Richard Chevrolet
Cheshire, CT
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Class act service I first went to a Chevy dealer several miles down the road and left that place disappointed with the whole experience. I then went to Richard Chevy an I first went to a Chevy dealer several miles down the road and left that place disappointed with the whole experience. I then went to Richard Chevy and meet with John Chillemi and got the experience I was hoping buying my first new car would be. He was professional, courteous, knowledgeable and transparent. He gave me a tour of the car I was interested in and made the buying experience comfortable and enjoyable. I would recommend them to anyone; take the drive from Fairfield County to experience the difference at Richard and ask for John he will treat you right. More
OIL CHANGE & TIRE ROTATION APPT This service department is still conducting business as usual within guidelines. All aspects of safety of employess and customers are in place. Car This service department is still conducting business as usual within guidelines. All aspects of safety of employess and customers are in place. Carrie Tomczak, Service Consultant was very professional and helpful with my appointment. The service was performed on time and efficiently. More
Amazing experience buying a new truck! I had an amazing experience buying a new pickup truck at Richard Chevrolet. Every step of the process was seamless. Chris S helped me set up an appoin I had an amazing experience buying a new pickup truck at Richard Chevrolet. Every step of the process was seamless. Chris S helped me set up an appointment to view the truck. When I arrived for my appointment, I met with Bob D. who showed me the truck, happily answered any questions I had, and allowed me to take it on a solo test drive. Bob taught me about so many of the features and options on this truck that I did not know about, even after my hours of research online, and from the staff at the two dealerships I visited prior. Bob really knew this truck inside and out and was a pleasure to work with every step of the way. After my initial visit, Bob and Geoff B reached out to me to see if there was anything else I needed and to make sure I had an excellent experience, which I did. I really liked that there were no pushy sales tactics. Once I was ready to make a purchase, I went over the numbers with Geoff who was extremely fair and communicated with me promptly. We quickly and efficiently agreed on a deal. Kevin L answered any questions I had about financing and extended warranties. I appreciated his patience as the new car buying process was new to me, but Kevin made it very clear and easy to understand. When it came time for pickup, Bob was again extremely accommodating and made sure I was comfortable using all of the new features. I also completed paperwork with Angel R who was very helpful. He went over in detail the options for extended warranties, and made it very clear what was being offered. He also took the time and attentiveness to make sure all of the paperwork for the transaction was correct. Overall, I really enjoyed doing business with Richard Chevrolet. The staff here is outstanding, no where near the quality of service I experienced at any other dealership I've been to. I am looking forward to coming back for service in the future More
BY FAR THE WORST CUSTOMER SERVICE POSSIBLE! NEVER take you car or truck there for an estimate to get any work done! I brought my truck there for an estimate for auto body repairs and got TOTALL NEVER take you car or truck there for an estimate to get any work done! I brought my truck there for an estimate for auto body repairs and got TOTALLY BLOWN OFF! I CALLED 4 TIMES ASKING WHERE MY ESTIMATE WAS AND GOT THE RUNAROUND EVERY SINGLE TIME! More
Richard Chevrolet’s family friendly waiting area is awesome. When my kids are with me while my car is being serviced their waiting area keeps them occupied. Big help to parents. Thanks!! awesome. When my kids are with me while my car is being serviced their waiting area keeps them occupied. Big help to parents. Thanks!! More
Prompt Oil Change Service Appointment The service department is very professional. Carrie Tomczak ( Service Consultant ) is always helpful to get your service appointment done as quickly The service department is very professional. Carrie Tomczak ( Service Consultant ) is always helpful to get your service appointment done as quickly as possible. She has a great deal of experience and it shows each time I bring my vehicle in for service. Keep up the good work. Joe Z More
Outstanding Service I just purchased a second used car from Richard Chevrolet. On both occasions I had the pleasure of working with John Chillemi. John provided extraord I just purchased a second used car from Richard Chevrolet. On both occasions I had the pleasure of working with John Chillemi. John provided extraordinary service and he made my car buying experience enjoyable. I would recommend John to friends and family who may be looking to purchase a new or used vehicle. More
They are always able to schedule my car for service for day and times I request. Employees are always professional, pleasant, and extremely helpful in explaining what services were done or need to be done day and times I request. Employees are always professional, pleasant, and extremely helpful in explaining what services were done or need to be done More
Fast, Easy & Convenient! I have been using Richard Chevrolet for all of my truck purchases and service for the last 5+ years and couldn't be happier. My expectations of a deal I have been using Richard Chevrolet for all of my truck purchases and service for the last 5+ years and couldn't be happier. My expectations of a dealership are always met every appointment made with their service team. Pete is always very helpful through the process. More
Fantastic service. Richard chevy always takes care of me and my family, and Sid and Carrie always take care of me in service. My cars are always cared for. Richard chevy always takes care of me and my family, and Sid and Carrie always take care of me in service. My cars are always cared for. More