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Richard Chevrolet

Cheshire, CT

4.8
428 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 428 reviews

April 12, 2018

Better than 5 stars I had to bring my boyfriends Silverado in for service , Carrie Tomczak in service department went above and beyond , she was very professional, and ex More

by Kimbus1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
April 11, 2018

Excellent service Scheduled an oil change and everything went smoothly from scheduling to picking up my car. Carrie is a pleasure to deal with, she makes everything has More

by Melissa713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
April 10, 2018

Excellent service Had my 2014 1500 service today and was done in a timely matter. Freindly staff very helpful. the service area is very clean and the waiting area is ve More

by timt57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
April 10, 2018

Quick tire rotation and oil change appointment Carrie Tomczak ( Service Consultant ) was excellent once again in completing my maintenance service appointment for my Chevrolet. My early morning s More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak, Service Consultant
March 29, 2018

Excellent Service! I had my Tahoe serviced today. Friendly staff, clean and efficient waiting area and service center. I was on my way in 45 minutes as promised. I would More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
March 15, 2018

Great Service Service on my Impala was quick and ease. The department is clean and waiting area very comfortable. I have my 3 Chevys serviced here with the same res More

by David1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomzak
March 14, 2018

My experience was horrible The minute I walked in to this dealership I felt as if I wasn’t welcome ... The sales associate was very rude to me when I challenged him on the prici More

by Lbailey541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John chillemi
Apr 09, 2018 -

Richard Chevrolet responded

Customer came to our dealership interested in a 2015 GMC Acadia. Customer met with our vehicle specialist and wanted to negotiate the price of the vehicle. We explained to customer that we are a one-price store on pre-owned vehicles. Customer was frustrated by this policy and indicated that her brother is a car dealer in Virginia who advised her that the price was too high. We explained to customer that our price is competitive based on the current market conditions in our geographic area. Customer was not interested in pursuing the vehicle at the selling price and decided not to purchase the vehicle. We regret if customer felt she was treated rudely; that was certainly not our intention. We have reviewed the matter with the vehicle specialist involved in this transaction so that we may make any necessary process improvements in the future.

March 06, 2018

oil change & more Is very good service and everything on the time. I'm so happy and recommend for other friends and family. Thank you for you loyalty More

by anna2658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CAIRRY TOMCZAK
March 03, 2018

New Pistons for my Equinox The service consultants are helpful and kind. The work was done well on my car. I always have a great experience at Richard Chevrolet since I bought More

by melissa politi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
February 23, 2018

the people in the service center are friendly we bought our truck from RICHARDS CHEVROLET in cheshire and was very please with the whole process. the experiences we have with them are always pleas More

by lorburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Komarowsky
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