Richard Lucas Subaru
Avenel, NJ
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best Subaru Dealer in NJ We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run around and tricks. Thank you Cameron Ahmed and Scott Browne. More
An amazingly great experience As I was coming to the end of my lease on my 2016 Chevy Silverado LT I loved the truck so much that I decided to upgrade to a Chevy Z71 Silverado and As I was coming to the end of my lease on my 2016 Chevy Silverado LT I loved the truck so much that I decided to upgrade to a Chevy Z71 Silverado and a friend mine had just too purchased a new pick up from Lucas and his experience was so good I too decided to purchase my truck from them as well More
Unbeatable Customer Service To say that I am now a member of the Richard Lucas Subaru family is an understatement. In all my years, I have never had such a customer-driven exper To say that I am now a member of the Richard Lucas Subaru family is an understatement. In all my years, I have never had such a customer-driven experience, and I can say, without a doubt, that I will never go anywhere else! The moment I walked through the door, Salesman, Joe Ellerman met me with with a big, wide smile, and that set the tone for the rest of the day. There aren't enough adjectives in the English language to describe Joe, but here are a few: Welcoming, Warm, Honest, Kind, Respectful, Attentive, Intelligent, Patient, Diligent, and let's not forget Funny. I came in with the hope of leaving with a car, and I left with a gorgeous, blacked out 2019 Forester Sport 2.5i, PLUS a new-found forever friend! David Ritter was my Sales Manager, and just like Joe, he treated me respectfully and kindly. He, too, made me feel like I was a valued member of the family. He listened to my concerns, answered all of my questions, and never once tried to push me to make a quick decision. He actually said more than once that he wants to be sure that I love it before I choose. He was even so kind as to introduce me to two managers; George and Greg. Both of these gentleman were welcoming and kind. Finance is always the least regarded departments, I'm sure. Who wants to give away their money? LOL. But, Jay was also wonderful. He expedited the process, tedious as it is, making sure to let me know what I was signing, with a smile. Subaru corporate managers should be very proud of all of these gentlemen, as they represent all that everyone should be. Retail is a difficult line of work, and so many get it wrong. These men are true professionals, who are able to stay as such, while making it feel like home. More
Friendly and helpful Pete and Greg were super nice and never pushy as they helped me find the right car for my mother. Would recommend this dealership for your next car p Pete and Greg were super nice and never pushy as they helped me find the right car for my mother. Would recommend this dealership for your next car purchase/lease! More
Thanks again to Lucas Subaru! We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier! We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier! More
Awesome! These guys are great. Can't say enough nice things about them. My mother and I walked in to just discuss some options knowing winter was on its way an These guys are great. Can't say enough nice things about them. My mother and I walked in to just discuss some options knowing winter was on its way and Subaru's reputation for their 4 wheel drive cars handling poor weather beautifully. I'd been to other dealers and had so many people calling me every single day after I expressed they didn't have what I was really looking for. Hidden fees, fees for paying off a car in full, etc. Bill Powell greeted us immediately with a very casual and friendly demeanor. Dealing with Bill was more like hanging out with a friend, and it was a pleasure discussing options with him. Never once pushed us to commit to anything and we felt zero pressure to rush and make a decision. We were so happy with the experience we turned right back around and put down a deposit. Since then I've been extremely satisfied with not only the amazing new car I've gotten but Bill's availability for us both. He's always around for any questions or issues, and he even stayed late after closing one day so I could stop in and pick up my plates. He always kept me updated on the status of my car when waiting for it to arrive and was even available by text which was very convenient. He was very thorough in reviewing its many features and took the time to make sure I understood everything that came with my new awesome car. Would highly recommend this place for anyone looking for a place that won't harass you to buy, they let the cars speak for themselves! While I primarily dealt with Bill the entire staff there seems to be on the same page, they want you to be comfortable and are willing to go above and beyond to make sure this is really the best fit for you. Their cars are amazing too and extremely fair prices. No complaints. More
Amazing amazing Love comming here!! Just leased a new forester from Saul. The whole team worked so well together!! Thank you Saul for your patience, knowledge and und Love comming here!! Just leased a new forester from Saul. The whole team worked so well together!! Thank you Saul for your patience, knowledge and understanding of my exact needs!! Saul knew every single detail about my forester and even some things I didn’t even know myself!! He listened to me and what exzactly I was looking for. Not once did he pressure me to make a purchase !! Saul made sure I knew every detail about my new forester and he truly was invested in my needs and i felt so at ease with him. It truly felt like i was royalty with the treatment I experienced! Thanks Saul and the team. I will be sure to send everyone I know to Richard Lucas Chevy and Subaru directly to my salesman Saul!! Thank you again for all the kind caring knowledge you showed to my particular needs! I can’t wait to come back for service.Thanks Saul and the whole Richard Lucas team !!Amazing amazing P.s. the makeover of the dealership was beautiful!! I hadn’t been here in a while and it looked like a brand new place! So clean and beautiful with the new revamp !! More
Highly recommend! I was expecting the worse experience while looking for a car, but landed at Richard Lucas Subaru, and what an incredibly outstanding service from begi I was expecting the worse experience while looking for a car, but landed at Richard Lucas Subaru, and what an incredibly outstanding service from beginning to end. Saul Diaz was amazing to work with, very patient, knowledgeable, understanding, detailed, and thorough. He took the time to pay attention to what I was looking for, took my budget into consideration, and laid all the cards out on the table, without hiding anything about fees, taxes, or the like. Greg Fahy also made this process so much easier. The Finance Manager that I met with at the end (I believe his name is Michael) was so patient, informative, and not pushy at all. Took the time to go over everything and answer any questions. Kept it so simple to understand and digest at all times. No one at this place is pushy because they will work with you at your pace and with your budget, while backing up what they say. I highly recommend this dealership. Great staff and service from the moment you walk in to the moment you leave with the car and beyond. Some of my relatives tagged alone, and they were so surprised, knowing how scammy and deceitful other dealerships conduct business. What they tell you upfront at Richard Lucas Subaru is what it is. No hidden fees or costs. I will keep coming back here for sure. A dealership and sales reps you can trust. More
Richard Lucas Subaru I have been dealing with Richard Lucas Subaru for about two years. Leased two vehicles so far. My first experience with the brand, Subaru. I had gone I have been dealing with Richard Lucas Subaru for about two years. Leased two vehicles so far. My first experience with the brand, Subaru. I had gone to other dealers for pricing. Richard Lucas was the last and after meeting Cameron and the sales team, I decided this is where I would spend my money. The entire team is professional and knowledgeable. Thanks Cameron for your expertise and help. More
Satisfied and happy customer I’m glad I went in to Richard Lucas Subaru, Ryan service advisor and head mechanic Keith took care of my 2016 Subaru sti. No hassle whatsoever. Super I’m glad I went in to Richard Lucas Subaru, Ryan service advisor and head mechanic Keith took care of my 2016 Subaru sti. No hassle whatsoever. Super awesome staff. More