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Richfield Bloomington Honda

Richfield, MN

4.7
1,201 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,201 reviews

September 24, 2012

Recall service work on our 2012 CRV was not done correctly, which meant we had to spend a couple hours making another visit to the dealership. More

by mnrasmussen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service group
September 21, 2012

I feel I paid $400.00 to much for the car. At that price I would have felt I had a good deal and the dealership made a fair mark up. More

by dickjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Miner
Sep 21, 2012 -

Richfield Bloomington Honda responded

We would like to sincerely thank you for your feedback. Customer satisfaction is our top priority and it is unfortunate to hear that you were displeased with the service you received at our dealership. We would appreciate the opportunity to work with you to resolve any misunderstandings that may have occurred and hopefully repair your relationship with our dealership. Please contact me directly so that I can address your concerns. Best regards, Tim Carter- GM tcarter@rbhonda.com 612-798-8111

September 19, 2012

Buying a car is no fun, but Jeremy helped to make it easier and answered all of my questions promptly. Since I ordered the car, I was happy that he kept me updated about it's approximate arrival time. V More

by elivaught
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Miner
Sep 19, 2012 -

Richfield Bloomington Honda responded

Wow, what an awesome review! Thank you for taking the time to share it with us. It's a pleasure to hear that Jeremy has been very helpful throughout your car buying experience and kept you up to date on all the delivery specifications. If you need anything or have any more questions, please feel free to contact us at any time. Also, be sure to check out the advertised coupons on our Facebook and Twitter pages. Best Regards, Tim Carter- GM tcarter@rbhonda.com

September 17, 2012

The experience had with Richfield Bloomington Honda was very positive. There was no pressure to buy from the sales person and he was more the helpful in answering all questions I had. I also felt that I More

by mrpalmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gholson
Sep 18, 2012 -

Richfield Bloomington Honda responded

Thanks for taking the time to share your recent experience with us. We're delighted to hear that your sales person was knowledgeable and able to answer all your questions. If you need anything in the future, please feel free to contact us at any time. Also, be sure to check out the advertised coupons on our Facebook and Twitter pages. We hope you're enjoying your new car and we see you back again soon for your vehicles first service appointment. Best Regards, Tim Carter- GM tcarter@rbhonda.com

September 06, 2012

Last year I tried to leaase a new accord and unfortunately I was not able to obtain financing at the time. I had worked with Paul, and he was extremely helpful throughout the entire process. T More

by estellejohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2012 -

Richfield Bloomington Honda responded

Hi Estelle, Thank you for taking the time to share your story with us! It's great to know that Heidi and Paul were able to help you finance your new Accord. If you need anything in the future, please don't hesitate to ask. Also, be sure to take a look at the exclusive coupons advertised on our Facebook and Twitter pages. We hope you're enjoying your new Accord and we see you back again for all your vehicle needs. Best Regards, Tim Carter-GM tcarter@rbhonda.com

September 04, 2012

I was dreading the car-buying experience because my car needed to be replaced two years earlier than I had hoped, I didn't know what type of car I wanted and because of the bad reputation car salespeople g More

by lovelyreeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2012 -

Richfield Bloomington Honda responded

We love hearing feedback from our guests! Thank you for sharing your recent experience with us! We're delighted to know that Paul provided you with knowledgeable opinions that helped you refine what you were looking for in a completely relaxed and comfortable environment. If you have any questions or concerns, feel free to contact us at any time in the future. Also, don't forget to check out the exclusive coupons advertised on our Facebook and Twitter pages. We hope you're enjoying your new car! Best Regards, Tim Carter-GM tcarter@rbhonda.com

September 02, 2012

My experience at Richfield-Bloonington Honda was suoerb. They made the transition from an older Honda to our new 2012 Accord great and beyond my expectations. They even went so far as to come out to my home More

by pdehnel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin DeCaluwe, Ron Gholson
Sep 04, 2012 -

Richfield Bloomington Honda responded

What an excellent review! Thank you for taking the time to share your story with us. We're thrilled to know our sales representatives were able to create a smooth transition process from your old 2008 Honda to your new 2012 Accord! If you need anything, please feel free to contact us at any time. Also, make sure to check out the amazing deals and exclusive coupons advertised on our Facebook and Twitter pages. Best Regards, Tim Carter-GM Tcarter@rbhonda.com

August 29, 2012

This is my 3rd car leased from Richfield Honda, and I have had great experiences each time - my most recent being the best. It was from a pro-active call from Ron Gholson that prompted my recent purchas More

by fagandan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gholson
Aug 30, 2012 -

Richfield Bloomington Honda responded

Wow, what an awesome review! Thank you for sharing your most recent experience at our dealership with us. We strive to provide the best service and it's always great to know that we did our job. If you need anything in the future, our doors are always open to answer any questions or concerns you may have. Also, be sure to check out the amazing deals advertised on our Facebook and Twitter pages monthly. Best Regards, Tim Carter- GM Tcarter@rbhonda.com

August 21, 2012

We went out looking to lease a new car, unsure of the benefits of leasing verses buying. We went to Richfield Honda and met with Brain Jones and Kevin Decaluwe. Our experience here ruined us! they treate More

by matt.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Jones, Kevin Decaluwe
Aug 21, 2012 -

Richfield Bloomington Honda responded

Hi Matt, we're so happy to hear back from you! Customer service is our top priority and we are pleased to know Brian and Kevin not only exceeded your expectations but proved that we actually care about our guests. Feel free to let us know if you have any concerns or questions in the future. Also, be sure to check out the exclusive deals we offer on our Facebook and Twitter pages! We hope you're enjoying your new car! Best Regards, Tim Carter-GM tcarter@rbhonda.com

August 20, 2012

Thank you to Jeremy for his hard work of finding me the right car!! I would also like to thank Joel for his work I really appricate it!!! I love my new 2012 Honda Accord and look forward to coming back!!! More

by megan.graber.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Jeremy Miner
Aug 21, 2012 -

Richfield Bloomington Honda responded

What an awesome review! We appreciate you taking the time to share your experience with us! It's a pleasure to know Jeremy and Joel worked hard to get you into the car you wanted. If you need anything we are always available to answer any questions or address any concerns you may have. Also, don't forget to check out the exclusive coupons and specials posted monthly to our Facebook and Twitter pages. We hope you're enjoying your new 2012 Honda Accord! Best Regards, Tim Carter-GM tcarter@rbhonda.com

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