Ricart Ford

Great experience. Vincent took his time and did not try to sell me on extra things I don’t need. He asked my budget and went straight in looking for the best car options for me and helped me with getting to sell me on extra things I don’t need. He asked my budget and went straight in looking for the best car options for me and helped me with getting my payments down to decent price. I’ve bought from Ricart before and will again in the future. My last car lasted 6 years so I’m excited to see where my new car takes me. Thank you for being awesome. More

NEVER BUY from this Dealer.I saw several vehicles being NEVER BUY from this Dealer. I saw several vehicles being marketed by this dealer on YouTube. I called to inquire about them. I was told, when sp NEVER BUY from this Dealer. I saw several vehicles being marketed by this dealer on YouTube. I called to inquire about them. I was told, when speaking to them they were being sold at $9k over MSRP. I couldn't believe a dealer would be so bold. Absolutely "Unethical". I'd never trust them!! More

Matt was very good at explaining the difference in the vehicles I was looking at. The credit department was understaffed that day so it took a little longer to get things rolling. But was overall satisf vehicles I was looking at. The credit department was understaffed that day so it took a little longer to get things rolling. But was overall satisfied with the outcome. Ending up purchasing a Ford F150 STX. More

Dez Walker had excellent customer service. Experience was great and quick. Fourth car my family has bought their them. great and quick. Fourth car my family has bought their them. More

Bought a used truck from Ricart the truck had several issues. Ricart only offered to fix three of the 14 issues. Truck was in the service department for 5 weeks after I had just bought the truck. I picke issues. Ricart only offered to fix three of the 14 issues. Truck was in the service department for 5 weeks after I had just bought the truck. I picked the truck up from the service department on Thursday October 7th. Out of the three issues they offered to fix only two were fixed the third problem with my exhaust leaking the problem was not fixed properly and the exhaust is still leaking. I wrote down on a piece of paper and pointed out the problem when I drop the truck off at the service department on September 8th. And when I pick the truck up on October 7th like I said the exhaust was still leaking from the original spot on the exhaust pipe that I told them where it was leaking. So all in all I would rate the service department as very poor and the sales department as very poor!! Before you buy a vehicle from Ricart make sure you check out the Better Business Report on them and the glass door reports because they are rated bad best report is from the Better Business Bureau and that's a "B" and that's NOT GOOD. I just wish I would have been smart enough to have looked up the reports of people complaining about Ricart before I bought a vehicle from them. So please people make sure you do your homework before you buy a vehicle from Ricart or have their service department fix anything. Watch out for the salesman to lie to you and then watch out for the service manager as he must not check out his mechanics work! The salesman's going to tell your vehicle is ready to be picked up and then after you pick your vehicle up then you're going to have to turn it in for service because your sales person lied to you, he never had anything fixed like he told he would. I turned everything into the service department and I pointed out everything to them showed them personally and I'm talking about there service manager. My vehicle still is not fixed properly after sitting at their dealership in the service department for 5 weeks and take this into consideration before you buy a vehicle from Ricart. I bought the vehicle on September 2nd and had to turn it in for service on September 8th and then it sat there for five weeks before I got the vehicle back and then when I got it back it still was not fixed properly. I'm just letting anyone that reads this good luck to you I hope you have better luck then I did because I will no longer be buying a vehicle from Ricart or having them service my vehicle. I'll leave you with this one last thing, everyone I talk to about Ricart told me I was nuts and crazy for buying a vehicle from them!!!!!!!! Update as of October 9th 2021, another one of Ricarts repairs have failed!! They replaced the emergency brake which was one of the three repairs they offered to fix. Well due to there mechanic not adjusting the E brake cable properly and it was as tight as a drum that when I stepped on the E brake pedal the actual Emergency brake cable has broken!!! I use my emergency brake daily as my driveway is on an incline so that is why I use my emergency brake daily. Once again the service manager did not check out his Mechanics Work so now I am dealing with the problems all over again. So now out of the 3 issues they so called fixed Only one issue out of the three seems to be still fixed which was the check engine and gas cap light staying on all the time on the dash. Who knows how long this fix will last I am just waiting for the lights on the dash to come back on. Thank GOODNESS I bought the extended warranty as I have a gut feeling that I will be needing it. But I will not be taking the vehicle to Ricart!! I bet they are laughing all the way to the bank since they got money out of me!! More

Ricart was great to work with from my online inquiry to reserving a Bronco Sport to finalizing the transaction and picking up our new car. reserving a Bronco Sport to finalizing the transaction and picking up our new car. More

Nothing but great things to say about this place. Drove 2 hours to look at a car at AutoBoutique (do not buy from those guys), was extremely disappointed. Called Corey and asked if they still had the vehicl hours to look at a car at AutoBoutique (do not buy from those guys), was extremely disappointed. Called Corey and asked if they still had the vehicle I was looking at previously. Within 20 minutes, they had the car ready as soon as I got there and it was a last minute thing. Corey Carter was excellent and very knowledgeable and friendly. Would highly recommend this dealership More

67-acre Mega MALL- YET YOU CAN'T FIND ONE LOANER CAR. Had to reschedule appointment on my new car purchase because of this. So much for customer service after the purchase. CAR. Had to reschedule appointment on my new car purchase because of this. So much for customer service after the purchase. More

If you're in the market for a new vehicle go see Dezmond Walker at Ricart Ford. Very knowledgeable, professional and courteous. Went out of his way to make the experience nice. Dont waste your time at other Walker at Ricart Ford. Very knowledgeable, professional and courteous. Went out of his way to make the experience nice. Dont waste your time at other dealers, go see Dez, Kyle and the rest of the crew at Ricart. More

Bailey was an awesome salesperson! Made the buying experience great, let me know payments before putting in a credit app and explained all the new tech features I have in the new car! As a first time experience great, let me know payments before putting in a credit app and explained all the new tech features I have in the new car! As a first time car buyer this was a great experience! More