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Richard Chevrolet

Cheshire, CT

4.8
428 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 428 reviews

May 19, 2017

The only place I trust for service I actually live around the corner from another Chevrolet dealership/service center, but I still drive to Richard Chevrolet to get my car looked at. Th More

by Lore S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
May 16, 2017

Great service When calling to scheule an appiontment staff is always friendly and accommodating Minimal wait time, always very friendly and professional. Nice lou More

by Melissa T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
May 15, 2017

Richard Chevrolet has always been great I would recommend the dealer for purchasing a car or servicing it. Carrie Tomczak was very friendly and helpful. Car was ready when promised. Ken W More

by Kenneth Whelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
May 10, 2017

fast and cortius truck was completed before promised time , service tech explained in detail exactly the work that was performed to put my truck back to original condi More

by richardchevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
May 03, 2017

everything as hoped for stopped by dealership with problem. It was diagnosed by Sid Greatorex the service consultant. We set up appointment to have work done. I showed up at More

by gm customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Gratorex
April 26, 2017

Check engine light fix The folks at Richard Chevrolet were extremely accommodating when it came to helping me out with the check engine light that was not allowing my vehicl More

by pos109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
April 25, 2017

Called for lease info, pushed to sales I called to get information on fees and options for turning in my lease only and i was hurried to a salesman that said he can't give out any info onli More

by MD72886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 27, 2017 -

Richard Chevrolet responded

We engaged with this customer via email for a couple of weeks in order to provide him with the information requested. Customer was seeking information on buying out his lease versus purchasing a pre-owned vehicle. We provided customer with various information about fees and options and were able to take the electronic correspondence as far as it could go without seeing customer's current vehicle to determine whether we would suggest buying it or paying it off. We advised customer of our late weekday hours and weekend hours if he desired to come in after work or on the weekend for us to take a look at his vehicle or to browse our inventory for a vehicle replacement. Customer wanted to keep the communication electronic. Thereafter, the Assistant General Manager sent a follow up email to customer to make sure that his questions had been answered and the customer replied in the affirmative. He indicated that he was inquiring with another dealer.

April 24, 2017

service april it is always a stress free event to take the car to Richards for service, both routine and non-routine. Many times the service is free as part of the More

by Mnemeth0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma, Carrie, ???
April 21, 2017

Ryan Montalvo Top Notch Sales Rep. Ryan was helpful every step along the way. Thank you Ryan I love my 2500HD Mark Holian Southington , CT More

by Marks2500HD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Montalvo
April 21, 2017

Always A Great Experience I purchased my Silverado 2500 here and have had all the service performed at this dealership. Every employee I've ever encountered or worked with have More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczack
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