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Richard Chevrolet
Cheshire, CT
436 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 436 reviews
December 06, 2022
One of the best Servive experiences I’ve ever had! I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that we I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that were due on my vehicle. He kept in touch with me during the day and called me when all work had been completed. Don Basil is a true professional who earned my confidence and I will return for all my future needs! More
by Golf guy
Employees Worked With
Don Basil
June 28, 2022
I pulled into the Richard Chevrolet service dept. for scheduled service and was greeted by one of their service advisers Sid Greatorex. Sid had a smile on his face and introduced himself to me and ma for scheduled service and was greeted by one of their service advisers Sid Greatorex. Sid had a smile on his face and introduced himself to me and made me feel very comfortable. He took information from my vehicle and informed me of what services I was due for. I gladly agreed to it while I had a seat in there waiting room. Sid kept me informed on what was being done. I was very impressed with the professionalism of this dealership and definitely will return in the future! Thanks for reassuring me that I bought my car at the right place! More
by Golf guy
Employees Worked With
Sid Greatorex
May 20, 2022
After contacting the dealer and explaining that it was a 3hr drive for us to get there the salesperson assured me that they give great money for their trade ins, after driving all the way to Connecticut fro 3hr drive for us to get there the salesperson assured me that they give great money for their trade ins, after driving all the way to Connecticut from Pennsylvania the sales staff and appraiser showed little to no interest in selling the vehicle that I was interested in or giving me a remotely decent offer on my trade, so I left the dealership without a new vehicle. Consequently, probably a good thing looking back because I got a great deal and drove 5hrs to Virginia to pick up what is now my new vehicle. Richard Chevrolet's loss! On top of that, they suggested that I take it (my trade) to Carmax down the road to sell and bring the check back to them, because Carmax would give me more money than they would. What kind of crap is that! More
by spooner513
Employees Worked With
Names not known
May 02, 2022
The staff was amazing. ..helped with all my needs and answered all my questions. Would definitely purchase from thus location in the future. ..helped with all my needs and answered all my questions. Would definitely purchase from thus location in the future. More
by Chrisg225
Employees Worked With
Dave McKenna
February 27, 2022
I dealt with Pete from the service department. He was professional, informative, and returned my call in a timely fashion. I had a great experience with him! He was professional, informative, and returned my call in a timely fashion. I had a great experience with him! More
by Kmrc
Employees Worked With
Pete
February 07, 2022
I was looking for a used car. They were accommodating and friendly. My only issue was that while the car fax showed no prior accidents, it was obvious to me that there was one and I would have appreciated a friendly. My only issue was that while the car fax showed no prior accidents, it was obvious to me that there was one and I would have appreciated a better website description and pictures to show the affected areas. More
by anton350
Employees Worked With
Sean Lamb
October 30, 2021
Needed another oil change and knew where to go, Richard Chevrolet in Cheshire CT. Have been going for many years with my cars. Sid is great to work with. Makes me feel like i'm getting work done by fami Chevrolet in Cheshire CT. Have been going for many years with my cars. Sid is great to work with. Makes me feel like i'm getting work done by family. Miss being able to get a lollypop while there. #Bringbackthelollypops More
by Natalie2@@2
Employees Worked With
Sid
August 31, 2021
All staff are very pleasant. Service appointments are flexible. And we like the Auto Status Reports so that you can decide what things need attention immediately and which can wait. We will continue to flexible. And we like the Auto Status Reports so that you can decide what things need attention immediately and which can wait. We will continue to bring our vehicles to Richard's Chevrolet. More
by Satisfied Customer
Employees Worked With
Carrie
June 19, 2021
Scheduling Service there is impossible. Website is difficult and I called 6 times only to be put on hold and nobody answers. Spent over an hour waiting for a service rep. Waste of time. PICK UP THE difficult and I called 6 times only to be put on hold and nobody answers. Spent over an hour waiting for a service rep. Waste of time. PICK UP THE PHONE PICK UP THE PHONE !!!. Called a Firestone service center and scheduled service in less than five minutes. More
by NESH
Employees Worked With
Nobody picks up the phone
