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Richard Chevrolet

Cheshire, CT

4.9
439 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 439 reviews

March 30, 2017

brake service outstanding service performed on my Honda. Sid was courteous and professional and I would highly recommend them. They made my automotive service a p More

by alffie1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

Outstanding service I brought my sonic in for repairs for the first time at this dealer recently. The service advisor Nick was right there to greet me first thing in the More

by Mindlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
March 30, 2017

Good service Brought my car in for service and Sid was a great help in the process and keeping me updated. Great dealership with great people there to help! More

by Melissa713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

A+ Service Service was fast and convenient. Will be back for future services. And only dealing with nick. Everything was amazing. Nice waiting room, prices and e More

by John_M3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
March 30, 2017

Friendly oil change Very friendly service visit as usual. Had a hot chocolate while I waited. Always recommend to others if looking for a new place to service their vehic More

by Edwards2190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

3 1/2 hour drive for nothing After being told that the truck we were interested in had some surface rust, but was otherwise solid, my husband and I drove 3 1/2 hors to see/buy the More

by Gma4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman and manager
Apr 27, 2017 -

Richard Chevrolet responded

Customer contacted our customer care department inquiring on the condition of 2006 Chevrolet Silverado with 142,000 miles on it. We advised customer that the vehicle, based on age and mileage, was in good condition with surface rust. Customer drove down from out of state to look at the vehicle and was not pleased with the condition of the vehicle. We apologized to customer if he felt that we did not adequately describe the condition of the vehicle. The matter was discussed internally with the customer care and pre-owned vehicle departments. We have since put processes in place to avoid this situation in the future. We also provided customer with a gas card to compensate him for his travel to our dealership.

March 29, 2017

2016 Chevy Cruze - 60,000 Mile Service The entire Richard Chevrolet Service and Technician Staff is very Professional, Courteous, Friendly, and Knowledgeable. They perform a thorough ins More

by josephmastroianni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid, Nick
March 28, 2017

oil change and tire rotation i have been servicing my cars at richard chevrolet for many years i have always talked to sid or carry, this time i saw sid, he is always polite, and More

by debradog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sid greatorex
March 24, 2017

Oil Change Quick and easy. Needed an oil change, made my appointment with my phone app. Brought it in and was out the door in 45 minutes. Nick was super outgoing More

by msolek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
March 23, 2017

Great service Great service, and explain issues very well, communications very well. Very friendly and care about providing great service . I recommend this dealers More

by Dallasjake1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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