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Richard Chevrolet

Cheshire, CT

4.7
423 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 423 reviews

March 15, 2018

Great Service Service on my Impala was quick and ease. The department is clean and waiting area very comfortable. I have my 3 Chevys serviced here with the same res More

by David1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomzak
March 14, 2018

My experience was horrible The minute I walked in to this dealership I felt as if I wasn’t welcome ... The sales associate was very rude to me when I challenged him on the prici More

by Lbailey541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John chillemi
Apr 09, 2018 -

Richard Chevrolet responded

Customer came to our dealership interested in a 2015 GMC Acadia. Customer met with our vehicle specialist and wanted to negotiate the price of the vehicle. We explained to customer that we are a one-price store on pre-owned vehicles. Customer was frustrated by this policy and indicated that her brother is a car dealer in Virginia who advised her that the price was too high. We explained to customer that our price is competitive based on the current market conditions in our geographic area. Customer was not interested in pursuing the vehicle at the selling price and decided not to purchase the vehicle. We regret if customer felt she was treated rudely; that was certainly not our intention. We have reviewed the matter with the vehicle specialist involved in this transaction so that we may make any necessary process improvements in the future.

March 06, 2018

oil change & more Is very good service and everything on the time. I'm so happy and recommend for other friends and family. Thank you for you loyalty More

by anna2658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CAIRRY TOMCZAK
March 03, 2018

New Pistons for my Equinox The service consultants are helpful and kind. The work was done well on my car. I always have a great experience at Richard Chevrolet since I bought More

by melissa politi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
February 23, 2018

the people in the service center are friendly we bought our truck from RICHARDS CHEVROLET in cheshire and was very please with the whole process. the experiences we have with them are always pleas More

by lorburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Komarowsky
February 21, 2018

Great experience Richard Chevrolet was very accommodating for my busy schedule. I arrived early and they took me right in. The technician was very friendly and expla More

by stalallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
February 20, 2018

Needed an oil change ASAP I own a Honda and moved to town recently. I walked in and met such a friendly and welcoming staff. Sid was exceptionally helpful and worked with my s More

by Cabby03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
February 09, 2018

Great oilchange Just went for 2nd oil change and Richards made it so easy. From booking my appointment to relaxing in the beautiful wait room while the work was being More

by Traverse2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ansaldi
February 05, 2018

oil change, tire rotation, and inspection. Was able to make my appointment early in morning before I had to go to work. Great experience! Waiting room is best I've seen! More

by jayehurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
February 05, 2018

New customer Friendly, informative, funny and social staff, very clean service area and waiting room, coffee & bagels and comfortable seating! Will definetly recom More

by Jeanneeh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak
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