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Ricart Ford - Service Center

Groveport, OH

3.2
70 Reviews

70 Reviews of Ricart Ford - Service Center

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August 02, 2023

Timely polite - did not review my service results regarding my brakes or tires as in previous trips with me. Just presented my bill for payment More

by Shellpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysia Barham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Shellpen responded

Did not review my service results “with me” regarding my brakes or tires, just presented bill for payment.

July 31, 2023

Very organized, efficient, and cost effective, very customer centri! ,better than ‘this overly wordy required survey! More

by Tom Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Lutz
Jul 31, 2023 -

Tom Jay responded

Too complex review process!

July 10, 2023

Everything was good on the time we pulled in until we left. The only thing I never appreciated was how long it took for them to wait on us at the beginning, but other than that everything was great. More

by 182pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysia Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

They have friendly staff. Quick time to get service. Always have my vehicles serviced here More

by erinpinkfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Inboden
May 08, 2023

Ricart To Business is the best place to get your truck serviced. More senior master certified techs than anywhere else regionally. Speed of service and quality are second to none! More

by aubreychanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy, Denise, Nick, and Angela and the whole Ricart To Business service team are amazing and easy to work with.
February 25, 2023

Worst experience ever. Took car in for break problem. They got the light off the dash and didn’t fix breaks. Gentlemen that drove my car up when I went to pick up got out o More

by Wldctwll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I believe the person talking to me was Brittany
January 19, 2023

I took my ram 3500 in for a brake issue. Myra Shutts Nissan Advisor, handled my vehicle amazingly. She above and beyond to do her job and I really appreciate it. She had to order a part an More

by Ram 3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Shutts
December 06, 2022

If it was possible to give 0 stars. That would be my rating. They have had car for almost three months. Required to take a rental w/ mileage limits and fill up w/ gas. Is it my fault it More

by #Bbbnegative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Neff and entire rental area
Dec 08, 2022 -

Ricart Ford responded

Please contact our Consumer Affairs Director, Lynne Dewitt at: (614) 836-6211. She will be able to look into this issue thoroughly and do everything she can to help you out. Thank you.

October 08, 2022

I have a new 2022 F150 with 750 miles on it check engine light comes on...420$ for a oxygen sensor..No point in ever taking my truck back there for service seems like bad business to lose a customer over a More

by tk1fisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Ricart Ford responded

I’m sorry you had a bad experience. We’ve been in business 60 years, we interact with thousands of customers a month, and we strive to create the best possible car buying experience for the community. Our pricing contains man hours included within the quote.

May 19, 2022

Horrible communication between sales and service. Was promised (in purchase agreement) new windshield due to crack and now no one seems to know anything about and salesman "not available for a week". More

by tigerlouie
Customer Service
Recommend Dealer
No
Employees Worked With
Dan Stinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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