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Richard Chevrolet

Cheshire, CT

4.7
423 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 423 reviews

April 26, 2017

Check engine light fix The folks at Richard Chevrolet were extremely accommodating when it came to helping me out with the check engine light that was not allowing my vehicl More

by pos109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
April 25, 2017

Called for lease info, pushed to sales I called to get information on fees and options for turning in my lease only and i was hurried to a salesman that said he can't give out any info onli More

by MD72886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 27, 2017 -

Richard Chevrolet responded

We engaged with this customer via email for a couple of weeks in order to provide him with the information requested. Customer was seeking information on buying out his lease versus purchasing a pre-owned vehicle. We provided customer with various information about fees and options and were able to take the electronic correspondence as far as it could go without seeing customer's current vehicle to determine whether we would suggest buying it or paying it off. We advised customer of our late weekday hours and weekend hours if he desired to come in after work or on the weekend for us to take a look at his vehicle or to browse our inventory for a vehicle replacement. Customer wanted to keep the communication electronic. Thereafter, the Assistant General Manager sent a follow up email to customer to make sure that his questions had been answered and the customer replied in the affirmative. He indicated that he was inquiring with another dealer.

April 24, 2017

service april it is always a stress free event to take the car to Richards for service, both routine and non-routine. Many times the service is free as part of the More

by Mnemeth0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma, Carrie, ???
April 21, 2017

Always A Great Experience I purchased my Silverado 2500 here and have had all the service performed at this dealership. Every employee I've ever encountered or worked with have More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczack
April 21, 2017

Ryan Montalvo Top Notch Sales Rep. Ryan was helpful every step along the way. Thank you Ryan I love my 2500HD Mark Holian Southington , CT More

by Marks2500HD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Montalvo
April 20, 2017

Great customer service and smooth transaction Greeted promptly and with a smile. I needed to have a service done for an upcoming trip down south and was able to get it in during a day off which w More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sidney Greatorex
April 20, 2017

Friendly experience Absolutely awesome friendly environment.sid is one of the best to talk to he answered all my questions exactly how I expected to be answered, such a More

by Camogirl1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
April 19, 2017

Great Service! Wonderful service as usual with Carrie in the service department. She is always extremely friendly and makes you feel right at home. I was in and out More

by Leg12790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie
April 18, 2017

No headaches or issues! I had a flat tire on a Monday morning with no spare. A tow truck dropped me off with the car and the service department was great! They gave me a gre More

by Lisa Cyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
April 18, 2017

Fast service, great customer relationship Carrie was my representative, very pleasant, informative. Service was performed in timely manner. I've had my service done here on all my cars - reas More

by Postpapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie To mczak
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