Richard Chevrolet
Cheshire, CT
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Fast, efficient service and friendly staff. Needed an oil change in my Silverado and when I called, they made an appointment for me almost immediately. The service was done quickly and the peop Needed an oil change in my Silverado and when I called, they made an appointment for me almost immediately. The service was done quickly and the people are very friendly. I would send anyone I know to them. More
Excellent customer service and facility. We've been a Richards customer for more than 30 years. In that time, including our most recent visit (today), we've dealt with Sid Greatorex I'd say We've been a Richards customer for more than 30 years. In that time, including our most recent visit (today), we've dealt with Sid Greatorex I'd say 90 % of the time. Sid has been a great service advisor and has always been a pleasure to deal with. Extremely knowledgeable and a great personality keeps us coming back to Richard Chevrolet. More
Phenominal Arranged to have our 2015 Equinox serviced for 30k, an oil change and the great safety check they always do. I dropped the car off at the dealership o Arranged to have our 2015 Equinox serviced for 30k, an oil change and the great safety check they always do. I dropped the car off at the dealership on Wednesday - May 31st in the afternoon. Carrie had a driver right there to "shuttle" me home. The driver was very nice and a safe driver. Carrie called me around 9:30am on Thursday - June 1st. She said the car was ready and that the charges were less than anticipated. The technician found that not as much work needed to be done. What a welcome surprise. Carrie is one of the most friendliest people I know. She is a great asset to Richard Chevrolet; a great ambassador to how professional, friendly and courteous a service advisor should be. Richard Chevrolet and their service advisors, technicians and entire staff are the best and they keep us coming back. More
Quick and efficient Excellent experience! Went in for an issue and not only was it fixed quickly but they also recognized that there was a recall on my vehicle. They or Excellent experience! Went in for an issue and not only was it fixed quickly but they also recognized that there was a recall on my vehicle. They ordered the part and then called me to set up an appointment to take care of it! More
Great experience! Stopped in with my car in on a Saturday because the night before the Infotainment system (radio/ GPS/ Bluetooth, etc.) on my 1 year old Traverse turne Stopped in with my car in on a Saturday because the night before the Infotainment system (radio/ GPS/ Bluetooth, etc.) on my 1 year old Traverse turned off on its own and would not turn back on! Sid assisted us and had one of his technicians take a look even though he said they did mostly oil changes on the weekend. Unfortunately, nothing could be determined at that moment so Sid suggested I bring it back during the week, which I easily arranged with him. Sid set me up with a rental car so I didn't have to wait too long and could get to work on time. As it turns out, my whole Infotainment system needed to be replaced b/c something failed internally, however I was able to keep my rental until I could get it back the next morning, around my other obligations. Sid was helpful, friendly, and easy to work with! As a side note, during our initial "stop in" on that Saturday, we ran into our salesman, Michael Gago, who chatted with us for a while and even followed up after the fact to make sure everything worked out alright for us. Overall, very pleasant experience! More
Excellent Service Department Thank you Sid for helping my husband and I get our car back on the road. Quick and painless. Always a pleasure to speak with. Wouldn't ask for anyone Thank you Sid for helping my husband and I get our car back on the road. Quick and painless. Always a pleasure to speak with. Wouldn't ask for anyone else. More
Excellent Service! First time I've used this dealer and I'm very Happy I did! I was greeted by a very friendly staff and Sid took care of me. He was very knowledgeable a First time I've used this dealer and I'm very Happy I did! I was greeted by a very friendly staff and Sid took care of me. He was very knowledgeable and made some suggestions. I enjoyed their lounge and coffee while I waited. My service was done in a very timely fashion and at a very reasonable price! I will be back and also be sure to tell my friends. Thank you!! More
Service Came in mid afternoon and was greeted in the service drive by Carrie. I stopped in without an appointment due to an unexpected check engine light. She Came in mid afternoon and was greeted in the service drive by Carrie. I stopped in without an appointment due to an unexpected check engine light. She did a quick scan of my computer and told me it was safe to drive until I could drop off the next day. The next day I was once again greeted by her friendly face and was given a ride by a lovely shuttle driver! To my surprise the repair was covered under emissions warranty. Talk about a great experience! More
Always Great As usual, prompt professional service on my Traverse. wether a total look over before a Florida trip, needed service on a rush need or scheduled oil As usual, prompt professional service on my Traverse. wether a total look over before a Florida trip, needed service on a rush need or scheduled oil change always done correctly the first time. More
Great service,great dealership Richard Chevrolet is a wonderful dealership to do business with. Starting with their salesmen, to service, and body repair depts. You are treated with Richard Chevrolet is a wonderful dealership to do business with. Starting with their salesmen, to service, and body repair depts. You are treated with respect and kindness at every level. Would not go anywhere else for service on my car. Have bought many cars at Richard Chevrolet and will continue to do so in the future. More