Richard Chevrolet
Cheshire, CT
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Oil Change Professional.. Ready at scheduled time, all work completed in scheduled time. Great Facility and Staff, especially Carrie Tomczak. Highly recommended Professional.. Ready at scheduled time, all work completed in scheduled time. Great Facility and Staff, especially Carrie Tomczak. Highly recommended for either new car purchase (which I did last year) or service, which I do regularly. More
Can't get any easier The team in the service department are the most friendly and competent staff that i have ever worked with in a service department. They make it so The team in the service department are the most friendly and competent staff that i have ever worked with in a service department. They make it so easy to schedule, explain the problem and fix it in a timely fashion. I bought my vehicle at a different dealership but always take my vehicle to Richard's for servicing. More
a bit of miscommunication, but they get the job done! Richard Chevrolet is professional and friendly. I brought my car in for an oil change and a recall. They had to fix an issue with my OnStar and my r Richard Chevrolet is professional and friendly. I brought my car in for an oil change and a recall. They had to fix an issue with my OnStar and my radio was having issues with high frequency sounds. The first time I brought it down, they gave me an oil change and told me that the recall would not be ready because they had to order a part. Fair enough! I waited about a week and I scheduled another appointment but had to wait one more day for another part to come in. They did however give me a rental so I was very happy with that, No big deal! When I went to pick up my vehicle, they accidently gave me another oil change which was by accident because I had already received one the week before but I called Sid ( service representative) who was very professional and told me that he would note that and would take care of it for me next time I visit. I wanted to make sure because I'm allowed 2 oil changes by warranty! Besides that, They seem to know what they are doing! Very prompt also! More
Very professional. My wife and I own a 2011 and a 2014 Malibu we purchased from Richard Chevrolet. The only place I have them service is Richard's. I am always treated p My wife and I own a 2011 and a 2014 Malibu we purchased from Richard Chevrolet. The only place I have them service is Richard's. I am always treated professionally and am kept abreast of any problems or simply how the service work is progressing. There Technitians are well informed in regards to the work that must be done and I am very happy with the suggestions they make for steps that need to be taken to keep the two cars in dependable running condition. More
Service I recently had my oil changed, and Sid was great! The friendly service and expertise is exceptional. I would recommend Richard Chevrolet. 10 stars!! T I recently had my oil changed, and Sid was great! The friendly service and expertise is exceptional. I would recommend Richard Chevrolet. 10 stars!! Thank you More
Service work review Two years ago I had a problem with my car's XM radio antennae. It was determined to be faulty and Carrie Tomczak was responsible for it's replacement. Two years ago I had a problem with my car's XM radio antennae. It was determined to be faulty and Carrie Tomczak was responsible for it's replacement. Not only was the work completed within 2 days, the replacement/painting was done impeccably. In addition, I have worked with Carrie for other routine service work and have found her to be very pleasant, friendly and efficient. Gary S. More
Easiest car shopping experience. So I recently totaled my vehicle and was in the market for a new one. I had been shopping around at other Chevy dealerships and I was overwhelmed by h So I recently totaled my vehicle and was in the market for a new one. I had been shopping around at other Chevy dealerships and I was overwhelmed by how much was out. At the same time I was underwhelmed but the service I was given. That changed literally from the moment my wife and I walked into Richard Chevrolet. The manager Angelo greeted us and got us set up with Ryan. Ryan made the experience so easy and made us feel welcomed. It was nice to see world class customer service still existed. Extremely knowledgeable sales team. Product knowledge and great customer service go hand in hand and Ryan delivered. I will be recommending friends and family to shop here for sure. I didn't mention price because Ryan went out of his way to find all sales and rebates I qualified for!!! Thanks to the team at Richard Chevrolet!! More
They are the best! I have been working with this dealership for a few years. I have never felt pressured or like a "sale". The service department is amazing! They always I have been working with this dealership for a few years. I have never felt pressured or like a "sale". The service department is amazing! They always get me in quick and explain everything in terms I understand! They tell me what my car needs vs. what they think I should do. I don't feel as though they are looking to make money, but rather take care of me and my car. Sid, is so easy to work with and very accommodating! Even on the occasions that I have been less than polite he has responded with empathy and scincerity! More
GENERAL MAINTENANCE SID AND JAMIE DO A GREAT JOB GETTING YOU IN AND OUT QUICKLY, SERVICE WITH A SMILE! THE ENTIRE STAFF IS FRIENDLY AND ACCOMMODATING. IF YOU HAVE TO WAIT SID AND JAMIE DO A GREAT JOB GETTING YOU IN AND OUT QUICKLY, SERVICE WITH A SMILE! THE ENTIRE STAFF IS FRIENDLY AND ACCOMMODATING. IF YOU HAVE TO WAIT, THEY HAVE AN AWSOME WAITING AREA COMPLETE WITH TV, COFFEE BAR AND GOODIE !! More
Great Service Very pleasant experience I go early in the AM and they always have coffee and donuts. Everyone is friendly and the wait is not long at all. Very pleasant experience I go early in the AM and they always have coffee and donuts. Everyone is friendly and the wait is not long at all. More