Ricart Ford - Service Center

Misleading Warranty Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disa Ive been a loyal Ford owner/buyer for over 20 years and the purchase from Ricart Ford and now Ford Motor Company has really left me with a huge disappointment! Ibe just got the denial on my case# CAS-16622046K9W6L4 that they said they were going to give me financial assistance because of Ricarts misleading lifetime powertrain warranty! This has swayed me to mever own another Ford! Ive convinced my family and all the welder friends of mine buying new trucks that Ford was the best and now ive been slapped in the Face! When a customer is put in a bind because of a dealers misleading sales/marketing pitch to step in and take care of them! I can literally show all ive owned for the last 20+ years IS FORD! Never again will this happen to ME! I had one frien that went with Dodge and his warranty had just ran out and his Turbo went out and they still fixed it for him! Thats where ill be going and where ill be SENDING EVERYONE I KNOW More

Ricart does it again!!! My vehicle was at Ricart for three-fold purposes—repair, routine maintenance, and detailing. Everything was done to my satisfaction. The vehicle actua My vehicle was at Ricart for three-fold purposes—repair, routine maintenance, and detailing. Everything was done to my satisfaction. The vehicle actually looks new again. This was the first time I’d had detailing done, but I will do it again. The biggest plus was that I found out about the redcapvalet service. The customer service was excellent. From my initial call to schedule service to paying the dealership, staff members were very courteous and kept me informed about the status of service points. More

Great service I rate the Ricart service team high because they are all very welcoming and helpful with my vehicle issues. The updates as the work is being done keep I rate the Ricart service team high because they are all very welcoming and helpful with my vehicle issues. The updates as the work is being done keeping me posted of the situation. Their explanation of what is wrong and what they are going to do is always clear. Mechanics are top notch, best in the area. They are well trained and up to date on everything. I’ll go back. More

Service And Asia Asia was positively wonderful! She greeted me with a smile and concern for my car and what was to be done! She is professional and caring. She’s Asia was positively wonderful! She greeted me with a smile and concern for my car and what was to be done! She is professional and caring. She’s a keeper! More

Service Everyone at the dealership was eager to help you. They explained your what services you were getting and summarized your completed services afterwards Everyone at the dealership was eager to help you. They explained your what services you were getting and summarized your completed services afterwards. Thanks for making my experience wonderful. More

Great service I was able to get everything done the same day. They knew I was going out of town so they kept me updated and got it done and ready for me when I need I was able to get everything done the same day. They knew I was going out of town so they kept me updated and got it done and ready for me when I needed it. Thanks Ricart Ford More

Ford and Ricart both in decline?? Ford will no longer manufacture sedans; Ricart’s customer waiting area no longer provides cookies, fresh coffee and a daily newspaper. Trash can was o Ford will no longer manufacture sedans; Ricart’s customer waiting area no longer provides cookies, fresh coffee and a daily newspaper. Trash can was overflowing from previous day(s). Television was not even set to a local popular channel. Customers don’t want stale crackers and aged fruit!! I am disappointed in the decline of the waiting area. Service staff—Zach—still outstanding people. More

Recall and oil change Great job!! Took care of a couple recalls and oil change. Friendliest Service rep I have run in to so far.highly recommend you get your service here Great job!! Took care of a couple recalls and oil change. Friendliest Service rep I have run in to so far.highly recommend you get your service here More

experience Great service. Very knowledgeable mechanic and he went the extra mile. Very friendly and set all my setting on dash exactly as they were for me. Some Great service. Very knowledgeable mechanic and he went the extra mile. Very friendly and set all my setting on dash exactly as they were for me. Something I’m not able to do. More

Service and Appraisal My service advisor was great, Lisa. Also, my tech, Mike was fantastic. Although I didn’t get my part fixed, they were very helpful in the process. How My service advisor was great, Lisa. Also, my tech, Mike was fantastic. Although I didn’t get my part fixed, they were very helpful in the process. However, when getting my car appraised, the man was extremely rude and unprofessional. I will never buy another car from Ricart because of this incident. I was offering to trade my car in to buy a new one, but due to his unprofessional nature, I will be taking my business elsewhere from now on. I am unsure of his name, but my wonderful advisor, Lisa would know. More