Toyota of Greensboro

I recently purchased a car over the phone with Braylin, and the experience was fantastic! From the first call, Braylin was professional, accommodating, and incredibly responsive. He made what could have be and the experience was fantastic! From the first call, Braylin was professional, accommodating, and incredibly responsive. He made what could have been a stressful process feel seamless and straightforward. Braylin provided detailed information about the car, including its history and condition, and sent me additional photos and videos to ensure I felt confident in my decision. He was transparent about every step of the process and answered all my questions promptly, putting my mind at ease even without seeing the car in person. The paperwork was handled efficiently, and Braylin kept me updated every step of the way. I traveled from Washington DC to Greensboro to pick-up my car. When I arrived it was exactly as described--perfect condition and ready to go. I couldn't have asked for a better experience! If you're considering purchasing a car remotely, I highly recommend reaching out to Braylin. He truly goes above and beyond to make the process smooth and stress-free. Thank you, Braylin! More

Shanique did an amazing job give her a raise immediately. She got me in a brand new Camry with a 0 credit score She got me in a brand new Camry with a 0 credit score More

If you're considering getting your car serviced at Toyota Greensboro, don't. They put my life and others at risk, and they couldn't care less. I brought my vehicle in for a routine oil change, which should h Greensboro, don't. They put my life and others at risk, and they couldn't care less. I brought my vehicle in for a routine oil change, which should have included tire rotation and alignment. What I got instead was gross negligence and careless work that resulted in my car pulling dangerously to the right and making grinding noises the whole way to my destination. Turns out they botched the tire installation and alignment—both of which they admitted to after I had to drive back to get it fixed. They didn’t reset my engine lights, didn’t top off my fluids, and didn’t even bother to properly check the tire pressures, which were over 40 psi when they should have been at 30. And when they patched my tire, they forgot to put the valve stem cover back on. These are basic, fundamental tasks that any competent mechanic should get right the first time, but not at [Dealership Name]. What’s worse? When I tried to follow up, they ignored my calls for weeks. It wasn’t until I involved corporate and my bank that they finally reached out, and instead of owning up to their mistakes, they wiped their hands clean and refused to do anything to make it right. They wouldn’t even send me the valve stem covers they had originally promised. The message was clear: they don’t care about your safety, they don’t care about their customers, and they definitely don’t care about fixing their own screw-ups. This dealership is a danger to anyone who trusts them with their car. They don’t care about you once they have your money. Avoid this place at all costs. More

Brought my Rav4 in fir routine service and they damaged my car on their lift and they lied about it. my car on their lift and they lied about it. More

I enjoyed my easy and great experience buying my 4Runner from Matthew Boggs and Neil! No hassle and drove away with the 4Runner I wanted. I highly recommend this dealership and working with Matt and Neil! from Matthew Boggs and Neil! No hassle and drove away with the 4Runner I wanted. I highly recommend this dealership and working with Matt and Neil! More

Hayder very good he helped me buy car from Toyota of Greensboro and it nice car Greensboro and it nice car More

Everyone was very helpful. The manager Lou Gonzalez was great. Hayder Alameeri, salesperson, also did his best to be helpful and is courteous and friendly. The manager Lou Gonzalez was great. Hayder Alameeri, salesperson, also did his best to be helpful and is courteous and friendly. More

Hernani was great. Got a great customer service from the whole dealership.highly recommended. Highly Got a great customer service from the whole dealership.highly recommended. Highly More

I went to look at the new crown 23’ and decided to purchase. I let the salesman Matthew know what i was looking to do when i came back to purchase the car that Friday. He told me he would relay the in purchase. I let the salesman Matthew know what i was looking to do when i came back to purchase the car that Friday. He told me he would relay the information for me and that everything would be a go at my appointment. I arrive to my appointment and wait an additional 1hr 30 minutes to find out that what was discussed was not relayed to financing as requested. So i wait another 30 or so minutes for them to fix the issue. I wrap up my paper work and noticed the mileage in the documents didn’t match the mileage in the vehicle before i drove it off the lot so i mentioned it to him and, his response was that’s not a problem. I said it is because I’m deciding to lease so i want the mileage to reflect on my paperwork. Prior to the purchase he told me he would show me how to utilize the app to start my car, he never showed me how to utilize that. By the time I had to figure it out myself, the trial was expired. Two days later, I had to come back to the dealership because my tire light would not go off, and I mentioned to his boss my concern in regards to the mileage and his boss also stated that it wouldn’t matter because after the lease is up I would want to keep the car, pretty much brushing my concern off. The day that I purchased the car, the salesman stated that he ordered me an extra key it should be there in two days. Two weeks ago by and I reach out in regards to the extra key and miraculously its there but i wasn’t notified . Following this week I went to pick up my tag and wanted to get my key at the same time but they wouldn’t allow me to do that. So I had to come back again this morning to get my key registered to my car. After completing that task, I get a call from the service people stating that one of their mechanics left the battery charger in my car so they needed me to come back again to bring it back due to their own negligence. This whole experience, not what I pictured to purchase my first car. I plan to contact corporate office. More