor was very helpful and very knowledgeable. Thank you for your service and help. The advisor was very helpful and very knowledgeable. More
They did what they said they were going to do in six hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that hold hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that holds my family. More
Service department is open early and late, has efficient check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The pr check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The prices are average. Maybe a little high but you can trust the work and the advice. More
Sales & Finance: Excellent customer care overall. My salesperson Gabe kept me well informed regarding the status of receiving my Odyssey and gave me a First-Class showing of the vehicle's features My salesperson Gabe kept me well informed regarding the status of receiving my Odyssey and gave me a First-Class showing of the vehicle's features when I picked up my Odyssey including setting up most of the vehicle's features. My financial agent Sam gave me a through description of all of the financial details for purchasing my Odyssey. Thanks More
Overall time - i think it’s good buy yesterday was a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs and it was leaking. I don’t think it was actually checked - i found they missed reporting spark plugs were done recently within year and coolant work was done. Showed Taylor - she confirmed the data entry of plugs work was done incorrectly. No present/future discount was offered to remedy this experience. More
Great interaction with sales consultant Kris Reiter. Got a good deal on a 2022 Pilot. No $200 nitrogen, no LoJack, no dealer add ons. Just a fair deal. Got a good deal on a 2022 Pilot. No $200 nitrogen, no LoJack, no dealer add ons. Just a fair deal. More