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Richfield Bloomington Honda

Richfield, MN

4.7
1,158 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,158 reviews

September 02, 2023

My service advisor Nate kept me informed on what was going on. He explained everything well. He knew we needed our van back in a timely fashion. The prices we reasonable. I’m disappointed that they had More

by mjdarling713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate. 5 stars
Sep 05, 2023 -

Richfield Bloomington Honda responded

We appreciate your feedback about Nate and our team at Richfield Bloomington Honda. Sorry to learn of the delay in getting started on your van - we'll work on improving that aspect. Thanks for being patient with us!

August 28, 2023

Richfield Bloomington Honda is a 5 star dealership as is their service department. Carter is a very pleasant and professional service advisor. More

by Jeepster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Smith
Aug 29, 2023 -

Richfield Bloomington Honda responded

We're delighted to know you had a 5-star experience with Carter and our service department at Richfield Bloomington Honda. Thanks for your kind words, we appreciate it!

August 12, 2023

Always able to help me. Kind, knowledgeable, and fair. Been going there exclusively for over twenty years. More

by Piggy7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali from the service department.
Aug 14, 2023 -

Richfield Bloomington Honda responded

We're so glad to know that you've trusted Richfield Bloomington Honda for over twenty years! It's always our goal to provide kind, knowledgeable, and fair service. Thanks for sticking with us all these years!

August 03, 2023

Good work performed, but you are led to believe that additional optional repairs are necessary. Also, the communication was lacking as it relates to certain outcomes associated with a recall notice. More

by S280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 04, 2023 -

Richfield Bloomington Honda responded

I appreciate your feedback, and I am sorry to learn about the communication issues you experienced. We strive for transparency in all our services, including optional repairs. Your comments will help us improve future customer experiences. If there is anything else you would like to discuss, I would be happy to take your call. Thank you, Jason Weverka - Service Manager - 612-798-8116

August 02, 2023

Staff met me quickly after entering the service center, answered my questions and stay my scheduled work. All ver professional. More

by wtogstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reed
Aug 02, 2023 -

Richfield Bloomington Honda responded

We appreciate your positive feedback! Our team at Richfield Bloomington Honda is always here to provide quick and professional service. Thanks for choosing us!

July 29, 2023

Excellent customer service answering my questions. Thank you for your service and help. The advisor was very helpful and very knowledgeable. More

by radwanibrahim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross from series department.
Jul 31, 2023 -

Richfield Bloomington Honda responded

Radwan, we're glad to know our team at Richfield Bloomington Honda was able to provide you with excellent service and answer all your questions. Thanks for the positive feedback, and we hope to see you back again down the road!

July 28, 2023

Super rep. ..James O. Uber services. Faster than originally planned. Service friendly. Great explanations. Thank you. More

by Mncheers_2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Osborn
Jul 31, 2023 -

Richfield Bloomington Honda responded

We're glad to know that James and our team at Richfield Bloomington Honda were able to provide you with great service! Thanks for the positive feedback, we appreciate it. Safe travels ahead!

July 26, 2023

Many year good history both sales and service,. Service person Shelley P. is outstanding -- knowledgable, personable, thorough. More

by DeeCee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shelley Peterson
Jul 27, 2023 -

Richfield Bloomington Honda responded

We're delighted to know you've had a positive history with both our sales and service at Richfield Bloomington Honda. Your kind words about Shelley's outstanding service are much appreciated!

July 26, 2023

They did what they said they were going to do in six hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that hold More

by Bakerdj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Burg
Jul 26, 2023 -

Richfield Bloomington Honda responded

We're glad to know we could get your vehicle back on the road quickly at Richfield Bloomington Honda. We understand how important it is for our customers to have their cars, especially when it's the only one that fits the whole family! Thanks for sharing this positive review with us.

July 25, 2023

Service department is open early and late, has efficient check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The pr More

by Vikingfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service department
Jul 26, 2023 -

Richfield Bloomington Honda responded

We're glad to know you've found our service department at Richfield Bloomington Honda efficient and reliable. We aim for transparency in all we do, including pricing and time estimates. Thanks for trusting us with your vehicle's needs!

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