Richfield Bloomington Honda

We were extremely pleased with Fred and his attention to We were extremely pleased with Fred and his attention to every detail, taking time to explain everything, not being pushy or rushing us. He was ver We were extremely pleased with Fred and his attention to every detail, taking time to explain everything, not being pushy or rushing us. He was very relaxed and friendly. We would definitely recommend him. More

Working with Paul was a great experience. Prior to stopping in to take a car for a test drive I would call and let Paul know when I would be there. When I arrived Paul would have the car washed and ru stopping in to take a car for a test drive I would call and let Paul know when I would be there. When I arrived Paul would have the car washed and running with the A/C on. This made for a great driving experience for me. Paul is also explained all of the features very clearly. I will be buying from RB Honda again. Thanks for the great service Paul! More

Wayne H. was honest and went above and beyond his means to make sure I was happy with my purchase. I highly recommend this dealership to anyone looking for a great car. to make sure I was happy with my purchase. I highly recommend this dealership to anyone looking for a great car. More

This is my second time working with RB Honda. The experience was great again and I will continue to tell my friends and colleagues of the outstanding service and care provided. experience was great again and I will continue to tell my friends and colleagues of the outstanding service and care provided. More

I just wanted to give my recommendation to Dan who coached my wife and I through the purchase of a used Honda Odyssey today. Dan was very friendly, professional, and easy to work with. He treated us w coached my wife and I through the purchase of a used Honda Odyssey today. Dan was very friendly, professional, and easy to work with. He treated us with respect even though I am rebuilding my credit after building my own small business. I did not see a place to compliment Chip in the finance office / business office. Chip was really great to work with. He also treated me with respect and allowed me to sit down and share my story. He took a genuine interest and he helped us walk away with the van we needed for our family (and with a respectable interest rate for someone in my shoes). Good job guys! We bought our last used Odyssey 6 years ago and I will likely buy my next one in 5 years from you because of this experience. In the meantime I will be letting my friends and business associates about your dealership. More

We had a great experience purchasing our "new" vehicle from RB Honda. We were very happy with the staff, and experience. We will return when we are looking for another vehicle. vehicle from RB Honda. We were very happy with the staff, and experience. We will return when we are looking for another vehicle. More

Fred is always ready to serve us no matter what!!! He gave us all our options and our sale was completed in 1 day and our new car was ready to drive away. gave us all our options and our sale was completed in 1 day and our new car was ready to drive away. More

Fred recently called me to check in regarding my leased Accord. I stopped by and after going through some different options we decided it was best to upgrade to a 2012. This is my second lease with Fred. H Accord. I stopped by and after going through some different options we decided it was best to upgrade to a 2012. This is my second lease with Fred. He is very friendly and easy to deal with. Fred always goes the extra mile for his client's. I strongly recommend stopping by and asking for Fred when looking for a new Honda! While cleaning out my car Kevin came out and introduced himself to me as well. We spent about 10 minutes chatting in the parking lot. I really appreciate the help gentlemen. R/B Honda is fast, the finance team is great and the service department is second to none. More

I have been a service customer of Richfield Bloomington Honda for almost 10 years. I'm a huge fan of Honda and a huge fan of Richfield Bloomington Honda. The service department has always been straightfo Honda for almost 10 years. I'm a huge fan of Honda and a huge fan of Richfield Bloomington Honda. The service department has always been straightforward and fair in my experience. While waiting during an oil change, I wandered into the showroom to look at the new Hondas. Brook Harris approached me and we started talking about the new CR-V. He took me on a test drive and gave me a quote. I told him that I wasn't ready to buy quite yet, but I'd think about it. He didn't pressure me and didn't try to steer me toward a more expensive vehicle, which I truly appreciated. Brook called me once or twice during the next couple of months just to check in, but again didn't pressure me to make a decision. Last week, we started having some issues with our non-Honda vehicle, so we decided it was time to buy another Honda. I contacted Brook and told him we were ready, he gave me a price and I went to a couple of other dealers for comparisons. Brook beat the best dealer price I was able to get elsewhere and beat the financing that was offered by my credit union. It was really a relief that he was able to beat the prices, because I really love the service department there. Brook was really great to work with. He answered all of our questions and gave us great information on the vehicle. He was working with some other people at the same time we were filling out the paperwork, but he never made us feel like he wasn't interested in us now that the deal was done. I would definitely recommend Honda, Richfield-Bloomington Honda and Brook Harris. I was very happy with the experience as a whole, but I'd like to note one thing. I was frustrated with the pressure that was put on us by the finance person to buy an extended warranty. I listened to the explanation and respectfully declined the additional coverage. The gentlemen kept pushing it and I continued to say no. I realize that's part of his job, but his whole demeanor toward me seemed to change once I said no to the extended warranty. I think it could have been handled more professionally. More

I usually dread the process of buying a new car, but Fred Hopps is the kind of person who puts you at ease. He used plain language to describe my options, and didn't try too hard to push me into any options Hopps is the kind of person who puts you at ease. He used plain language to describe my options, and didn't try too hard to push me into any options or decisions I wasn't comfortable with. I had a great experience from the time I called him to the time I picked up the vehicle. I was so impressed with the professionalism of both Fred and the dealership in general. Their finance team was fast and efficient, and got me out of there in record time. I think it was just over an hour from my test drive to the time I left with my new Honda. When I left I had forgotten some items at the dealership and Fred drove over to a local restaurant to find me and return the items. Talk about going the extra mile! It's so refreshing to have a good experience like that, and I would definitely recommend Fred to any friends or neighbors thinking about buying a Honda. Thanks to him and the Richfield Bloomington Honda team. More