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Richfield Bloomington Honda

Richfield, MN

4.7
1,158 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,158 reviews

July 21, 2023

Sales & Finance: Excellent customer care overall. My salesperson Gabe kept me well informed regarding the status of receiving my Odyssey and gave me a First-Class showing of the vehicle's features More

by Daniel Bakke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Falconi & Sam Bakke
Jul 21, 2023 -

Richfield Bloomington Honda responded

Daniel, thank you for the great review! We're glad to hear that Gabe and Sam provided excellent customer care during your purchase of the Odyssey. Enjoy your new vehicle, and we appreciate your business at Richfield Bloomington Honda!

Jul 21, 2023 -

Daniel Bakke responded

😎👍

July 14, 2023

Overall time - i think it’s good buy yesterday was a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs a More

by okouatli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
July 01, 2023

Great interaction with sales consultant Kris Reiter. Got a good deal on a 2022 Pilot. No $200 nitrogen, no LoJack, no dealer add ons. Just a fair deal. More

by racinrich47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Reiter
Jul 03, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We appreciate the kind feedback about Kris and hope to see you again at Richfield Bloomington Honda. Safe travels in your 2022 Honda Pilot!

June 25, 2023

An oil change should NOT take 1&1/2 hours! I was waiting for my car! More

by Phyway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 26, 2023 -

Richfield Bloomington Honda responded

I am sorry that your visit took longer than anticipated. We strive to deliver efficient service, and we never intend to inconvenience our guests. I assure you that we will work to improve our efficiency in the future. if there is anything more I can do to assist you, please don't hesitate to reach out. Best, Jason Weverka - Service Manager - 612-798-8116

June 21, 2023

Good communication from the Service Department for a frame recall issue. Great Uber service, too. More

by plinrud
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt Reed; Isaiah Sanusi
Jun 22, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you again down the road!

June 17, 2023

Great place to purchase a vehicle. Alyssa Curtis was knowledgeable about all the features of the vehicles we looked at. She was very friendly, professional and listened to what we need More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Curtis
Jun 19, 2023 -

Richfield Bloomington Honda responded

Aaron, thank you for the fantastic review! We're so glad that Alyssa provided you with a great car-buying experience and helped you find the perfect vehicle. We appreciate your business and hope to see you again in the future at Richfield Bloomington Honda. Have a wonderful day!

June 13, 2023

They are very communicative and provided a smooth service in ordering me an Uber ride from and back to the dealership. More

by Kmach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 13, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Richfield Bloomington Honda. Safe travels!

June 12, 2023

Alyssa Curtis was a pleasure to work with. I found her to be genuine, and sincerely working to satisfy what I was looking for. She asked questions, provided information and answers to my quest More

by Braindog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Curtis
Jun 12, 2023 -

Richfield Bloomington Honda responded

Thank you for your 5-stars and shoutout to Alyssa! All of us at Richfield Bloomington Honda appreciate your business!

June 10, 2023

Ross was very polite and helpful. He helped me pick out a new set of tires. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Fletcher
Jun 12, 2023 -

Richfield Bloomington Honda responded

Jill, thank you for the review! We appreciate the kind feedback about Ross and hope to see you again at Richfield Bloomington Honda. Safe travels!

June 10, 2023

For me it was excellent service and the person was very kind , he knows his job More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 12, 2023 -

Richfield Bloomington Honda responded

It means so much that you are a happy customer! Thank you for choosing Richfield Bloomington Honda and for sharing your experience. Drive safely until we see you again!

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