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Richard Chevrolet
Cheshire, CT
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 434 reviews
January 18, 2013
there was no pressure into buying the car the atmosphere was warm ,clean,friendly and relaxing Ryan Montalvo is a very good salesman no pressure,he was very patient with me and i had alot of questions if he was warm ,clean,friendly and relaxing Ryan Montalvo is a very good salesman no pressure,he was very patient with me and i had alot of questions if he didn't know it he went and got an answer i have to say i was very pleased at the end of the day with the suv and Richard Chevy yes i would return More
by bigb591
Employees Worked With
ryan montalvo
January 11, 2013
Avery was great!!! No pressure from him. I told him what I wanted we looked. There were no more 2012 that I wanted, so I walked out with a 2013 and a great price. I am thrilled with my new silverado. I will I wanted we looked. There were no more 2012 that I wanted, so I walked out with a 2013 and a great price. I am thrilled with my new silverado. I will be back in 14 years for my next one. More
by sydnie
Employees Worked With
avery askew
December 07, 2012
Bought a nice new Silverado and got a good deal. The dealership did a nice job while under constuction . Was a little confused on where to go at first but I eventually found my way around. Excellent se dealership did a nice job while under constuction . Was a little confused on where to go at first but I eventually found my way around. Excellent service considering the dealerships circustances. Great communication all the way until the end of the sale. Was able to use my GM card along with a great price given. The speedy and professional ; would reccomend dealership to co-workers. Thanks Again, Bruce More
by Bruce3179
Employees Worked With
Ryan Montalvo
November 24, 2012
I looked around and tested a number of other cars, but nothing hit the spot. Also the other salespeople were pushy which I totally dislike when looking for a car. At Richard Chevrolet, I felt very at hom nothing hit the spot. Also the other salespeople were pushy which I totally dislike when looking for a car. At Richard Chevrolet, I felt very at home. Everyone was smiling and friendly at each visit. I have purchased a number of other cars there, and have always been treated like family, with excellent work when needed. I would recomend this place to every one! More
by mrsclaus9
Employees Worked With
Roger Hill
November 05, 2012
Jim was very professional and I enjoyed working with him. He worked hard to get me a great deal on my new car. I would absolutely buy a car from him again. He worked hard to get me a great deal on my new car. I would absolutely buy a car from him again. More
by scagnellig
Employees Worked With
Jim Kubicza
October 31, 2012
Good experience with this dealership. Explained buying process up front with no tricks. Purchased used truck which needed some work done to it but bought it at a fair price. Delivery was quick and easy an process up front with no tricks. Purchased used truck which needed some work done to it but bought it at a fair price. Delivery was quick and easy and salesperson kept us informed. Will consider this dealership again. More
by Jh2758
Employees Worked With
Ryan Montalvo
October 02, 2012
Great buying experience for my new Cruze from start to finish. Howard and Sean were both great to work with. Made the buying experience enjoyable and easy. Every detail was explained throughout the proces finish. Howard and Sean were both great to work with. Made the buying experience enjoyable and easy. Every detail was explained throughout the process. I would definitely buy from Richard Chevrolet again, and would recommend Richard's to friends and family. More
by Cruzer1999
Employees Worked With
Howard Schiffres, Sean Lamb
September 27, 2012
My overall experience was very good. they were helpful and worked with me to get the deal done. They followed up with me to make sure I was satisfied and also made sure I did not have any questions regar and worked with me to get the deal done. They followed up with me to make sure I was satisfied and also made sure I did not have any questions regarding the car, dealership, or their prsonnel. I would buy a car from tehm again More
by mgk0824
Employees Worked With
Roger Hill
September 06, 2012
Great experience overall , everyone was friendly abd helpful. Was looking for a used Suv and found one at a great price. Ryan was very professional and courteous. The buying experience was smooth and pl helpful. Was looking for a used Suv and found one at a great price. Ryan was very professional and courteous. The buying experience was smooth and pleasant. Will consider Richard Chevrolet for future purchases. Alan More
by Alang1892
Employees Worked With
Ryan Montalvo
September 05, 2012
We looked at a used 2003 GMC Sierra on 8/29/12 and agreed to the purchase terms as this truck was being sold as a "wholesale" vehicle. We were informed by the salesman that "wholesale" meant the vehicle wer to the purchase terms as this truck was being sold as a "wholesale" vehicle. We were informed by the salesman that "wholesale" meant the vehicle were tagged as unfit for the road and if we wanted to purchase the truck we would have to have a safety inspection and have it certified as "fit for the road". We were told that we had to complete the sales transaction within 48 hours. We put down a $200 deposit, of which $100 would go toward the "safety inspection". We used their dealer recommended garage and had over $600 dollars worth of work done to have the truck receive a passing safety inspection. We were contacted several times by the salesman wanting to make sure we would complete the transaction within 48 hours. We called our insurance carrier and had the insurance transferred from our current vehicle (that we were trading in)to the new truck in anticipation of completing the transaction and taking the truck to get it registered. We called Roger from the road to let him know we were on our way up. When we got there Roger informed us there was a small "hiccup". Roger told us there was a payoff on the truck and they did not have the title. Roger told us that we could sign the title to our trade-in over to them and we they would give us dealer plates so we could continue driving. He said he did not want us to be without a vehicle but when we went to speak to Sean in F&I and he informed us that because we did not have collision coverage on the truck they could not allow us to use the dealer plates on the van. He said all he could do was take our payment on the truck. REALLY???? The dealership expected us to pay for a truck that we would not get the title to? We would not be able to register it without the title. Sean informed us they had payed of the loan on 8/20/12 and that it takes the bank two to three weeks to send the title. THAT WAS 9 DAYS BEFORE WE EVEN LOOKED AT THE TRUCK. DIDN'T ANYONE NOTICE THEY DID NOT HAVE THE TITLE WHEN THEY SOLD US THE TRUCK? To add insult to injury on 9/5/12 we received a call from Jeff Segal asking if we were moving forward with the purchase as he had another party that was interested in the truck. Do they not speak to each other? Are their records not computerized? We have already spent over $700 dollars and have nothing to show for it. As of 9/5/12 we are still waiting for the title so we can complete the sale. I would not recommend this dealer to anyone. More
by unhappyRCcust
Employees Worked With
Roger Hill, Jeff Segal
