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Richard Chevrolet

Cheshire, CT

4.8
451 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 451 reviews

August 31, 2026

I was very satisfied with the whole transaction of everything Rebecca was very knowledgeable and professional with the whole process of purchasing the truck More

by Egp2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
August 24, 2026

I dropped off my car last week at Richard Chevrolet for service…that was already a hassle since I had to wait two weeks just for an appointment, but the vehicle is still under warranty so I’m stuck taking More

by Reviewer CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Team
Sep 14, 2026 -

Richard Chevrolet responded

Hi Alexander. Thank you for your feedback. We regret to hear that you were not satisfied with the communication you received from our service department during your recent repair. We reviewed our recorded phone logs, and they show multiple inbound and outbound calls between you, your wife and our team. We also understand that our Service Manager, Bob Tufano, provided you with his cell phone number in the event that you were experiencing any difficulties reaching us. We take communication seriously and always strive to be responsive to our customers. We regret that your experience left you feeling otherwise and appreciate the opportunity to review your concerns.

Sep 14, 2026 -

Reviewer CT responded

When trying to get in touch with anyone, I never received a response. Even after getting Bob’s direct line. The only way we got a response was from my wife and I both chasing people. Even though everything was scheduled by me, she was the only one who received the limited communication. Even then communication we received wasn’t accurate to what we experienced, so it wasn’t even helpful.

July 04, 2026

Okay so, Mr F. Krieger, that specific Part's Guy I was assigned to, wasn't thrilled with my choice of vehicle, the mere mention of which, 2026 Tahoe Z71 {options}, More

by ibrokecontainmentZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Krieger
March 29, 2026

I bought my used 2023 Subaru WRX at Richard Chevrolet. Dave McKenna helped me with everything and with no pressure. Nice dealer to do business with. I can recommend them. More

by WRXJake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave & Kevin
February 02, 2026

I recently had the pleasure of purchasing my new Trailblazer from Anthony at Richard Chevrolet. From start to finish, the experience was terrific. Anthony exhibited remarkable patience and clarity, More

by Gloria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
November 25, 2025

I just purchased my second car from Richard Chevrolet, and once again the experience was outstanding. Anthony in Sales is my go-to for any vehicle purchase—knowledgeable, honest, and always willing to go More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Pinheiro, Don Basil
October 29, 2025

Don basil in the service dept is always accommodating and always helpful with all of my vehicles More

by benardbasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don basil
October 14, 2025

Bought a vehicle from Francine B. The entire process was absolutely stellar from start to finish . Jay the used car manager and Ed in finance were absolutely fantastic. I would recomm More

by mrecanati48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francine , Jay , Ed
September 24, 2025

I just drove off in my new 2026 Equinox and had the best experience, all thanks to Elissa and Angel. The car-buying process can often feel stressful, but she made it incredibly easy and enjoyable. She was k More

by erosenfield3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elissa and Angel
September 17, 2025

Francine, Bob and Kevin were all fantastic! As a buyer from out of state, thanks for making the experience worth the trip. More

by MT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francine, Bob, Kevin
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