Ricart Ford

Zane was very helpful with the whole process, even speaking with us on his days off. I ended up purchasing two new trucks instead of just the one. speaking with us on his days off. I ended up purchasing two new trucks instead of just the one. More

I just bought a new Mazda from Ricart, and the sales experience was excellent. From the moment I stepped on the lot, I was greeted in a friendly and inviting way by David Richter, who was very knowledg experience was excellent. From the moment I stepped on the lot, I was greeted in a friendly and inviting way by David Richter, who was very knowledgeable about the car and helped me pick out and test drive the model that I was interested in. He was very low pressure and seemed more interested in helping me find the right car for me. After the test drive, the whole buying process was very easy and rather enjoyable, from the price negotiation through the final paper work. Andrew Hawksby, the sales manager, is very personable and easy to talk with. He is also very accommodating. Shane, the customer service rep, was equally friendly and helpful, as was Ted Hanawalt, who handled the final paperwork and financial end. The only thing I didn't like was the after-market car care sales pitches (all the car protection packages, extended warranties and such), but that is pretty much the standard M.O. with any car dealership. On the other hand, Shane's offering a discounted price on some after-market products/accessories for the car (iPod connection, HomeLink, and fog lights) was a big help, and I took advantage of that. More

Best car buying experience I've had. Very nice staff. Everyone was very helpful. And I was never pressured into anything . They came with the deal I was looking for. Everyone was very helpful. And I was never pressured into anything . They came with the deal I was looking for. More

Everyone did a great job ensuring I received quality customer service. I would definately recommend this dealership to family and freinds that may be in the market for a new vehicle. customer service. I would definately recommend this dealership to family and freinds that may be in the market for a new vehicle. More

Ryan wheeler was easy going and not pushy at all. I knew what I wanted and he helped me get it. Purchased a brand new car and I am very happy with it. Already brought my girlfriend in looking at cars and wi what I wanted and he helped me get it. Purchased a brand new car and I am very happy with it. Already brought my girlfriend in looking at cars and will recommend it to everyone else. More

I received several emails from a couple different sales people however David was the only one that communicated in a timely manner. I emailed back in forth with him describing what my goal was prior to com people however David was the only one that communicated in a timely manner. I emailed back in forth with him describing what my goal was prior to coming in. Once at the dealership he listened to what I was looking for and helped me to accomplish my goals. Andrew also helped us come to a comfortable number and find the right vehicle. Thanks! More

Everybody at Ricart was a true professional and answered all my questions quickly. It started with Ryan Goodson, Ricart's Internet Sales Coordinator, who answered several questions I had about the features all my questions quickly. It started with Ryan Goodson, Ricart's Internet Sales Coordinator, who answered several questions I had about the features on a couple of the cars they had on their website that I was comparing to another car I had seen at a different dealership. When I arrived at Ricart not only did Ryan come over to introduce himself, but he also introduced me to Chad Yochens, the Ricart Product Specialist who he had arranged to show me the particular car I was interested in. Chad had recently bought the same model of car a few weeks earlier and his enthusiasm and knowledge about my car was contagious. Chad not only answered all the questions I had during the test drive, but also pointed out several things about the car that I was unaware of. After coming to an agreement on price with Chad, Jason Ricart, the Sales Manager quickly and professionally walked me through the various financing options and explained the advantages of each one. I then dealt with Ted Hanawalt, the Finance Manager who helped me navigate my way through the mountain of paperwork to be signed as we finalized the purchase of my new car. The entire atmosphere at Ricart was very low pressure and the staff didn't pressure me at all to make a decision, or try to convince me to consider a higher priced car that they 'felt' would suit me better, like so many other car dealers try to do. It was obvious that Ricart cared more about satisfying the customer and making sure that the customer purchases the car that the customer wants, then trying to sell me the car that would make them the most profit. Thanks to everyone at Ricart for a great buying experience. More

The staff was super friendly, upfront, and worked with me to get my payments where they needed to be. I have referred a couple of my friends already. to get my payments where they needed to be. I have referred a couple of my friends already. More

I rated Ricard the way I did becouse the staff was very helpfull and there was no pressure during the experience. All the questions and concerns i had were answered, and Krisopher somar was great to deal helpfull and there was no pressure during the experience. All the questions and concerns i had were answered, and Krisopher somar was great to deal with and showed me everything the truck had to offer! In all I made a great choice buying here and would do it again! More

The service was excellant and they did everything they said they would. They treated me like a friend rather than a customer or a number to add to their sales quota. I like the personal one on one experie said they would. They treated me like a friend rather than a customer or a number to add to their sales quota. I like the personal one on one experience. This was my first time at Ricart Ford as I have always delt at my local Honda dealership but now I am a lifetime customer of Ricart! I have never delt with a dealership that was so friendly! My next car purchase will definately be through my "friend"-not sales person- Travis Groves! The only sugestion I would make to Ricart is to have a Food Court available to your customers because some customers have to drive a way to get there and the process takes awhile. More