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Richard Chevrolet

Cheshire, CT

4.7
423 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 423 reviews

April 05, 2017

Solid performance Good people in the service dept. Carrie Tomzak is very accommodating and is sensitive to the expensive nature of dealership service. I service vehicle More

by DPM61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomzak
April 04, 2017

Excellent staff all very friendly I would recommend this dealership in a heartbeat. All the staff was very friendly from the greater, to sales, to finance. It was my first time here re More

by Cattoonamor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Montalvo sales, Jack finance
March 31, 2017

In and out I was taken care of by Nick for a oil change. Very fast and he was amazing to work with. He made sure everything was in order and had me in/out to get More

by Newyork1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
March 31, 2017

****5 star service department*** Always a pleasure working with Sid. No other dealership has treated me so well. Thank you Sid for always making sure oil change and all fluids are top More

by KaylaB1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sidney Greatorex
March 30, 2017

brake service outstanding service performed on my Honda. Sid was courteous and professional and I would highly recommend them. They made my automotive service a p More

by alffie1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

Outstanding service I brought my sonic in for repairs for the first time at this dealer recently. The service advisor Nick was right there to greet me first thing in the More

by Mindlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
March 30, 2017

Good service Brought my car in for service and Sid was a great help in the process and keeping me updated. Great dealership with great people there to help! More

by Melissa713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

A+ Service Service was fast and convenient. Will be back for future services. And only dealing with nick. Everything was amazing. Nice waiting room, prices and e More

by John_M3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
March 30, 2017

Friendly oil change Very friendly service visit as usual. Had a hot chocolate while I waited. Always recommend to others if looking for a new place to service their vehic More

by Edwards2190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
March 30, 2017

3 1/2 hour drive for nothing After being told that the truck we were interested in had some surface rust, but was otherwise solid, my husband and I drove 3 1/2 hors to see/buy the More

by Gma4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman and manager
Apr 27, 2017 -

Richard Chevrolet responded

Customer contacted our customer care department inquiring on the condition of 2006 Chevrolet Silverado with 142,000 miles on it. We advised customer that the vehicle, based on age and mileage, was in good condition with surface rust. Customer drove down from out of state to look at the vehicle and was not pleased with the condition of the vehicle. We apologized to customer if he felt that we did not adequately describe the condition of the vehicle. The matter was discussed internally with the customer care and pre-owned vehicle departments. We have since put processes in place to avoid this situation in the future. We also provided customer with a gas card to compensate him for his travel to our dealership.

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