Richard Chevrolet

Kyle Gardner is the best! I live in Massachuttes and was looking for a specific vehicle with certain amenities. (2014 Chevy Equinox, moon roof and car starter and cloth seats) I live in Massachuttes and was looking for a specific vehicle with certain amenities. (2014 Chevy Equinox, moon roof and car starter and cloth seats) preferably CPO. I located one approximately 50miles from my home, at Richard Chevrolet. It had all I wanted except it wasn't CPO. After reading reviews on the buisness and coming across several excellent ones for Kyle Gardner, I gave them a call and asked for him. From the first contact Kyle was knowedgle, helpful, friendly an even had a great sense of humor :-) I made an appointment to meet with him that Monday as there was a snowstorm that weekend and he suggested that I wait to come there when it was over.. When meeting with Kyle on Monday he was very pleasant, had the vehicle available and ready for the test drive. He answered all my questions and even went to find the answers for the very few that he didn't know off hand! He assisted in trying to procure financing for the vehicle and even gave me a few tips in the process! You could clearly tell Klye loves his job and goes the extra mile for his customers... With a smile on his face! . I knew Monday that I would be giving Kyle the sale that he so digently worked on to help me with. Kyle also worked to get my car certified (CPO) prior to purchase so that I may have the extended GM warranty. Living in a different state Klye also assisted in transfer of plates and registration from my former car to my newly purchased one. Who isn't thankful for a a saved trip to the DMV! I picked up my car that following Thursday and in between I had several questions that Kyle promptly returned emails and phone calls to assist with. I've never had a purchase I've felt so confident in it. Kyle made the buying experience as pleasurable as possible. No pressure, no mis information, no tricks or tactics. If you want a knowledgable salesman Kyle is the guy to go to!! I would absolutely highly recommend him to anyone looking for a car. Hats off to Kyle for a job well done! More

Great very easy Great service it was quick easy and I was out the door with in 2 hours. Driving the truck I just had purchased along with a full tank of gas very plea Great service it was quick easy and I was out the door with in 2 hours. Driving the truck I just had purchased along with a full tank of gas very pleased with my experience. More

Awesome and quick! Great service! Dan and Ryan were so helpful. I'll be back! They made my experience painless! Thank you. I would highly recommend Richard Chevrolet to Great service! Dan and Ryan were so helpful. I'll be back! They made my experience painless! Thank you. I would highly recommend Richard Chevrolet to anyone looking for a new car and great customer service. More

Used Truck Purchase Richard Chevrolet is a class "A" dealership. The recent purchase of our 2014 Chevy Silverado was pleasant and stress free! Dave McKenna was excellen Richard Chevrolet is a class "A" dealership. The recent purchase of our 2014 Chevy Silverado was pleasant and stress free! Dave McKenna was excellent in explaining the process, warranty, financing, etc. with us. Everyone else we dealt with, (Jay, Jack, receptionists) were friendly and courteous. I would highly recommend this dealership to anyone! More

Made our car buying experience very easy Our salesman Rick Vincent was very professional and treated us well. We told him what we wanted and he was able to have it for us the very next day. T Our salesman Rick Vincent was very professional and treated us well. We told him what we wanted and he was able to have it for us the very next day. The dealership did a nice job detailing the car and had it ready when they said they would. Rick spent all the time with us that we needed to explain the various features of the car. More

Excelent customer service with a flexalbe schedule I had gone to at least three dealerships prior to this one. They all gave me the same old song and dance I have always received. Upon going into Ric I had gone to at least three dealerships prior to this one. They all gave me the same old song and dance I have always received. Upon going into Richards I found myself thinking here we go again. I was wrong. Despite several mistakes on my end Joshua Demaio was more than informative and helpful. Not once did I feel like I was being ripped off as I sold my car to them. In fact (now that the sale is final) I totally feel like I came out on top and I never had to haggle. I was given a very reasonable offer on my car and was sold a used one, that after many hours of research I know I was given a fair deal. Never have I left a dealership and felt like I came out on top until I went to Richards. I will say that I plan to take my business there from now on. And to Josh and the Dealership, Thank you, again. Damon More

Great Dealership Thank you to Kyle and Dan for helping me get into a new used car, I am a first time buyer and they were excellent in all aspects. They were patience, Thank you to Kyle and Dan for helping me get into a new used car, I am a first time buyer and they were excellent in all aspects. They were patience, straight forward, and mindful to my needs. Definitely a great dealership and one to visit. More

poor customer service this is the second and last vehicle i will buy and i will not return. The first vehicle I bought was registered through the dealership and they spelle this is the second and last vehicle i will buy and i will not return. The first vehicle I bought was registered through the dealership and they spelled my street name wrong, so when it came time for renewal the mail didnt make it to my house. Not knowing this I drove around in an unregistered vehicle for about a year until a state cop pulled me over for an expired registration and gave me a $120 ticket, thanks Richard. My new 2015 silverado which cost $42000 doesnt run properly, the engine tachometer surges up and down about 75-100 rpm, I brought it in and they checked for codes, found none and told me it is normal. It is not normal. I told them to escalate my problem up to GM for a fix and they told me nothing is known about my problem. I told them that was unacceptable and they need to address my concern. At this point the service manager and the service writers are not very pleasant and are not accommodating,I will persist until this is corrected or they take it back under the Lemon Law. Last GM I buy! More

Frustrated with lack of flexibility Was interested in a used car they had recently dropped their advertised price on. When I made an initial offer they insisted their advertised price w Was interested in a used car they had recently dropped their advertised price on. When I made an initial offer they insisted their advertised price was firm. I was surprised, but they did not want to haggle in the least. So what could have been a good deal if I had gotten them down another few hundred dollars became a lost sale. Salesman Roger was very nice to deal with. Manager Jay gave me an aggressive hard sell which I did not appreciate. More

Not the typical car buying experience. Came to look for a new Malibu. Erich and Sean were fantastic...found us the perfect car and made the process smooth and worry free. Kudos to both of Came to look for a new Malibu. Erich and Sean were fantastic...found us the perfect car and made the process smooth and worry free. Kudos to both of them....GREAT JOB!! More