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Ricart Ford
Groveport, OH
1,120 Reviews
For over 67 years, the Ricart Family of Dealerships has served the Midwest market place.
Dealerships included are:
Ricart Ford
Ricart Genesis
Ricart Hyundai
Ricart Nissan
Ricart Kia
Ricart Mitsubishi
& The Motor Trend Certified Used Car Factory
We thank you for your patronage and appreciate your loyalty. Ricart Automotive has a very simple approach to earning your business: We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,120 reviews
December 31, 2012
I just want to thank Bill and Frank for all their hard work.... I was leary going up to look at buying another Ford Truck and had already made up my mind what I wanted. After talking with Bill he fit me w work.... I was leary going up to look at buying another Ford Truck and had already made up my mind what I wanted. After talking with Bill he fit me with a truck for my lifestyle that will meet all my needs.... Yes they could have sold me what I had made up in my mind I wanted and made more money but instead he chose to do the honest thing and fit me with a truck that not only suits my lifestyle both in work and recreational fun and did not discount that we all have a budget to stay in.... I will gladly recommend to anyone looking for a new truck or whatever it may be ask to see Bill and Frank you will not be disappointed. David More
by David45601
Employees Worked With
Frank Struna
December 18, 2012
The worst service I have ever experienced anywhere. I sat waiting for 4.5 hours for new tires and they didn't even do the alignment. Anywhere else could have gotten this done in an under an hour an a ha sat waiting for 4.5 hours for new tires and they didn't even do the alignment. Anywhere else could have gotten this done in an under an hour an a half. They never apologized. All I got was blank stares. Every time I went ask what was going on, they said it the vehicle would "done in a minute." Then another 45 minutes to an hour would pass by. The attitude and level of service at Ricart Ford is the most deplorable I've ever seen from a dealership. I've seen a higher level of service at a back alley buy here pay here dealer. More
by dtateiii
Employees Worked With
Dan Bryan among others
November 02, 2012
After not reaching a deal on a new 2013 Ford Explorer I received a call from Michael Trott saying that he really wanted my business. I was out of town for a few days and we were able to negociate a deal o received a call from Michael Trott saying that he really wanted my business. I was out of town for a few days and we were able to negociate a deal over the phone that he had approved through his manager. The day before I was to come in and finalize the transaction, I called Mr Trott to talk about financing and specifics was referred to the Manager Doug McFarland, suddenly, the price changed. He said they had made a "mistake" and wanted $2,000 more to do the deal. I told him that Mr. Trott and I had a prior agreement that was approved by a manager and I so asked to speak to Mr. Trott. After hearing a few whispers "coaching" Mr. Trott answered the phone and told me that we had a "miscommunication" and denied ever saying that we had an agreement. Then he had the nerve to say "If I don't like it, call the police". Classy Mr. Troot, Classy. More
by jetpilot67
Employees Worked With
Doug McFarland
October 30, 2012
I called and make an appointment to look at a new vehicle with Tronny Monahan. I came in October 13/2012 around 9 am and Mr Tronny met me at the door. He welcome me and ask me if I need anything to d vehicle with Tronny Monahan. I came in October 13/2012 around 9 am and Mr Tronny met me at the door. He welcome me and ask me if I need anything to drink. After we sat down he listen to what I have to say and then he explained what choices I had. After that we went to see the car I was looking for, I test drove it, loved it. Mr. Tronny did all my paperwork and got me the car I needed and wanted without any hassle. He was very friendly and respectful person. I would recommend him to everyone who decide to buy a car form Ricart1. Thanks Tronny. More
by bethlehem.tesfaye.3
Employees Worked With
Kira D Campbell, Tronny Monahan
August 14, 2012
Ryan was great! No pressure sales, but VERY knowledgeable of the trucks I was interested in. He took his time and informed me of the differences between a dually & a single rear wheel truck. I haul horses, b of the trucks I was interested in. He took his time and informed me of the differences between a dually & a single rear wheel truck. I haul horses, but also drive my truck daily to work. He explained the up grades to the new trucks and how the mileage is now better. And it is!!! Ryan was very friendly, I felt very comfortable with him. He was also very helpful setting up my stereo system/ connecting it to my cell phone! I will definitely want Ryan to help me when I come back for my next truck. More
by DebLR2
Employees Worked With
Ted Hanawalt, Ryan Wheeler
August 06, 2012
I was seriously considering buying a Ford F150 from this dealership. I had already taken a test drive, picked out one that I liked, and was ready to negotiate. However, when I brought up the fact that I w dealership. I had already taken a test drive, picked out one that I liked, and was ready to negotiate. However, when I brought up the fact that I was going to also compare prices with another dealer, the employee became extremely defensive and pushy. This became even worse when I mentioned (nicely) my apprehension due to bad reviews I had heard from friends and coworkers. After boasting and braging about Ricart being the number one dealer in both Ohio and West Virginia (because I guess he thought I cared), he literally told me to take my business elsewhere and hung up on me. He actually hung up on me before I could say a word. I do want to say, I MAY understand this behavior if I was being rude in any way. I was merely mentioning my fears and was hoping he could prove that they had a better customer service than I had heard from others. Instead I received extremely inappropriate, unprofessional, and rude service. If I could solely leave a bad review for this one employee, that is what I would do. However, I think he reflects poorly on the entire company. I think I will take his advice and will go ahead and "buy from a ma and pa" dealership. More
by annachic07
Employees Worked With
Michael Trott
July 19, 2012
I built and priced a Ford Focus online and landed myself on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I a on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I arrived it was to be a done deal (sign and drive). I found a dent in the passenger door which they said would be easy to fix. The Tronny and Doug argued with me and my wife about the dent's visibility. After about 45 minutes of waiting they brought the car back. I asked to drive it and was responded to with a reluctant attitude. While driving the dashboard rattled with every line on the road. When we arrived back at the dealership, we noticed the dent wasn't completely gone but had a rippled appearance. My wife and I left the lot to talk about the situation and came back later. They offered the pro-tec protection system to me for $495 instead of $1895 for compensation for the dent. I told them no. I also informed them of a local dealership that came in at almost $1000 cheaper on the out the door price for the same car. Doug McFarland, reached out his hand to shake and said, "I guess we don't have a deal. Have a nice day." I spent an entire day for a supposed done deal and then turned away 7 hours later. They supposedly offer $1000 if they can't beat their competition. They didn't attempt to fix the situation, beat their competitor, or even try to be honest. This is my first experience here and will be my last. I was already landed, price negotiated, and ready to sign. How do you mess that up? More
by ross0925
July 10, 2012
Overall, our experience was simply pleasant. No high pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I kno pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I know that we'll be recommending others and returning ourselves in the future for any car purchase. More
by tjames16
July 09, 2012
I had my first Honda new in 2008 loved that car and decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we r decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we received at Ricart Ford especially by Dan Atherton our sales person we not only test drove the Escape I can't beleave it we now own it. Thanks Ricart and especially Danial. Sorry Honda. More
by gmarwatson
Employees Worked With
Other Employees :
Marilyn Watson, Ted Hanawalt, Roger Straight
July 07, 2012
Ryan was great with us. We never felt pressured and were very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! More
by cangel007
Employees Worked With
Ryan Wheeler
