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Richard Chevrolet

Cheshire, CT

4.8
428 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 428 reviews

March 21, 2013

Recently bought a mustang from this dealer. They wouldn't budge on the price, however i wanted the mustang very bad, so i purchased it. After less than a year of owning it i needed something better More

by damann91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
Apr 03, 2013 -

Richard Chevrolet responded

We understand the customer's frustration on receiving a low appraisal number from another dealer. We attempted several times to contact the customer to arrange our own appraisal of his vehicle. The mileage and condition since he purchased the vehicle were not disclosed. If both of these items are normal for the amount of time that has elapsed since he purchased the vehicle in May of 2012, we would agree that the appraised amount is low. Unfortunately, we were never given an opportunity to appraise the vehicle. As the customer mentioned, we did provide a car history report when he originally purchased the vehicle. We fully disclosed the accident, and the price reflected the vehicle's history, being sold below market value. At Richard Chevrolet, customer satisfaction is our number one priority and regret the customer was unhappy with his purchase. If the customer contacts us, we would be happy to aprraise his vehicle for him.

February 23, 2013

I have been a customer with Richard Chevrolet for many years, but I must say, this was my best experience, ever! Right from the beginning, Frank made we feel right at home and like Family. Frank introdu More

by rgutman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Frank, Sean, and Gary (Body Shop). They were all, Great!
January 29, 2013

Carrie was very professional and knowledgable. She was a pleasure to work with! Richard's definitely have class act employees!!! I will definitely take my vehicle there again! More

by smccartin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
January 28, 2013

I called to find an out if they could find a front end noise on my 2007 impala. I was told to bring it in the following day. My service rep Patrick kept me in the loop of possible issues and how much th More

by mpo141
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Conniff
January 18, 2013

there was no pressure into buying the car the atmosphere was warm ,clean,friendly and relaxing Ryan Montalvo is a very good salesman no pressure,he was very patient with me and i had alot of questions if he More

by bigb591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan montalvo
January 11, 2013

Avery was great!!! No pressure from him. I told him what I wanted we looked. There were no more 2012 that I wanted, so I walked out with a 2013 and a great price. I am thrilled with my new silverado. I will More

by sydnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
avery askew
December 07, 2012

Bought a nice new Silverado and got a good deal. The dealership did a nice job while under constuction . Was a little confused on where to go at first but I eventually found my way around. Excellent se More

by Bruce3179
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Montalvo
November 24, 2012

I looked around and tested a number of other cars, but nothing hit the spot. Also the other salespeople were pushy which I totally dislike when looking for a car. At Richard Chevrolet, I felt very at hom More

by mrsclaus9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hill
November 05, 2012

Jim was very professional and I enjoyed working with him. He worked hard to get me a great deal on my new car. I would absolutely buy a car from him again. More

by scagnellig
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kubicza
October 31, 2012

Good experience with this dealership. Explained buying process up front with no tricks. Purchased used truck which needed some work done to it but bought it at a fair price. Delivery was quick and easy an More

by Jh2758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Montalvo
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